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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.8
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Ivan-2
Queen Size-sängsrum med kort
Bodde på feb. 2024
Affärsresenärer
7 recension
4.7/5
Otroligt
Publicerades 21 feb. 2024
Fantastic visit to Maitu Hotel. I extended my stay several times while I was here.
Great food nearby, very welcoming staff and a comfortable clean bed 😀
Looking forward to coming back soon
Översätt
Svar från boendet: ❤ 酒店風格設計很好!❤打造一流的舒適環境,讓客人微笑着入睡!滿意的離開!毫不猶豫的再來!------是小麥的初衷!酒店剛開業不久,能得到尊貴的您如此好評!酒店上下均歡欣鼓舞!我們將加倍努力!拚命工作!以迎接您的再次光臨!酒店還有:“智享、尊享、CEO、情侶套房、BOSS套房......等系列房型,它們的性價比更高喲!同時,大堂除了書吧、咖啡吧,酒店7樓的觀星賞月天台每天也會定時開放!讓您一飽松山湖的夜空!好期待您的下次體驗!祝您:龍年吉祥!萬事如意!
Mr. Mo
Bodde på juli 2023
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 10 juli 2023
This is definitely the best hotel in the area that offers the most value, and I’ve stayed in more expensive ones.
The staff is super friendly and helpful. All smiles, and the atmosphere is just happy.
The location is amazing. Right in the middle of the market and food street, and a Mac Donald’s very close by. There is even a swimming pool, KTV, and pool tables right next door.
They have a fridge. Yes, for this price they have a fridge. They have a nice small gym and a laundry room for your clothes.
The rooms are clean and well decorated. The beds and pillow are super comfy. Each bed has a soft and a hard pillow. Amazing for those with neck pain.
The hotel is big, clean, with lots of walking room and socializing areas, a bar, and even a coffee counter for the caffeine *******.
If you smoke (I don’t) there are even some smoking rooms.
If you’re in that area, that’s where you should stay.
Översätt
6/10
Svar från boendet: 尊敬的賓客:您好!感謝您選擇麥途酒店!您的一句“服務一級棒”就如冬日裏的一股暖流,温暖了我們的心,感謝您的鼓勵,我們一定會做到更好爭取您下次完美的五分!祝:安好
Anonym användare
Specialrum
Bodde på feb. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 4 feb. 2024
A very nice hotel! Will stay there again for sure. The staff are very helpful and friendly.
Översätt
Svar från boendet: 非常感謝您認可我們的酒店和服務!我們都期待您春節後再來!越來越多人國際友人選擇我們酒店,您的朋友也會更多,有我們,不孤單!
ConnollyMark
Gästrum (Dubbelsäng)
Bodde på sep. 2023
Par
4 recension
4.2/5
Mycket bra
Publicerades 1 okt. 2023
It's a lovely hotel and the people who work there are very friendly and helpful. There's not an awful lot to do in the immediate surrounding area but, that wasn't an issue for us as we have quite a powerful electric bike and a car. The hotel is very clean and well maintained. The common areas and nicely decorated and the rooms are spotless. It is a very quiet and safe area. My one issue is that there is no pool available for guests to use despite the pool being used in pictures and videos all over multiple social media accounts run by this hotel. I had wished to spend an hour or two each day laying by the pool but, we were not able to do so!
Översätt
Svar från boendet: 尊敬的賓客:謝謝您對我們的熱情服務、舒適客房和時尚公區的點贊!對於本次沒能讓您體驗到游泳,我真誠的向您道歉!由於酒店主樓建築結構不適建游泳池,距客房20米的隔壁棟一樓配有游泳池,住客憑游泳券去現場免費游泳。但由於工作人員疏忽,休假前沒及時把游泳券給到前台,導致接待您的服務員沒有給您游泳券,並給了您錯誤的訊息,這是我們不可推卸的管理責任。現在游泳券已經配備到位,並組織全員培訓流程落實到位,之後入住的客人也去游泳健身了。再次真誠的向您説聲抱歉!希望您下次再來,給我們一個當面致歉的機會,並檢閲我們的整改成果!祝您開心順利!
Svar från boendet: 尊敬的賓客,您是酒店的熟客,這次卻給了您非常不好的入住體驗!確實是我們的管理嚴重失職,希望能給我們機會當面致歉並彌補。我們進行深刻反思並整改:1、同事更換床上用品粗心大意,急於求成,衹更換了乾淨的床單被套,未檢查床墊與床單之間的保護墊,未發現保護墊上的血漬。我們已對109間房床上的保護墊全部進行了清查,不會再出現此種情況;2、對於送到的乾淨床單沒有進行認真檢查。已要求客房部進行布草二級檢查,即管理人員先檢查驗收一次,服務員在明亮的光線下再次認真檢查,確認達標後才啟用;3、上午有噪音影響您休息,經瞭解是工作人員清洗過道地毯的噪音,我們已經嚴格規範下午2點後才能清洗。4、您房間配備了外包裝有污漬的梳子,確實是工作人員主觀想節約,將小部分外包裝被雨水打濕過的梳子還配到客房,我們已經全部處理了不達標的客用品。5、續房衞生粗心,標準低,我們已經嚴格規範和培訓做續住衞生的標準。由衷的對您説聲對不起!規範管理和責任心確實存在問題,但我們對您的態度和尊重絕對沒問題,絕對不會催您走,更不會故意給您不乾淨的床上用品。我們深知做服務行業卷得有多厲害,每一位客人對酒店來説是多麼重要。您這一次給了我們五個差評,明白您很失望,很氣憤,希望您能釋懷這次不開心的居住體驗。我們也痛定失痛,認真整改,希望有一天您能不計前嫌,來驗收我們的整改成果!