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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.5
Renlighet4.6
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Alla recensioner(802)
Positiva recensioner(783)
Recensioner med foton/video(121)
Elegant miljö(35)
Utmärkt valuta för pengarna(32)
Vänlig personal i receptionen(27)
Utmärkt för affärsresor(18)
Stora rum(16)
Utsökt frukost(15)
Väl inredda(8)
Har bott här flera gånger(3)
Negativa recensioner(19)
Gästanvändare
Mysigt queensize-rum
Bodde på jan. 2025
Affärsresenärer
1 recension
1.7/5
Publicerades 25 feb. 2025
The room of this hotel is very noisy in the midnight, especially if you are at the 4th floor, I wake up in the midnight at 1am and there are a lot of noises until 3am plus, there area always noise from chair dragging, knocking sound etc, you wont be able to sleep the whole night, untill the receptionist give me another room, but there still abit noise from the motorcycle in the midnight, overall this is my worst experience
Översätt
Svar från boendet: Dear guest:we sincerely apologize for the inconvenience you experienced with the noise in your room . We are already investigating and handling this matter. We hope to have the opportunity to welcome you back to our hotel, and we will arrange in advance for an upgraded and quiet room to provide you with a better stay experience. We look forward to your next visit.
Alz
Superior-tvåbäddsrum
Bodde på nov. 2023
Par
20 recension
3.5/5
Publicerades 4 jan. 2024
The hotel was great, and all the staff was helpful to accommodate our request 😀 but the rooms smell like smoke on the first night of our stay even though they put heavy air freshners. I would not recommend them if you are not a smoker or have problems with smoke smelling rooms. But overall the hotel was nice and we loved ❤️ the view 😍 and really enjoyed our stay at the hotel. Would recommend this hotel 🏨 to anyone looking for easy access to food and shopping 🛍 around Dalangzhen District. This is the place to stay 👌 Tianyu Hotel. Would rate them 3.5/5 if only their rooms didn't smell of smoke.
Översätt
6/8
Svar från boendet: Dear guest: welcome to Tianyu hotel. We deeply apologize for your unsatisfactory experience.We will strengthen the management of smoke .If you have any questons during your stay, please contact the front desk as soon as possible.We will look forward to your next visit.
Gästanvändare
Mysigt queensize-rum
Bodde på sep. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 29 okt. 2023
It was the best accommodation experience, and the reason for that was the wonderful reception staff. They were very nice and helped me with a lot of things. Thank you to all of them. They were wonderful friends.
Översätt
Svar från boendet: Thank you for staying at Tianyu Hotel. Your satisfaction is our greatest motivation. Welcome to our hotel next time.
Lumix24
Mysigt queensize-rum
Bodde på okt. 2024
Affärsresenärer
34 recension
5.0/5
Enastående
Publicerades 11 nov. 2024
Very good hotel
Översätt
Svar från boendet: 尊敬的賓客,我們很高興您與我們分享您的入住體驗及給予讚美,我們將加強服務進一步提升客人的滿意度。期待閣下再次光臨天域大酒店,我們將為您提供更優質的服務。
Chan Siu Yee
Deluxerum i queensize
Bodde på feb. 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 29 mars 2024
Personnel very helpful and kind.
Översätt
Svar från boendet: 尊敬的賓客,我們很高興您與我們分享您的入住體驗及給予讚美,我們將加強服務進一步提升客人的滿意度。期待閣下再次光臨天域大酒店,我們將為您提供更優質的服務。
krutarth mahesh
Mysigt queensize-rum
Bodde på okt. 2024
Affärsresenärer
14 recension
5.0/5
Enastående
Publicerades 11 nov. 2024
Excellent
Översätt
Svar från boendet: 尊敬的賓客,我們很高興您與我們分享您的入住體驗及給予讚美,我們將加強服務進一步提升客人的滿意度。期待閣下再次光臨天域大酒店,我們將為您提供更優質的服務。