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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.4
Service9.3
Renlighet9.6
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meiwenti
Deluxerum i queensize
Bodde på apr. 2025
Par
4 recension
9.5/10
Otroligt
Publicerades 4 maj 2025
Great Hotel with Excellent Facilities, But Poor Tennis Court Experience
We stayed at this hotel recently and overall had a very pleasant experience. The hotel is located just 700 meters from the metro, making it easy to reach. The property is spacious and includes an outdoor pool, indoor pool, sauna, gym, a tennis court (details below), a large dining hall, and two separate massage areas offering various treatments.
Room & Service:
The rooms are clean and comfortable. We were pleasantly surprised with a free upgrade to a larger room upon arrival. The staff were friendly and polite.
Food:
We’d rate the food 3.5 out of 5. The buffet is advertised as European, but the dishes lean heavily toward Chinese cuisine. Breakfast wasn’t to our taste, so we decided to skip dinner.
Massage:
There are two massage salons. We booked a foot massage, but the therapists ended up giving us an almost full-body massage, paying extra attention to sore areas. It was a wonderful experience — 5 out of 5.
Pools & Sauna:
Both pools are open from 6 a.m. to 11 p.m. If you prefer fewer people, we recommend the indoor pool around 7 a.m. and the outdoor one around 2 p.m. The pools were clean and warm, and we appreciated the Swedish sauna in the locker room. Again — 5 stars.
Gym:
The gym is well-equipped and never crowded. Open from 6 a.m. to 11 p.m. — another 5 stars.
Tennis Court:
Unfortunately, this was the only major disappointment. Despite several attempts to book and show up at the scheduled time, no staff were present. Phone calls were ignored or we were told, “I don’t have time to talk.” We eventually got a refund (booked via *******), but the experience was frustrating and unprofessional. Rating: 1 out of 5.
Overall:
Aside from the tennis court issue, we were very happy with our stay and would recommend this hotel to others. Great amenities, clean rooms, and a peaceful environment.
Översätt
Svar från boendet: Dear guest,thank you for taking the time to share your detailed review of your recent stay with us. We’re delighted to hear that you enjoyed our facilities, including the pools, sauna, gym, and massage services, as well as the room upgrade and attentive staff. Your kind words motivate us to continue delivering exceptional experiences. Regarding the Tennis Court:We sincerely apologize for the inconvenience you encountered. To clarify, the tennis court is operated by an external partner , and we regret that their service fell short of our usual standards during your visit. Your feedback about unstaffed sessions and poor communication has been escalated to both our hotel management and the external team to ensure immediate improvements.We’re grateful you still considered us a "great hotel" overall and hope to welcome you back. Should you wish to give the tennis court another try,and I’ll personally oversee your booking.Warm regards!
Gregory August
Deluxerum i queensize
Bodde på feb. 2025
Ensamresenär
22 recension
9.0/10
Utmärkt
Publicerades 3 apr. 2025
Dongguan Forum remains a favorite of mine when visiting South China. Hotel has been upgraded recently, is clean, very good service and in a great location to work and local restaurants. Breakfast and gym are both very good. When warmer, the pool is a great amenity.
Översätt
Svar från boendet: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
Anonym användare
Deluxerum i queensize
Bodde på mars 2025
Familj
14 recension
10/10
Enastående
Publicerades 20 apr. 2025
Everything is good
Cozy and clean
Good breatfast buffet
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前進,希望能有更多為您服務的機會!
Giliam Winckler
Deluxe King Size Bed Room,,Mountain View
Bodde på sep. 2024
Annat
21 recension
9.0/10
Utmärkt
Publicerades 20 okt. 2024
DG Forum Hotel remains amazing. Even when you encounter a language barrier, they are quick to help and assist. The food remains delicious, the pools awesome and the views inspiring. Just remember to close the room's balcony doors, otherwise the air conditioning stops 😂😂.
Översätt
Svar från boendet: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
Gästanvändare
Deluxerum i queensize
Bodde på feb. 2025
Affärsresenär
2 recension
9.5/10
Otroligt
Publicerades 17 mars 2025
I had a great view of my room facing the mountain (free upgrade too!). Service was excellent. Food was quite okay, but would be better if there was a egg station at the breakfast buffet where we could ask for scrambled or fried eggs. It was a shame I was only hear for a night, will be back!
Översätt
Svar från boendet: Dear guest, thank you for choosing to stay with us and taking the time to share your experience. We are very pleased to hear that you are satisfied with the upgrade of your room and the magnificent view of the mountains, and thank you for your recognition of the quality of our services. Regarding your mentioned breakfast suggestion, we take your feedback very seriously. We are always working hard to enhance the dining experience of our guests, and your suggestions are invaluable to us. We will be considering adding an egg station to our breakfast buffet in the future in order to provide guests with more diverse and personalized options. We know that a one-night stay is short, but your satisfaction and willingness to come back is the greatest encouragement for us. We look forward to welcoming you again in the near future and providing you with an even more perfect stay. If you have any further needs or suggestions, please do not hesitate to contact us. Have a great trip and look forward to seeing you again!
Manoj Kumar
Deluxerum i queensize
Bodde på maj 2025
Affärsresenär
4 recension
10/10
Enastående
Publicerades 2 juli 2025
Everything was good.
location, amenities and food.
Översätt
Svar från boendet: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
Gästanvändare
Deluxerum i queensize
Bodde på mars 2025
Affärsresenär
4 recension
9.5/10
Otroligt
Publicerades 4 juni 2025
For me it’s a good hotel! It was refurbished and looks good IMO!
Översätt
Svar från boendet: Dear Valued Guest,We are truly honored by your choice to stay at Dongguan Forum Hotel & Apartment once again. Thank you sincerely for your kind recognition of our service. We will continue to uphold our commitment to sincerity and warmth, striving to deliver exceptional experiences for every guest.It would be our pleasure to welcome you back in the near future!Best regards,Hotel Management Team
Hyowoo
Deluxerum i queensize
Bodde på sep. 2024
Par
16 recension
9.0/10
Utmärkt
Publicerades 17 nov. 2024
Great location and service. Very nice room and really spacious bed. We didn’t upgrade our view to pool view or garden view so we were facing an abandoned building so upgrade your room if you mind.
Översätt
Svar från boendet: Dear guests, we are sorry for the bad experience, and very understanding that you want to have a better stay, but the hotel rooms are arranged according to the reservation and the availability of the day, we hope to consult the hotel availability in advance before check-in, we try our best to arrange. Once again, we sincerely apologize and look forward to your second stay!
Umeshm
Deluxerum i queensize
Bodde på juni 2025
Familj
14 recension
9.5/10
Otroligt
Publicerades 7 juli 2025
beuatiful hotel, facilities very good
Översätt
Svar från boendet: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
Gästanvändare
Deluxerum i queensize
Bodde på okt. 2024
Reser med vänner
12 recension
10/10
Enastående
Publicerades 15 jan. 2025
Service is always great, rooms are clean, with lots of pools and a good sauna.
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您的五分好評,東莞旗峯山酒店及行政公寓坐落於東莞地標旗峯山腳下,毗鄰繁華的商業、購物及文化中心,山色與城市影交織,多種房型量身安排,多重美食體驗,暢享各類美食及新品嚐鮮。再次感謝您的肯定,期待您的再次光臨,祝生活愉快!
YU HUNG
Exklusiv 2 sovrum och Vardagsrum Lägenhet
Bodde på juli 2024
Familj
5 recension
9.0/10
Utmärkt
Publicerades 18 aug. 2024
It’s my second time staying in this hotel. Very convenient place which just 5 mins walk from the nearest metro station. The room is spacious and comfortable. Staff are friendly and helpful. Good for traveling with kids.
Översätt
Svar från boendet: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
IVAN
Deluxe King Size Bed Room,,Mountain View
Bodde på maj 2025
Affärsresenär
3 recension
9.5/10
Otroligt
Publicerades 18 juni 2025
Old equipment at the gym.
Översätt
Svar från boendet: Thank you for your feedback. We always prioritize our members' experience, and regarding the equipment aging issue, we will enhance daily maintenance checks on all current machines. If you notice any malfunctioning equipment, please don’t hesitate to inform our staff—we’ll address it immediately. We look forward to providing you with better service!
Gästanvändare
Deluxerum i queensize
Bodde på apr. 2024
Affärsresenär
1 recension
7.5/10
Publicerades 28 maj 2024
Recently renovated and they have done a great job - especially the lobby and restaurant. The rooms are large and well equipped but they are very mean with the tea/coffee giving just 1 small coffee sachet (enough for half a cup) but providing 2 cups. However, they are happy to send extra but in the standard of hotel you should not need to ask.
RIP the mini bar - they used to have a great mini bar with snacks, wine/beer etc. Now it is a fridge with a couple of bottle of soft drinks.
On the subject of alcohol - the old Carmens bar which had several pool tables and a relaxed atmosphere - has now closed and replaced with what is intended to be a lobby bar but looks more like a bottle museum. The lighting is way too bright for a bar - it's pretty much floodlight so if you want a nice cozy relaxing drink forget it. They have a trolley full of great booze tucked away in the side room - various spirits, liqueurs. They need to set them up on the virtually empty shelves and at least try and make it look like bar. Final gripe is the staff in this brilliantly lit bar have zero interest in what they are doing. Not a single smile or any expression of anything on both evenings I was there. Just a blank stare then back to the phone screen.
The breakfast was excellent as were the staff - very helpful and smiley. Front desk were also great. However, to be considered of a International standard (they plan to join a major chain soon) they really need to improve spoken English
Översätt
Svar från boendet: Dear guests, we are deeply sorry for your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will share your comments with the relevant departments to improve the quality of our services. If you come here next time, I hope to book our hotel again, give us a chance to apologize, and look forward to coming back again.
ujwal
Deluxe King Size Bed Room,,Mountain View
Bodde på maj 2024
Par
1 recension
10/10
Enastående
Publicerades 13 juni 2024
Very good location & amenities
Peaceful
Wonderful & helpful staff at the desk Mr.Harrison
Översätt
Svar från boendet: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
Gästanvändare
Deluxerum i queensize
Bodde på apr. 2024
Affärsresenär
11 recension
10/10
Enastående
Publicerades 12 maj 2024
My stay at the Pullman Forum Hotel in Dongguan was nothing short of exceptional, largely thanks to the outstanding service provided by the front desk staff, particularly Linna. From the moment I arrived, Linna went above and beyond to ensure my stay was comfortable and enjoyable. Her professionalism, attention to detail, and friendly demeanor made a lasting impression. The hotel itself boasts modern amenities, spacious rooms, and impeccable cleanliness. The location is convenient, with easy access to nearby attractions and transportation. Overall, my experience at the Pullman Forum Hotel exceeded my expectations, and I would highly recommend it to anyone visiting Dongguan.