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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.8
Renlighet4.8
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Proctor
Deluxerum i queensize
Bodde på dec. 2024
Affärsresenärer
22 recension
4.0/5
Mycket bra
Publicerades 17 jan. 2025
Hotel good location, the parking for the car is very conviniente when in DongGuan. Good experience.
Översätt
Svar från boendet: 【❤優質服務,魅力無限❤】尊敬的客人,非常感謝您對我們酒店的寶貴評價!我們很高興聽到您認為我們的設施還很不錯。您的滿意是我們不斷努力的方向,也是我們最大的動力。在這裏,我們衷心感謝您選擇入住我們的酒店,您的認可讓我們倍感榮幸。我們深知,每一次的入住體驗都至關重要,因此我們會繼續努力,不斷提升我們的服務質量和設施水平,以確保每一位客人都能享受到温馨舒適的住宿環境。如果您在未來的日子裏再次光臨,我們承諾將為您提供更加周到的服務。再次感謝您的支持與信任,期待與您再次攜手共創美好回憶。祝您生活愉快,期待您的再次光臨!
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Gästanvändare
Deluxerum i queensize
Bodde på juni 2024
Ensamresenärer
4 recension
4.5/5
Utmärkt
Publicerades 17 juni 2024
Brand new and very nice rooms. Location is fantastic, but that’s personal perspective. The staff is what really stands out here. They’re extremely friendly and helpful.
Översätt
Svar från boendet: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We are glad that you have been impressed by our brand new guest rooms and superior geographical location. More importantly, we greatly appreciate your praise of our employees. We have always been committed to providing customers with the best service and experience, and your affirmation is our greatest encouragement. We look forward to your next visit and provide you with a more comfortable and enjoyable accommodation experience. Thank you again for your evaluation and support.
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SueSue 89
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Res med vänner
1 recension
4.2/5
Mycket bra
Publicerades 17 dec. 2024
Hotel is new and clean. location ok, walkable distance to 33 town, around 700-800m.
The only thing I wanted to highlight is their double bedded room is only suitable for two adult + two children but not 4 adult. It come with two 1.35m bed (super Single bed). I booked for three adult, which is unable to fit.
All the amenities given is only two sets. But breakfast coupon they give four.
Översätt
Svar från boendet: Dear guest,First of all, thank you very much for your valuable feedback on our hotel! Your opinion is very important to us and helps us to continuously improve the quality of our services.We are sorry that your twin room can only accommodate two adults and two children instead of four adults. This is really an oversight in our work, we did not accurately explain to you the specific configuration of the room. Our twin room does come with two 1.35m super single beds, which is quite compact for three adults.Regarding the facilities you mentioned, we did make an error and the number of facilities provided did not match the breakfast ticket, for which we sincerely apologize. We have investigated this error and have taken the following corrective actions:1. We have updated all room information to ensure that each guest has a clear understanding of the room configuration.2. We will immediately adjust the number of facilities in the room to ensure that every guest can enjoy the service they deserve.3. For the inconvenience of your stay, we will provide you with additional compensation to express our apologies.Please be assured that we have rectified these issues and will ensure that they do not happen again. We value your experience and hope you will give us a chance to prove ourselves again.Thank you again for your feedback, your satisfaction is our greatest pursuit. Look forward to your visit again, we will be happy to serve you!
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martinlamhy
Smart rum (dubbelsäng)
Bodde på nov. 2024
Par
16 recension
3.5/5
Publicerades 14 nov. 2024
Rooms are ok and tidy but the receptionist is not good and the carpark is not good and no cover (outdoor plus temporary parking).
Översätt
Svar från boendet: 【❤绿意阳光,自在舒坦❤】Dear Guests,First of all, thank you very much for your valuable feedback on our hotel. We attach great importance to your opinion, because your satisfaction is the driving force for our continuous improvement.We apologize for the receptionist service you mentioned. We understand that you have experienced inconvenience during the reception process, which is definitely not the standard of service we expect. We sincerely apologize for this. In order to improve the situation, we have conducted additional training for the front desk team to ensure that every employee can provide a more professional and friendly service.As for the parking lot, we are also deeply sorry. Due to recent construction, our parking lot does have insufficient coverage and temporary parking is inconvenient. To address this issue, we have taken the following steps:1. Added covered facilities for temporary parking spaces to reduce the inconvenience of sun and rain.2. Partnered with nearby parking lots to provide free or discounted parking services to guests.3. Enhanced on-site guidance to ensure that guests can quickly find a suitable parking spot.We've seen the effects of these corrective measures and we believe they will greatly improve your parking experience.Thank you again for your patience and understanding. We are committed to continuously focusing on and improving our services to ensure that every guest can enjoy a comfortable and convenient stay. If you encounter any problems again during your future stay, please do not hesitate to contact us and we will be happy to help you out.Looking forward to your visit again and wishing you a happy life!
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Gästanvändare
Deluxerum i queensize
Bodde på juni 2024
Ensamresenärer
4 recension
2.7/5
Publicerades 13 juni 2024
The rooms are new so that’s nice, but there’s 0 service. Just a person at the front desk (they don’t speak English, so just be aware).
Översätt
Svar från boendet: "Excellent service, unlimited charm." Dear guests, thank you very much for staying in the hotel and sharing your experience. We understand that you have high expectations for the hotel, but it is a pity that you failed to meet your expectations this time. We sincerely appreciate your feedback and will take measures to improve our service as soon as possible.
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Massimiliano Go
Deluxerum i queensize
Bodde på apr. 2024
Res med vänner
54 recension
4.0/5
Mycket bra
Publicerades 16 juni 2024
Nice hotel, cheap, great position, clean..I will stay there again, right compromise between price and quality
Översätt
Svar från boendet: Dear valued guest,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our hotel to be nice, cheap, and in a great position. We are also pleased to know that you found our hotel to be clean and that you plan to stay with us again.We take pride in providing our guests with a comfortable and enjoyable stay, and we are glad that we were able to meet your expectations. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon.Thank you for choosing our hotel.
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sunhongjiao
Queensize-rum i business-klass
Bodde på dec. 2024
Affärsresenärer
27 recension
5.0/5
Enastående
Publicerades 14 dec. 2024
设施:ok
卫生:ok
环境:ok
服务:ok
Översätt
Svar från boendet: 【❤綠意陽光,自在舒坦❤】My darling,自然 親和 真誠是小麗的服務理念~千言萬語匯成一句話,感謝您茫茫酒店選擇小麗,感謝您的用心發現和用心分享,自然 親和 真誠是小麗的服務理念~歡迎再回來!這麼細心的點評看得我都感動了呢,有朋自遠方來不亦樂乎
Gästanvändare
Deluxerum i queensize
Bodde på okt. 2024
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 24 okt. 2024
设施:good
卫生:good
环境:good
Översätt
Svar från boendet: 【❤商圈娛樂中心,人氣麗枕服務❤】 尊敬的賓客:您好!非常感謝您的支持與鼓勵,您的認可是我們前進的最大動力。 麗楓酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓 客的要求。我們期待您的再次光臨
BJon
Deluxerum i queensize
Bodde på aug. 2023
Affärsresenärer
29 recension
4.5/5
Utmärkt
Publicerades 11 aug. 2023
Convenient Location. Excellent and super-friendly service! It's a good hotel for a business trip. If you are driving, parking can be challenging, but I recommend this hotel to everyone.
Översätt
Svar från boendet: 【❤人氣精選,細心服務❤】酒店是我們的基礎,服務是我們的根本。舒適的體驗在麗楓酒店,温馨的感受在麗楓酒店。出門在外衹為能在城市之中得到心靈的放鬆。期待與您下次的美好邂逅,一直在路上與您相伴。