Premier Inn Douglas, Isle of Man

Went for a short weekend break to watch the football. Room was very comfortable and had plenty of amenities. Service by Shanice, Maxine and Heidi was first class. Been several times to this hotel now over the last 2 years and it does what it says on the tin!

I have stayed at many Premier Inn’s, however, this one I found head and shoulders above the others. I stayed for 5 nights & the room and restaurant was spotless, lovely fresh breakfast & every single member of staff couldn’t be more helpful. Highly recommend

The hotel was well located and reasonable price. The man who checked us in was very friendly and helpful. My one issue was the noise Saturday night. I got woken up several times but what sounded like people jumping around upstairs or moving furniture. The firday night however was fine. I found the bed to be comfortable, my husband however found it uncomfortable so I guess that's just personal preference.

Repeat visit to this centrally located and very good hotel . Some things to note on this stay . We arrived in Douglas at 8 am and asked the hotel to store our bags prior to an early check in . We requested an 11am check in as it was mentioned on the website but the staff member said 11am check in was never possible but 1pm might be (it was) We’d booked a premier plus room as we were staying five nights and wanted a little extra luxury ! We were allocated our room (506) and were very disappointed as the view was of the wall of a building . A very kind and helpful house keeping staff member showed me the premier plus rooms on the front of the hotel , all of which have a view of the sea (albeit over rooftops and the m and s carpark !) We asked to swap rooms and were luckily able to (to room 507) I’d highly recommend mentioning you’d like a room with a view at check in if one is available ! WiFi was useless as it was through an unsecured network so most websites wouldn’t download anything . We used our mobile data which worked perfectly , strong signal ! Tiny first world problem is that there were no coffee pods for the coffee machine . The coffee machine is one of the perks of paying for a premier plus room but without pods it’s useless ! There were no pods available for the duration of our stay . I think a proactive hotel might go and purchase pods from the m and s (literally a few paces away from the hotel) which is what we did ! All in all a good stay . Too many good places to eat and drink in close walking distance for us to use the hotel bar or restaurant . Recommend this hotel .

A fairly new building in a non-descript backstreet very close to the city centre. Parking looks like it might be a problem, but I was cycling so it didn't affect me personally. I always head for a Premier Inn, when cycling, as being able to take your bike into your room gives peace of mind in these days of rampant cycle theft. The room was up to the usual PI standard with comfortable beds and OK free wi-fi. The staff were very helpful and friendly, without exception, and a special mention for Judy (chef), Shanice and Georgia who were all excellent! My only gripe is that the the bathroom had a fixed shower-head over the bath. This isn't unusual in PIs, but it makes showering something of a scary experience for those of us of advancing age and with impaired balance. I don't feel justified in asking for an 'accessible' room, yet, but a simple grab-handle on the wall would make such a difference to the safety of the shower setup.

We always come for buffet breakfast, and the customer service is consistently excellent. Adam’s preparation of the food was timely and presented and cooked well. We always feel that Maxine, Steve and Will love their job and want to serve us well. The Thyme restaurant here and the staff are a real credit to the chain. Thank you!