Baymont by Wyndham Dowagiac

I got to hotel and the lady at the front desk tried to charge me again after I had already paid. I just made it in the front door the pool was closed and had a dirty couch in the pool room. I didn’t make it any further as I left since they wanted me to pay again. I would not recommend this location to anyone ever.

DO NOT UNDER ANY CIRCUMSTANCES STAY HERE!! Where do I begin..First doesn't expect Wyndham rewards account, next you have the ALCOHOLIC house keeper that definitely DOESN'T CLEAN lives there yelling at people and cussing at children.Then Comes the DIRTY SISTER duo Doris and Tiffany working the front desk they don't even know how to operate the hotel computer... Homeless junkies live in the stairwells!! Saw a man taking a crap behind the dumpster..every hallway smells like urine and nasty.... Wyndham should take there name off this..If you ever wondered what it was like to be in a TRAP house then you should definitely check this this hole out!!

The room had no microwave, coffee pot, fridge, ice bucket, drinking glasses, only 1 washrag, pool was empty, and there were quite a few people who were actually living there, no extra blankets, the tables for breakfast were all put together

MULTIPLE MAJOR COMPLAINTS: 1. We checked in Saturday afternoon. At 12:30AM Sunday 7/23/23, we were suddenly awoken by staff knocking at the door. This man did not introduce himself. He told us, "You do not have a reservation and you have not paid for your room." I booked this room months prior on Priceline and was made to feel so very unwelcome and unsafe by this encounter. We received a printed receipt underneath the door Monday morning before check-out, stating no balance was owed. I remain suspicious of the way this hotel is operating. I believe they might be managed improperly and making sketchy arrangements unknown to corporate leadership. 2. Hotel room REEKED of cigarette smoke. It smelled as if we were sleeping in an ashtray. 3. Pets allowed inside hotel. A dog was barking almost CONTSANTLY through the night. I signed a deposit during check-in stating pets and smoking indoors were NOT ALLOWED 4. Unkept personal belongings in rear of hotel. There was a group of trash and camping chairs that appeared to be property of a couple locals living inside the hotel. I understand staying in the hotel, but these drunk creeps were hanging outside all night and made unwanted comments to me and my girlfriend multiple times throughout our stay. She was made to very unsafe and so we no longer parked in the rear of the building. 5. Pool advertised. The pool was empty We will NEVER stay at this hotel again.

Let's start by saying this place is a utter cesspool beware before you book, for one the pool is not open there is a outdoor BBQ grill in it with clothes like someone is living in the pool it smells horrible inside the lobby and hallways i did not get a chance to get in a room because there is nobody to check you in, there are 3 numbers to call for service and nobody answer's them I tried to check in because I made reservations online through Wyndham and was going to give it a shot because its so close to the casino until I seen how awful this hotel is I called corporate and canceled my reservations immediately so I wouldn't be charged and the whole time it took canceling with corporate about 30 minutes there was still nobody at the desk so I stood for a total of a hour and a half still nobody I don't care how close it is to the casino I'd rather sleep under a bridge then in that cesspool, Wyndhams should pull their corporateship from this location beware before you book here take my word you will regret it

On their website they list Amenities & pictures that show a water filled pool, hot tub. in room coffee pot & coffee, basket of personal bathroom items. NOTHING AT ALL like that. Pool is empty, same with hot tub, exercise room not available no inroom coffee pot, not even plastic cups, or glasses no hairdryer, no personal bath items oh there was a bar of soap 1 1/2 inch by 1 inch tiny bottle of shampoo, no kleenex, air and snow came thru window. Door to hotel rooms not secure anyone can enter oh and about a 24 inch TV with very few watchable channels.No entry light in room. Sign by check in states hours for breakfast, not true. The above are facts