Newcastle Country Inn

We have not been able to stay at the Newcastle Country Inn during the past 5 years but we had been annual patrons of the Inn for many years before. For trip during this hectic weekend in Drumheller, we found the Newcastle Country Inn to still be the best place to stay in the Valley. The customer service is excellent, the rooms are beautifully clean and comfortable to stay in. The new hot breakfast option is terrific, especially when it was a busy weekend in the community and it's restaurants. It is still a lovely peacefully area to stay and we had an excellent sleep at the Inn. Thank you so much to owner/hosts of this lovely gem. We will visit again.

Very poor experience at New Castle Country Inn. Damp room in basement and very noisy at night with traffic going by into the wee hours of the morning. Bugs in the bathroom in corners but looked dead. Breakfast was a not good. I found a hair in my food and so did the person sitting at the same table. A real turn off! Yet paid a premium rate for room. Did not get money's worth.

Excellent!Very clean ,Great service and staff.Was served hot fresh made right in front of us very delicious pancakes plus eggs .Calm and quiet bed and breakfast in the heart of Drumheller.Great value for money.Very different and much better rooms than any hotel I have stayed.They don't use chemicals for clean up which was nice too.Will be happy to return.

Very nice clean, private rooms Owners are excellent to deal with and very pleasant. Very secure, no issues at all, lots of parking. Within walking distance of local dining and pub. Very comfortable, would highly recommend to others. Will book again.

Great place to stay with family and ultra clean. Breakfast is so much better than most of the hotels I have been to as it was served with passion. Plenty of room for parking. Our room with two queen beds was good size, very quiet and comfortable beds. Hosts very nice and helpful!Located in a quiet part of town which we needed after our flight. Noteworthy details: Clean and quiet and good value for money.Very good breakfast .Book direct for complimentary breakfast.

Really disappointed with the Newcastle Inn and Breakfast. I drove from S. Alberta leaving early in the day. Thought I had booked a B&B for much less, in fact less than HALF of what I had paid for at Newcastle Inn and B. But found out too late that the initial B&B I had booked with, the registration etc. did not go through on line. Stopped in at the Drumheller Info. and Tourism center, for help. The young women there were super helpful; but, given that it was a very busy weekend in Drumheller; they found Newcastle Inn and did say it would be more expensive. At that time of the day I did not want to sleep in my vehicle alone because the concert I went to was over about 11 PM that night. I paid the $218 by debit and really had no choice, I felt. The owners of this Inn of course were delighted with my 1 night stay. I WAS NOT. First of all I specifically told Mr. Singh that I had mobility issues and would prefer a lower level unit with no or very few steps. It wasn't the steps in the prefab unit that immediately was a concern for me but the poorly lit outdoor entrance and the uneven ground outside. Then I found my 1 bedroom unit very cold and rather damp- not conducive to my leg issues. Also the unit was not that clean and really I left it cleaner when I left the next morning plus I had to wait sometime for the water in the bathroom to run warmer for a shower ! In addition being a prefab unit, it was very noisy outside with continual traffic into the AM of the next day. Breakfast posed other problems of being crowed into a small kitchen area , where I found a hair in my food. Hardly appetizing. Bought a hand crafted bag there and wanted to return it a day or so later. Singhs would not allow that. I sent it back by postal system and they would not even refund me part of what I paid for it which was $80 cash. I know ... I should never had purchased it especially with cash. Live and Learn!

Well I will never stay at this B&B ever again should I go to Drumheller another time. First of all my original overnight accommodation booking did not go through and I was at the mercy of this outfit when the Information Center in Drumheller directed me to this Inn, as the employees did call a number of accommodations but they were all booked. (There was a very popular concert that evening in Drumheller.) Mr. Singh even spoke to me at the information center and said "so kindly" that he would have a room for me. When I got to this place and went in , Mr. Singh charged me $218 for the one night. By that time (it was about 9:45 PM) and I was very tired and just needed a place to sleep in safety. I found the room OK and it wasn't so clean so I'm wondering where someone else rated it so consistently clean on another B&B sight. Also , I told him about my mobility issues but I found the bed very high so basically I had to either throw my body on the bed or use one of the chairs as a step ladder to get myself in bed. The Inn is basically a pre-fab dwelling with very thin walls so it was a very noisy night for me . I awoke early mostly for the afore mentioned reason. But there were other problems I witnessed in their kitchen. I wasn't about to say anything out loud as the dining area was in very close quarters and people were coming after me to eat breakfast. Unfortunately I found a hair in my food. It was about 1 plus inches long.This turned me off. Then things got worse for me as I bought a homemade purse or at least that is what the Senior Singhs said. I paid $80 CASH for it. When I returned home, I found I had a very similar bag. So I wanted to return it by Can. Post. I phoned the Singhs and the man that answered said "no problem" that they could send me a bankdraft (money order) once they rec'd the bag. I phoned again and was told they received the bag last Friday, Sept.8. I mailed the bag Thurs, Aug. 17. Depending who I talked to as I have phoned a number of times, including earlier this evening speaking to Mrs. Singh, ( Sept. 15), no one seems to "know" about these calls, texts that I have continually sent since Aug. 19. So I made it crystal clear to her that either they send me the $80 promised or send the the bag BACK to me, so I can sell it and not be out the whole $80. It likely is only worth to anyone about $20-$30 if that, so I will still be out $50 plus. LIVE and LEARN.

Having taken over the Newcastle Country Inn six months ago, Daljit and Singh are excellent hosts. They went above and beyond, in our opinion. Brand new house slippers were given to us so we wouldn't track outside dirt onto their carpet, maintaining the inn's cleanliness. Our room was spacious, clean, comfortable, and included all the usual comforts (TV, central A/C, extra blankets, luggage rack, mini fridge). The ensuite had a shower head with the perfect amount of pressure and constant heat despite others taking showers at the same time throughout the house. The bed was super comfortable. We thought breakfast was going to be a quick grab'n'go cold continental, but to our surprise, we woke up to the smell of sausages, hashbrowns, and eggs. They had the living room TV on and even asked one of the other guests' child if they wanted to watch cartoons, and would change the channel to accommodate them! I think the inn gives off the "home away from home" vibe. It is located in a quiet part of Drumheller, not too far away from the all the usual dino action (20 minutes walk). It's also one of the closest, if not THE closest, accommodation if you're visiting Drumheller to watch the Passion Play at the Badlands Amphitheatre. Overall, these are hosts/owners that really do care about your comfort during your stay. We'd definitely stay with them again in the future. Keep up the great work!