Grays Hostel by Haly recensioner

Very poor service! I am waiting for my money to be returned more than 1 month. I booked 2 nights, after 1 night I canceled my second night because the service in the hostel is terrible. AC was on and it was too gold, I asked admin to make lower he just ignored me. At the night I just left the hostel and asked admin to cancel my second night, he said OK and promised that money for 2 nights will be back, I wrote an email to concerned department they also said they will return, now almost 1 month passed they just ignoring my calls and messages. If you do not to be ignored just do not visit the hostel, terrible service!