Marriott Hotel Al Jaddaf, Dubai

Check-in Experience I arrived early Friday morning, with my booking starting from Thursday. Despite this, the receptionist treated me as if he was doing me a personal favor by “allowing” an early check-in. This was neither a courtesy nor a privilege; it was my right, as I had already paid for the previous night. His condescending attitude was completely uncalled for and left a very poor first impression. I was too exhausted and jet-lagged to push back at that moment, but this level of service is unacceptable for any reputable hotel. The rest of the staff during my stay were polite and professional; clearly, the problem lies with the individual at the front desk. Food The food was decent in taste and selection. However, the breakfast menu was stagnant and repetitive. Eating the same options for nearly a week became monotonous and uninspired, hardly what you’d expect when paying for an extended stay. Room Cleanliness While the washroom and room were kept clean, the overall condition of the room is outdated. Furniture is worn, floors show their age, and the space is in need of serious renovation. Clean does not mean well-maintained, and this hotel seems to have forgotten the difference. Location Aside from proximity to Dubai Mall, the location has nothing to offer. The area is essentially a construction zone; dusty, noisy, and unpleasant to walk around. Don’t expect any nearby restaurants or attractions; you’ll be relying entirely on delivery apps and ride-hailing services. Overall This was an underwhelming stay. For the same price range, better-located five-star hotels like the Sheraton provide a far superior experience. P.S. Upon checkout, I confronted the same receptionist and clarified my booking dates. Even then, he refused to acknowledge his mistake or offer a simple apology. That lack of basic courtesy sums up the check-in experience perfectly; unprofessional and dismissive.

Nice friendly staff,hotel is bit outdated but ok for the price.Buffet is really good lots of choice.About 5-6 km to Dubai mall 50-60 AED Uber transport cost

I would rate this hotel a maximum of 2 stars based on my overall experience. The breakfast was disappointing — the food was cold, there were very few options, and the taste was poor. The rooms felt old and were not well-maintained. Overall, the quality was just average.