Swissôtel Al Ghurair

Swissôtel Al Ghurair recensioner

Swissôtel Al Ghurair

Po Box 185051, Umar Bin Al Kattab Road, Deira, Al Muraqqabat, Dubai, Emirate of Dubai, United Arab EmiratesVisa hotellinformation
Swissôtel Al Ghurair
Swissôtel Al GhurairSwissôtel Al GhurairSwissôtel Al Ghurair
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Gästrecensioner

8.8/10
Mycket bra
396 recension
Verifierade recensioner
Läge och interiör9.1
Bekvämligheter8.7
Service8.6
Renlighet8.9
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Alla recensioner(396)
Positiva recensioner(380)
Recensioner med foton/video(78)
Utmärkt vistelse!(54)
Utmärkta rum(41)
Praktiskt för shopping(34)
Lätt att ta sig runt(26)
Stora rum(24)
Utmärkt för affärsresor(15)
Utmärkt valuta för pengarna(13)
Nära flygplats(7)
Negativa recensioner(16)
Gästanvändare
Klassiskt kingsize-rum
Bodde på jan. 2025
Affärsresenärer
12 recension
10.0/10
Enastående
Publicerades 25 feb. 2025
卫生:👌 环境:👌 服务:👌
Svar från boendet: Dear Valued Guest,Thank you so much for your lovely feedback! We're thrilled to know you were satisfied with the cleanliness, environment, and service. Your support means a lot to us!亲爱的[客人姓名],非常感谢您的好评!😊 很高兴您对我们的卫生、环境和服务都感到满意。期待您的再次光临!With best regards,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair
Gästanvändare
Svit Classic
Bodde på mars 2025
Familj
5 recension
9.0/10
Utmärkt
Publicerades 22 apr. 2025
Good location, connected to malls. Nearby deira and metro. Definitely will book again.
Översätt
平人
Klassiskt kingsize-rum
Bodde på dec. 2024
Affärsresenärer
14 recension
10.0/10
Enastående
Publicerades 5 feb. 2025
The room is big, nearly to union metro, downstairs is carrefour, very convenient to buy stuffs, breakfast is good.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious room, the convenient location near the Union Metro, and the ease of shopping with Carrefour downstairs. It's also great to know that you had a pleasant experience with our breakfast.We truly appreciate your kind words and look forward to welcoming you back soon!With best regards,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair
W. Ng
Klassiskt tvåbäddsrum
Bodde på okt. 2024
Res med vänner
31 recension
10.0/10
Enastående
Publicerades 3 dec. 2024
It's first time to Dubai for 13-18一Nov 2024, Overall we have great time to stay. Locallation little bit far about 30-40min but near metro by walking distance. Green line to old town and red line to to city . Room service little slowly due event season. I will highly recommend and stay again.
Översätt
6/13
Svar från boendet: Dear W. Ng,Thank you so much for the perfect rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Living Al Ghurair. Thank you for letting us know your satisfaction.We look forward to welcoming you back again soon. Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
CHALAK TAHIR ANWAR
Klassiskt tvåbäddsrum
Bodde på jan. 2025
Affärsresenärer
43 recension
9.0/10
Utmärkt
Publicerades 21 feb. 2025
Best hotel I have ever been to in Dubai
Översätt
Svar från boendet: Dear Valued Guest,Wow—thank you for such a wonderful compliment! We're truly honored to be the best hotel you've experienced in Dubai. Your kind words mean the world to our team, and we can’t wait to welcome you back again soon!With best regards,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair
Sha & sid adventures
Klassiskt kingsize-rum
Bodde på okt. 2024
Familj
18 recension
8.5/10
Mycket bra
Publicerades 11 nov. 2024
The room was spacious and clean. The bed was on the hard side n oillows very thin/soft. Just dont like the idea of shower in the tub, i requested for a walkin shower but didnt get it. This hotel is attached to the mall so its easy to shop n eat.theres carrefour too😁
Översätt
Svar från boendet: Dear Sha & sid adventures,Thank you for taking the time to share your feedback. We appreciate learning the areas you were satisfied. However, we have noted as well the concerns you have mentioned. Please accept our sincere apologies for the inconveniences you had faced. Rest assured that we will check on this for the needed action to apply. Thank you for bringing your concern to our attention.Hope to welcome you back and experience the actions implemented.Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair
Gästanvändare
Klassiskt kingsize-rum
Bodde på apr. 2025
Par
4 recension
10.0/10
Enastående
Publicerades 28 maj 2025
Excellent Hotel, Good location, Super staffs, Spacious and clean room, definatly come back!
Översätt
Gästanvändare
Klassiskt tvåbäddsrum
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 4 maj 2025
This is the second time I have stayed at the Swissotel Al Ghurair I particularly like the location and that Al Ghurair mall is attached also there are many restaurants within a few minutes walk , the rooms are big and spacious and the staff always do there upmost to accommodate you in the best possible way , the breakfast had a huge variety and the dinning area was clean and big , I would defiantly recommend the hotel if you planning to stay around this area as its only a 10 minute taxi ride to Dubai international airport
Översätt
GS7
Klassiskt kingsize-rum
Bodde på sep. 2024
Affärsresenärer
69 recension
10.0/10
Enastående
Publicerades 15 okt. 2024
The location is very convenient, close to Union Metro station the interchange with Green and Red line , close to the Airport it's located at the heart of a big mall.
Översätt
Svar från boendet: Dear GS7,Thank you so much for the perfect rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Al Ghurair. Thank you for letting us know your satisfaction.We look forward to welcoming you back again soon. Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair
Wolf traveler
Klassiskt tvåbäddsrum
Bodde på nov. 2024
Ensamresenärer
31 recension
10.0/10
Enastående
Publicerades 13 dec. 2024
Its always a pleasure staying at the swissotel
Översätt
Svar från boendet: Dear Wolf traveler,Thank you so much for the perfect rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Living Al Ghurair. Thank you for letting us know your satisfaction.We look forward to welcoming you back again soon. Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
teatea2288
Klassiskt kingsize-rum
Bodde på jan. 2025
Familj
1 recension
7.5/10
Publicerades 19 mars 2025
Everyday missed something (towel, toilet paper, toothbrush,bottle of water, etc) in the room. A malfunction electric kettle breaking the room's electricity 3 times in different days. The food of the breakfast haven't various choices!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your experience with us. I’m truly sorry to hear that your stay did not meet your expectations and that you encountered several inconveniences during your visit. Please accept our sincere apologies for the housekeeping oversights and the malfunctioning kettle that affected your room’s electricity.We also regret that our breakfast offerings did not meet your expectations in terms of variety. Your comments have been shared with the respective departments to ensure immediate improvements and to prevent similar issues from recurring.Your feedback is very important to us, as it helps us identify areas for growth and deliver better experiences in the future. We hope to have another opportunity to welcome you back and restore your confidence in our services.With best regards,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair
Aube bleue
Klassiskt kingsize-rum
Bodde på jan. 2025
Affärsresenärer
8 recension
9.0/10
Utmärkt
Publicerades 4 feb. 2025
Great location, large rooms but unfortunately very old hotel: carpets and furnitures. For individuals who are suffering from allergies and asthma, not the right one. The staff is very professional and client oriented. Thank you very much for your understanding . I wish I would have stay for 10 days but my health state couldn’t handle the room carpet.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for sharing your honest feedback. We're pleased to hear that you appreciated our great location, spacious rooms, and the professionalism of our team. Your kind words about our staff’s service truly mean a lot to us.We’re genuinely sorry to learn that your stay was impacted by your health condition, particularly in relation to the carpeted room. Please accept our sincerest apologies for the discomfort caused. Your feedback is very important, and we are actively reviewing options to improve comfort for guests with sensitivities or allergies.We truly appreciate your understanding, and we regret that your stay was shorter than planned. Should you consider returning in the future, we would be more than happy to arrange a room that better suits your needs.Wishing you all the best and good health always.With best regards,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair
Jenaper Pradas Canda
Klassiskt kingsize-rum
Bodde på dec. 2024
Familj
2 recension
6.0/10
Publicerades 15 jan. 2025
Happy
Översätt
Svar från boendet: Dear Valued Guest, Thank you for the rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Al Ghurair. Thank you for letting us know your satisfaction. We look forward to welcoming you back again soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
Muhammad Imran
Klassiskt tvåbäddsrum
Bodde på dec. 2024
Familj
26 recension
8.0/10
Mycket bra
Publicerades 13 jan. 2025
Location is good.close to airport as well inside the mall.If you have long layover in Dubai then this one is the best choice among others.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for the rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Al Ghurair. Thank you for letting us know your satisfaction. We look forward to welcoming you back again soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
Gästanvändare
Klassiskt kingsize-rum
Bodde på dec. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 11 jan. 2025
An unforgettable stay perfect from start to finish. The room was impeccably clean and offered breathtaking views of the city skyline. Easy access to Mall and Public transport. I would absolutely recommend this hotel to anyone seeking luxury and comfort with family or friends or with kids
Översätt