Gästanvändare
12 augusti 2024
First opinion,it’s a terrible hotel-to stay with room in not so good condition. The room was full of dust with old soiled curtains, carpets and with poor maintenance of air condition facility. I was charged early check in charges only to allow them to clean the room and service the AC. Rather we could have waited in the reception as we could hardly use the room. Almost the entire day until 5 PM maintenance and cleaning activities were carried out.
Only after intervention from trip.com executive they changed the room to a better one.
It’s sad that being part of the Accor group, cleanliness of rooms and maintenance standards are not on par with other hotels of Accor group.
Hence I wouldn’t ever consider for my next stay and when I checked other reviews, many of them had similar complaint and issues.
I stay quite often in other hotels due to my frequent travel and I have never had such experience and in particularly with hotels maintained by Accor.
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