Mercure Dubai Barsha Heights Hotel Suites And Apartments recensioner

Svar från boendet: Dear Valued Guest,Thank you for your continued trust and for sharing your feedback. We are thrilled to hear that you consistently have a great experience staying with us. Your loyalty means a lot to us, and we are honored to be your preferred hotel choice.We look forward to welcoming you back again soon and ensuring your future stays are just as enjoyable.Sincerely,Mohamed ElatikRooms Division Manager

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our excellent location and enjoyed our breakfast offerings.However, I sincerely apologize for the inconvenience you experienced with the shower drainage. Please rest assured that your comments have been shared with our maintenance team for immediate action to improve the quality of our facilities.We hope to have the opportunity to welcome you back and provide you with an even better experience.Sincerely,Mohamed ElatikRooms Division Manager

Svar från boendet: Dear Valued Guest, Thank you very much for your feedback following your recent stay at Mercure Dubai.We are pleased to know that you had a wonderful stay with us and were happy with our facilities and convenient location. It gives us great pride and joy that our guests leave the hotel with nothing but praises.It was a pleasure to have you as our guest and we very much look forward to welcoming you again soon.Sincerely,Mohamed ElatikRooms Division Manager

Svar från boendet: Dear Sir,We are really sorry to hear about your negative experience. Your feedback is important, and I deeply apologize that we didn’t meet your expectations. It’s clear that we missed the mark in providing the level of service and comfort you deserve. We will make sure to pass along your concerns to the team so we can improve. We truly hope you’ll consider giving us another opportunity to make things right in the future. Thank you for sharing your thoughts.Sincerely,Mohamed ElatikRooms Division Manager

Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback.We’re glad to hear that you found our location convenient, especially being close to the metro station. I also appreciate your comment regarding the reception service. Please accept my apologies if your experience at the front desk was not up to expectations. Your feedback is important to us, and I will address this with the team to ensure we provide a more consistent and attentive service in the future.We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.Sincerely,Mohamed ElatikRooms Division Manager

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback. I am truly sorry to hear that your experience with us did not meet your expectations. I understand that the service, the smell in the corridor, and the room location were disappointing, and I sincerely apologize for these issues.Regarding your early departure, I want to kindly clarify that your reservation was non-refundable, as communicated at the time of booking confirmation. This policy is outlined clearly to all guests, and we must adhere to it. I understand this might have been frustrating, and I regret if this was not fully clear during your interaction with our team. We always aim to handle such situations with respect, and I apologize if our communication fell short of that standard.Your feedback is very important to us, and we will take it into consideration as we work to improve our services.Sincerely,Mohamed ElatikRooms Division Manager

Svar från boendet: Dear Guest, Thank you for sharing your comments about your recent visit. It is great to know that you love your experience and were impressed with the service rendered by the team. Your kind feedback will surely be conveyed to the team. Sincerely, Mohamed Elatik Rooms Division Manager

Svar från boendet: Dear Valued Guest, We greatly appreciate the time you spent reviewing your recent experience in our hotel and for highlighting the friendly and thoughtful service of our team. I would like to sincerely apologize to you for not meeting your expectations with reference to the challenges you have faced during your stay with us. We strive to make each stay as pleasant and memorable as possible, and I sincerely regret we fell short of our goal. We take all our valued guests’ feedback seriously and as part of our commitment to provide quality service we will take the necessary steps to improve and ensure we meet the service standards for all our valuable guests like yourself. Once again, we’re genuinely sorry for your experience, and we hope to have the opportunity of hosting you again and ensure a seamless and enjoyable experience. Sincerely, Mohamed Elatik Rooms Division Manager

Svar från boendet: Dear Valued Guest,It was a great pleasure to have you staying with us and would like to thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel.We are so glad that you indeed enjoyed your overall experience with us, and we are very happy to know that you were able to experience the hospitality and exceptional service of our teams, appreciated our convenient location as we love seeing our guests take advantage of our proximity to so many excellent places in Dubai.We look forward to hosting you again for another memorable stay.Sincerely,Mohamed ElatikRooms Division Manager

Svar från boendet: Dear Valued Guest, We greatly appreciate the time you spent reviewing your recent experience in our hotel and for highlighting the friendly and thoughtful service of our team. I would like to sincerely apologize to you for not meeting your expectations with reference to the challenges you have faced during your stay with us. We strive to make each stay as pleasant and memorable as possible, and I sincerely regret we fell short of our goal. We take all our valued guests’ feedback seriously and as part of our commitment to provide quality service we will take the necessary steps to improve and ensure we meet the service standards for all our valuable guests like yourself. Once again, we’re genuinely sorry for your experience, and we hope to have the opportunity of hosting you again and ensure a seamless and enjoyable experience. Sincerely, Mohamed Elatik Rooms Division Manager

Svar från boendet: Dear Valued Guest,Thank you for the amazing review that you posted about your recent stay at Mercure Dubai. We are delighted to know that we made your stay unforgettable and were astonished by the quality of service and attention provided by our host. It was indeed a pleasure having you stay with us and looking forward to welcoming you again soon.Sincerely,Mohamed ElatikRooms Division Manager

Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback.I do apologize for the inconvenience you have experienced with the delay of amenities.However, please do note that our hotel was running on high occupancy so therefore early check in was not available.We will share your comments to the managements in regards to the mandatory deposit.Again thank you for your feedback, hope this experience will not deter you from visiting us again in the future.SincerelyMohamed ElatikRooms Division Manager

Svar från boendet: Dear Valued Guest,We greatly appreciate the time you spent reviewing your recent experience in our hotel.We are very happy to know that you were able to appreciate our convenient location as we love seeing our guests take advantage of our proximity to so many excellent places in Dubai.However, I would like to apologize for not meeting your expectations with reference to the challenges you have faced during your stay with us. We strive to make each stay as pleasant and memorable as possible, and I sincerely regret we fell short of our goal. Thank you for bringing these experiences to our attention and please be assured that we value all our guests' feedback to be of utmost importance and will ensure that necessary corrective measures are taken accordingly to avoid any similar situations in the future.I hope you will give us a chance by staying with us again to show you that your disappointment with your first stay with us was an exception.Again, we are genuinely sorry for your experience and thank you for sharing your comments.Sincerely,Mohamed ElatikRooms Division Manager

Svar från boendet: Dear Valued Guest,It was a great pleasure to have you staying with us and would like to thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel.We are so glad that you indeed enjoyed your overall experience with us, and we are very happy to know that you were able to experience the hospitality and exceptional service of our hosts, appreciated our convenient location as we love seeing our guests take advantage of our proximity to so many excellent places in Dubai.We look forward to hosting you again for another memorable stay.Sincerely,Mohamed ElatikRooms Division Manager