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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.1
Service4.1
Renlighet4.3
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Alla recensioner(113)
Positiva recensioner(105)
Recensioner med foton/video(23)
Fin utsikt(16)
Praktiskt läge(14)
Elegant miljö(9)
Lätt att ta sig runt(7)
Utmärkt för affärsresor(6)
Utsökt frukost(6)
Vänlig personal i receptionen(5)
Nära flygplats(5)
Negativa recensioner(8)
Gästanvändare
Deluxerum
Bodde på sep. 2024
Ensamresenärer
6 recension
3.2/5
Publicerades 5 okt. 2024
Great view and quick access from the airport. All staff are very friendly, rooms for improvement in product knowledge. Bathroom cleanliness is poor, mold in the bathroom and wood panel is very dirty.
Översätt
Svar från boendet: Hi There,Thank you for your feedback and we’re sorry that your certain experience did not meet your expectations such as the Room cleanliness improvement and certainly, our aims and standards . Your feedback is so important to us as we are all about perfect stays and good vibes - our crew will make sure to get this right. Rest assured that we will use your feedback as a tool for the betterment of the services and to enhance guest services. Thank you again for sharing your feedback and trusting us to make things right for your next stay. We can’t wait to have you back at Vida! Sowmya, Management Office
TIWorldTraveler
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Affärsresenärer
4 recension
5.0/5
Enastående
Publicerades 8 feb. 2025
Nice hotel with amazing view. Everybody is very friendly. The rooms are modern and good equipped.
Översätt
Svar från boendet: Hi There,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the amazing views, friendly service, and modern, well-equipped rooms.We look forward to welcoming you back for another fantastic stay!Stay connected,NatiaManagement Office
Gästanvändare
Rum Deluxe King
Bodde på okt. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 6 dec. 2024
A lovely hotel with clean facilities and exceptionally friendly staff. The room was fantastic, well-equipped, and had everything you could need. While sunbeds are limited, we had no trouble finding plenty available during our stay—arrive early if you want the prime spots. Special thanks to the valet team for their outstanding professionalism and customer care.
Cons: The large TVs detract from the hotel's elegance and the stunning views.
Översätt
Svar från boendet: Hi There,We immensely thank you for the valuable feedback provided. We are truly saddened to learn that certain experiences the Big screen placed which cause the inconvenience to enjoy the beautiful view which did not match your expectations and certainly, our aim and standards. Please accept our sincerest apologies for the shortfalls. Nonetheless, it is thrilling to know that you had enjoyed the overall experience. We hope to have the chance to welcome you back soon to create alternative experiences and perhaps one that is utterly memorable. Stay Connected,Sowmya, Management Office
Gästanvändare
Rum Deluxe King
Bodde på okt. 2024
Affärsresenärer
2 recension
4.7/5
Otroligt
Publicerades 23 nov. 2024
Everyone is smiling, good maintenance and service
The creek balcony is great to spend the night
Översätt
Gästanvändare
Rum Deluxe King
Bodde på sep. 2024
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 15 okt. 2024
The location of the hotel is excellent for me, close to my work, very clean, and the service is respectful and excellent. The reception staff are very good and respectful. Everything is good
Översätt
Svar från boendet: Hi There,Thanks for taking the time to share your positive experience!We are overjoyed to have been a part of your journey, and we look forward to creating more wonderful memories with you in future.Stay Connected.Natia Management Office
Ahmed Bilal Afzal
Rum Deluxe King
Bodde på sep. 2024
Familj
3 recension
3.7/5
Publicerades 5 nov. 2024
A modern hotel at a peaceful location away from downtown etc. However the checkin process is slow and their internal reservation systems are messed up. This is my third trip and everytime i book it with Trip.com, the hotel cannot find the booking and I have to reach out to customer support and spend 2 hours on resolution. Hope Trip.com fix this once and for all
Översätt
Svar från boendet: Hi Ahmed,Hi There, We are saddened to hear that we were not able to meet your expectations particularly with check-in service/ delaying in responding and this is not the level of service we aim to provide to our guest. We have taken note of your valuable feedback and will be passed on to relevant department to make improvements. Thank you once again for bringing this matter to our attention. We sincerely hope to have the opportunity to welcome you back in the near future. Stay Connected and We look forward welcoming you back. Sowmya, Management office
Kitty13
Bodde på feb. 2024
Res med vänner
41 recension
5.0/5
Enastående
Publicerades 14 mars 2024
Amazing hotel located in the new area in Dubai, there’s great infrastructure around the hotel like the supermarket, salons, Starbucks and restaurants. The room is clean (but I feel like the curtains need to have a proper wash because there were some stains on them), the rest was really nice. More feels like 4,5 /5 star hotel. And it’s way cheaper than other hotels in the same category. The view from the swimming pool was amazing.
Översätt
6/9
Svar från boendet: Hi Kitty,We immensely thank you for the valuable feedback provided. We are truly saddened to learn that certain room experiences did not match your expectations and certainly, our aim and standards. Please accept our sincerest apologies for the shortfalls. Nonetheless, it is thrilling to know that you had enjoyed the overall experience. We hope to have the chance to welcome you back in the near future to create alternative experiences and perhaps one that is utterly memorable. Stay Connected,NatiaManagement Office
Gästanvändare
Bodde på dec. 2023
Ensamresenärer
3 recension
4.7/5
Otroligt
Publicerades 1 feb. 2024
Excellent hotel, brilliant pool and restaurant /bar.
Location inbcreek harbour excellent for my purposes
Översätt
김 진웅
Rum Deluxe King
Bodde på maj 2024
Affärsresenärer
1 recension
4.0/5
Mycket bra
Publicerades 12 juni 2024
Hotel staff are very kind, and the facilities are very clean. And they supply the shuttles to Dubai mall. I will stay again in this hotel at my next visit.
The price was very reasonable !!
Översätt
Svar från boendet: Hi there,Thanks for taking the time to share your positive experience!We are overjoyed to have been a part of your journey, and we look forward to creating more wonderful memories with you in future. We are delighted to hear that our crew and our housekeeping measures left positive impression on you.Vida Crew is always here for your best experience!NatiaManagement Office
Eyad
Deluxerum
Bodde på nov. 2024
Familj
31 recension
5.0/5
Enastående
Publicerades 3 jan. 2025
Cozy hotel with helpful friendly stuff
Översätt
Svar från boendet: Hi Eyad,Thanks for taking the time to share your positive experience!We are overjoyed to have been a part of your journey, and we look forward to creating more wonderful memories with you in future.Stay Connected.Natia Management Office
Vitiazev
Bodde på jan. 2024
Ensamresenärer
13 recension
4.5/5
Utmärkt
Publicerades 2 mars 2024
Great hotel, the standard here is top notch
The breakfasts are great
Definitely recommended
Location - not very convenient, only a taxi to get there
Översätt
Svar från boendet: Hi Lev,Thanks a million for your review!We are stocked you had a wonderful time during your stay and enjoyed our hospitality. We can’t wait to have you back for more good times at Vida!Vida crew is always here for your best experience!Stay Connected.NatiaManagement Office
Donny666
Bodde på feb. 2024
Res med vänner
51 recension
5.0/5
Enastående
Publicerades 27 apr. 2024
Stayed for a couple times, always spot on, and friendly, my no.1 choice when going Dubai
Översätt
Gästanvändare
Deluxerum
Bodde på okt. 2023
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 11 dec. 2023
The hotel is amazing, very clean quite and comfortable. The staff are very friendly and helpful, amr at the reception was super and other staff as well but dont remember the names. The location is also amazing.
Översätt
Svar från boendet: Hi There,Thanks for taking the time to share your positive experience!We are overjoyed to have been a part of your journey, and we look forward to creating more wonderful memories with you in future.Stay Connected.NatiaManagement Office
Fio’
Bodde på sep. 2023
Ensamresenärer
12 recension
4.2/5
Mycket bra
Publicerades 8 okt. 2023
I loved this hotel but I got so disappointed about how I’ve been served at my check out: once I’ve parked my car in front of the hotel door the guy literally took out my suite case from my hands while I was trying to fix it and this annoyed be a lot, at the check out there was a weird guy that was asking me some strange questions ( like, ‘have you already arrived?’ Which doesn’t make any sense since I’ve show my emirates ID and I’ve highlighted the I am living in UAE or questions about my booking or let me feel in faulty just because I’ve used my lunch break for checking in and he said that Check in was opening at 3.00pm only. I’ve came that was 2.30pm by the way..) and he was sooo slow. When I get back to my car the Valet parking was also strange and he was pretending to give me the parking ticket even when I’ve heavily explained that I was going back at work so no point to give me the ticket.
The morning after I’ve complained that my shower drainage was smelling of moulds and my sockets weren’t working at all, the guy at the reception promised me that these issues would have been fixed but when I’ve came back at night time from work same problems were there and any eng team came at all for the whole day. As well the day after I’ve stayed in the room cause I’ve didn’t feel well and no one from reception called be for checking if the room was fine or I need to move. They just called me to go down and pay my extra night that I’ve regularly booked a day in advance and when I highlighted that ver service was poor they just offered me another room that I’ve accepted but wasn’t worth it 700 aed per night! I’m sad case I’ve came at the propriety 2 years ago and the service was awesome, it’s alarming how the standard has been dropped down but still you dare to charge so much.
Översätt
Svar från boendet: Hi Fio,We appreciate your honest feedback. It’s disappointing to learn that we fell short during your stay. Rest assured, we take your comments to heart and will use to enhance our services. We look forward to the opportunity to exceed your expectations next time.Stay Connected.NatiaManagement Office
Maslinda
Deluxerum
Bodde på apr. 2022
Ensamresenärer
5 recension
5.0/5
Enastående
Publicerades 16 maj 2022
I choose this hotel because it is nearer to the airport as it was my last day in Dubai. Nice view with Dubai Creek surrounding. Many coffee shops available around the creek area. The hotel itself has a coffee shop facing the creek and Dubai Downtown with Burj Khalifa view can be seen too :)