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Verifierade recensioner
Läge och interiör7.7
Bekvämligheter7.2
Service7.2
Renlighet7.3
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Alla recensioner(49)
Positiva recensioner(14)
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Negativa recensioner(14)
Phil_J
Superior studio med partiell Burj-utsikt
Bodde på okt. 2024
Ensamresenärer
1 recension
7.5/10
Publicerades 26 nov. 2024
Absolutely amazing location with perfect view of Burj Khalifa. The room itself contains a fully fitted kitchen including microwave and dishwasher. It has a direct and easy access to Dubai Mall, Burj Khalifa and the Dubai Fountain. The room itself though is slightly old and might need a few things refurbished like the carpets look as they have been in there for a long time. All in all the location and view is absolutely brilliant and I would definitely go back there anytime.
Översätt
Gästanvändare
Premier Studio med partiell Burj-utsikt
Bodde på aug. 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 5 sep. 2024
The stay at Westminster Dubai Mall was great and the staff were very kind and welcoming. Especially Bobby who helped a lot. Would definitely recommend it!
Översätt
Drea Jane
Premier Studio med partiell Burj-utsikt
Bodde på mars 2024
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 28 apr. 2024
Clean and accommodating, this hotel is very accessible and safe.
Översätt
Gästanvändare
Superior studio med partiell Burj-utsikt
Bodde på jan. 2024
Familj
1 recension
4.0/10
Publicerades 23 feb. 2024
Just a heads up, I want to clarify something. This place we're staying in isn't exactly like a hotel, it's more of a homestay. You know, where things might not be as polished as what you'd expect at a hotel.
So, here's the thing: the website advertises this place as a 5-star accommodation, but honestly, that's a bit misleading. I mean, a homestay doesn't really get rated with stars, right? And they're claiming it's part of the same property as a 5-star hotel nearby, but that's not entirely true. The service here is nowhere near what you'd get at a proper 5-star hotel. Case in point: if you need anything, you have to call a local number from your phone, and if your phone's international, tough luck. When I brought it up, they suggested using WhatsApp. Seriously?
And let's talk about the furniture. It's ancient. Apparently, it's been around since 2014 and hasn't been upgraded since. The sofa is almost broken, it goes deep down with a lot of noise. In a place like this, near Dubai Mall where it's bustling all year round, you'd think they'd want to spruce things up a bit, right?
Now, to be fair, the location is pretty awesome. Direct access to Dubai Mall? Can't complain about that. But honestly, if they hadn't advertised this place as a 5-star hotel, my expectations would have been different altogether.
And kudos to the staff for trying to sort things out. They offered to switch my room multiple times, but here's the kicker: all the rooms have the same shoddy furniture. They even offered me a free upgrade, but guess what? It came with a city view instead of the Burj view I booked. When I insisted on the Burj view, they asked me to pay extra. So yeah, the upgrade didn't really solve anything.
My Booking is nonrefundable for 7 nights, I couldn't stay there. I had to leave next day and with local authorities support I will get my money back.
Anyway, just wanted to give you the lowdown. Check out the photos for yourself.
Översätt
Gästanvändare
Superior studio med partiell Burj-utsikt
Bodde på maj 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 16 juni 2024
Long transit in Dubai
Översätt
Gästanvändare
Stor lägenhet med 1 sovrum
Bodde på jan. 2023
Par
1 recension
5.5/10
Publicerades 12 feb. 2023
From 4.02.23 to 10.02.23 we ordered an apartment: a room with a kitchen area + a bedroom. On February 5 at 20:00 we returned to the hotel and found that the water from our room was leaking into the hotel corridor. The bathroom and half of the living room were flooded with water. We were transferred to another room. The hotel staff helped with the move. The next morning we discovered that there is no hot water in the kitchen, if we use the water in the kitchen, the water flows out onto the floor, the hob does not work. We reported the problem to the reception and went on a tour. We returned in the evening and saw that no one was doing repairs. We reported again to the reception. 3 workers came and could not fix anything. We were offered to move again. We refused. Then the workers replaced the hob with another one, which was also not fully functional. The water was fixed the next day. As a result, two evenings in Dubai were busy with moving or renovation work. We do not recommend this hotel to anyone.
Översätt
Gästanvändare
Stor lägenhet med 1 sovrum
Bodde på juni 2022
Familj
1 recension
10.0/10
Enastående
Publicerades 6 aug. 2022
It's was nice ! Specially location wise it's right there beside dubai mall .service is good , all amenities are avaliable, it's clean .and reasonable price . Specially for someone with families, kids ,it's fantastic . Anytime back and fourth to your hotel to shopping and restaurants .
Very bad service and rude The housekeeper didn’t come until we call and they very late The service didn’t help with bags or shopping bags When we forgot our card room they didn’t help us Very bad experience unfortunately 🤦🏻♀️🤦🏻♀️🤦🏻♀️
Översätt
Gästanvändare
Bodde på nov. 2024
Annat
2.0/10
Publicerades 28 dec. 2024
I recently stayed at this hotel, and unfortunately, it was a terrible experience from start to finish. , the staff was rude and unhelpful. The room was nothing like what I expected based on the pictures online. It was outdated, smelled musty, and the furniture looked like it hadn't been cleaned in ages.
Översätt
Gästanvändare
Bodde på okt. 2024
Affärsresenärer
2.0/10
Publicerades 7 nov. 2024
TERRIBLE management. No intention of solving problem when I missed my flight and went back to the hotel. They told me I don’t have my room anymore and showed no intention of solving the problem. Mohammed at the front desk and Anusree at the management are responsible for my night of having no place to stay despite having paid 300 USD for staying the night. Absolutely terrible experience and the worst possible client management.