The First Collection Marina

The First Collection Marina recensioner

The First Collection Marina

394 Al Seba St, Dubai, Emirate of Dubai, United Arab EmiratesVisa hotellinformation
The First Collection Marina
The First Collection MarinaThe First Collection MarinaThe First Collection Marina
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Gästrecensioner

4.3/5
Mycket bra
120 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.3
Service4.3
Renlighet4.3
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Alla recensioner(120)
Positiva recensioner(19)
Recensioner med foton/video(2)
Vänlig ägare(7)
Negativa recensioner(1)
Gästanvändare
Superior-rum
Bodde på okt. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 26 nov. 2024
Excellent value for money .Especially the half board option . Lovely helpful staff too  We took the beach club option fantastic
Översätt
Gästanvändare
Rum Superior med balkong
Bodde på juli 2024
Par
5 recension
1.0/5
Publicerades 30 aug. 2024
Very bad service I don’t recommend They would change our date of booking or cancel it and we had an emergency at the airport and couldn’t make it to the hotel I don’t recommend.
Översätt
Svar från boendet: Dear Guest,I’m truly sorry to hear about your negative experience, and I completely understand your frustration. It sounds like the situation was very stressful, especially with an emergency at the airport. We strive to offer flexibility and support to our guests, and it seems we fell short in this case.Please know that we take feedback like yours seriously. If you’d like, feel free to reach out to us directly so we can better understand what happened and see how we can resolve this issue. Your experience is important to us, and we want to ensure that any concerns are addressed.Thank you for sharing your feedback, and I sincerely apologize for the inconvenience caused.Best Regards,Melbin Augustine
Gästanvändare
Superior-rum
Bodde på sep. 2024
Familj
7 recension
5.0/5
Enastående
Publicerades 16 okt. 2024
Amazing staff very friendly always accommodate to our needs day or night. Perfect location for all tourist because most of the restaurants, beach and boat cruise is walking distance.
Översätt
Svar från boendet: Dear Guest,Thank you for your fantastic review! We're so glad to hear that our staff had such a positive impact on your stay. It’s wonderful to know that you felt well taken care of, day or night. We’re also thrilled that our location was convenient for exploring all the best attractions – from restaurants to the beach and boat cruises, it sounds like you had an amazing time! We can’t wait to welcome you back for another unforgettable experience. Thank you again for sharing your thoughts!Best Regards,Melbin Augustine
ABDUL QAVI
Bodde på maj 2024
Par
21 recension
5.0/5
Enastående
Publicerades 21 juni 2024
Awesome place to stay recommended......................
Översätt
Svar från boendet: Dear Abdul Qavi,Thank you so much for your kind words! We're thrilled to hear that you had an awesome stay and appreciate your recommendation. We look forward to welcoming you back for another fantastic experience!Best Regards,Melbin Augustine
MLTK
Bodde på maj 2023
Familj
4 recension
5.0/5
Enastående
Publicerades 5 juli 2023
Convenient location with all shops and stors around. Friendly and polite staff. Because we wait for the room longer than we should, we got upgrade to bigger room)) Received breast during checkout because our flight was late at night. Highly recommend this hotel for family and single stay.
Översätt
Svar från boendet: Dear Mltk,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location and the friendly, polite service from our team. We're also happy that we were able to offer you a room upgrade and provide breakfast during your late checkout. We truly appreciate your recommendation, and we hope to welcome you back soon for another great stay, whether it’s for business or leisure. Thank you again for choosing usBest Regards,Melbin Augustine
Gästanvändare
Club Grand Suite med Soluna Beach Club Tillgång
Bodde på apr. 2023
Familj
5 recension
4.7/5
Otroligt
Publicerades 9 maj 2023
Very good environment, staff are so kindly , hopefully soon stay with them.
Översätt
Svar från boendet: Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the environment and that our staff made a positive impression on you. We’d love to welcome you back for another stay soon, and we hope it’s just as enjoyable as your first visit.Thank you again for your feedback, and we look forward to hosting you again in the future!Best Regards,Melbin Augustine
Gästanvändare
Bodde på juli 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 21 sep. 2024
гостиница супер, не первый раз едем. персонал замечательный, завтраки богатые. рекомендую
Översätt
Svar från boendet: Dear Guest,Thank you for your continued trust in us! We’re so happy to hear that you had another great stay with us and that our staff and breakfast made your experience even better. Your recommendation means a lot to us, and we’re looking forward to welcoming you back for many more memorable stays. See you again soon!Best Regards,Melbin Augustine
Oumilhaire
Bodde på maj 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 12 juni 2024
Hôtel que je recommande fortement, un service de qualité, ainsi que le personnel qui est au petit soins et disponible 24h/24h. L'équipe répond à toutes nos questions et fait en sorte de répondre à nos différents besoins. Petit déjeuner très qualité et bien diversifier. Vous n'allez pas regretter votre séjour.
Översätt
Svar från boendet: Dear Oumilhaire,Thank you so much for your wonderful recommendation! We’re thrilled to hear that you had such a positive experience with our service and staff. Providing attentive and helpful service around the clock is something we take great pride in, so it’s fantastic to know that we met your expectations.We're also delighted that you enjoyed the high-quality, diverse breakfast offerings. Your feedback truly means a lot to us, and we’re so grateful for your trust in us.We hope to welcome you back soon for another great stay!Best Regards,Melbin Augustine
Inna777
Bodde på nov. 2023
Par
17 recension
5.0/5
Enastående
Publicerades 1 jan. 2024
У отеля очень удобное расположение на Дубай Марине- тихая бухта, в которую очень приятно возвращаться с шумного центра города. Завтраки - нормальные, ничего свьерхествесвенного, но голодными не останетесь. Рядом расположены также много кафе и ресторанов. У нас был номер с потрясающим видом на Дубай Марины и балконом. Наличие балкона - очень понравилось и впечатлило . Единственный недостаток , который я бы отметила - отсутсвие принадлежностей для чистки зубов. Не понятно почему не оставляют такие вещи в номере. И за 5 дней проживания - 1 раз забыли оставить в номере чистые полотенца. В остальном - все хорошо.
Översätt
Svar från boendet: Dear Inna,Thank you so much for sharing your detailed feedback! We're thrilled to hear that you enjoyed the convenient location, amazing view of Dubai Marina, and the nice addition of a balcony. It's also great to know that you found the breakfast to be decent and that you had easy access to nearby cafes and restaurants.We sincerely apologize for the oversight with the towels and the lack of dental care items in your room. This isn’t the standard we aim for, and we will certainly address this with our housekeeping team to ensure it doesn’t happen again. We truly appreciate your understanding and will work to make sure your next stay is flawless.Thank you again for choosing to stay with us, and we hope to welcome you back soon for another enjoyable experience! Best Regards,Melbin Augustine
Gästanvändare
Bodde på apr. 2024
Affärsresenärer
39 recension
5.0/5
Enastående
Publicerades 13 maj 2024
酒店有點老,給升級了套房,但設施齊全,早餐品種齊全,就是人有點多。總體很滿意,服務員態度都很好。
Översätt
Svar från boendet: Dear Guest,Thank you for your valuable feedback! We’re glad to hear that you were satisfied with your stay and appreciated the suite upgrade. It’s great to know that you enjoyed the facilities and the variety of breakfast options, even during busy times.We truly pride ourselves on providing excellent service, so we’re happy to hear that the staff’s attitude stood out to you. Your feedback is important to us, and we’ll continue to strive to improve the guest experience.We look forward to welcoming you back in the future! Thank you again for your kind wordsBest Regards,Melbin Augustine
Gästanvändare
Bodde på nov. 2023
Affärsresenärer
16 recension
5.0/5
Enastående
Publicerades 20 dec. 2023
服務挺好的性價比很高,還想續住的但是我沒有國際信用卡擔保無法用付款寶付錢所以換了酒店
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! We're glad to hear you were satisfied with the service and value for money. We apologize for the inconvenience regarding payment options, and we understand how frustrating it can be. We’re working to expand our payment methods to accommodate more options in the future.We hope you’ll consider staying with us again and we look forward to welcoming you back. Thank you again for your understanding!Best Regards,Melbin Augustine
Gästanvändare
Bodde på apr. 2024
Affärsresenärer
14 recension
5.0/5
Enastående
Publicerades 21 maj 2024
靠譜,很靠譜
Översätt
Svar från boendet: Dear Guest,Thank you for your brief but glowing feedback! We're so glad to hear that you found our service reliable. We strive to offer the best experience for our guests, and it’s great to know we met your expectations.We hope to welcome you back soon! Thank you again for choosing us! Best Regards,Melbin Augustine
Andywei
Svit med ett sovrum
Bodde på jan. 2024
Bokat för andra
105 recension
5.0/5
Enastående
Publicerades 23 feb. 2024
不錯哦哦哦
Översätt
Svar från boendet: Dear Andwei,Thank you for sharing your feedback! We’re glad to hear that you had a good experience. If there’s anything specific, we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back! Best Regards,Melbin Augustine
Hadia Sima
Bodde på juli 2022
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 7 sep. 2022
Séjour au top dans notre hôtel
Översätt
Svar från boendet: Dear Hadia Sima,Thank you for your positive feedback! We're so glad to hear you had a great stay with us. It was a pleasure to have you, and we look forward to welcoming you back for another fantastic experience soon.Best Regards,Melbin Augustine
Gästanvändare
Bodde på aug. 2023
Bokat för andra
1 recension
4.0/5
Mycket bra
Publicerades 25 dec. 2023
體驗感還可以
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your thoughts. While we’re glad to hear your experience was okay, we always strive to provide our guests with a more exceptional stay. If there’s anything specific that could have made your visit better, please feel free to let us know. We’d love the opportunity to improve and ensure your next experience is even more enjoyable.We hope to welcome you back soon! Best Regards,Melbin Augustine