Carlton Tower Hotel

Nice environment and room. The service is good. There are day to day shop nearby. We can buy souvenirs and groceries easily and conviently. Good place!

Good hotel very nice personal very good hotel breakfast is impeccable, close to the center, metro is very close

I travel to Dubai regularly every two or three months for business visit, but this time there were no hotels available within the business area due to the arab health exhibition, so I chose to stay in this hotel. and i wished did not do this for the following reasons: 1. I arrived at the hotel at 22:00 , during staying in the room suddenly the room's door opened without any prior warning. One of the hotel employees entered, he surprised when he saw me and said that he had come to check whether the air condition is working or not, and then he left without any apologize ... It seems that the employees in the evening period are getting used to sleep stealthily in empty rooms. 2. There was no slippers in the room and I called the room service twice but without an answer. Then I called the reception and also without an answer and the time was almost 23:30. After that I called the emergency number designated for guests and when I asked about the slippers they said that they would bring it tomorrow morning because it is Sunday and it is late now and there is no one in room service. 3. Every morning when i woke up, I found swollen lumps of pinchs on my hand, and they were increasing every day... I thought this was due to mosquitoes, because the room overlooked the bay, and I used to keep the room’s window open in the evening, but during the check-out, I asked the receptionist about this problem, and he replied that this problem because of an insect that lives in the bed, and it may have been moved to the bed of my room by the guest who was using the room before me... Frankly, I was shocked by the response and by the coldness of his nerves during his explanation of the cause of the pinch. The employee did not even apologize for that. Therefore, I do not recommend staying in this hotel at all