Sheikh Mohammed Bin Rashed Boulevard Downtown Dubai, Dubai, Emirate of Dubai, 31166, United Arab EmiratesVisa hotellinformation
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1 natt
Gästrecensioner
4.4/5
Mycket bra
68 recension
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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.3
Service3.9
Renlighet4.8
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Alla recensioner(68)
Positiva recensioner(23)
Recensioner med foton/video(3)
Negativa recensioner(1)
Vincikwan
Superior-rum i kingsize
Bodde på juni 2024
Affärsresenärer
6 recension
4.7/5
Otroligt
Publicerades 15 juli 2024
Lobby connected to Dubai Mall. Super easy access to Dubai mall. View from room is nice. Used to be called Address Dubai mall, just changed to Kempinski this year.
Översätt
Svar från boendet: Dear Valued Guest,Marhaba from Kempinski Central Avenue Dubai,Thank you so much for your review!We are thrilled to hear you enjoyed your stay. Your feedback means a lot to us.We look forward to hosting you again!Best regards,Madona LouizManagement Office
Jerome Leung
Bodde på jan. 2024
Familj
1 recension
2.0/5
Publicerades 16 jan. 2024
Trip.com did not inform us that this hotel's name been changed from Address Downtown to Kempinski as of Jan 1, 24. I had booked Address Downtown on Dec 16, 23 and not Kempinski. The taxi driver took us to the new Address Downtown which they didn't have our reservation record then we had to go back to the old Address Downtown which is Kempinski now. It was a waste of our time and I don't like Kempinski hotels. Trip.com should had informed us this change of names and this is the poor service from Trip.com. This is really makes me doubt Trip.com's professionalism and creditability.
Översätt
DenisSh
Superior-rum i kingsize
Bodde på mars 2024
Affärsresenärer
80 recension
4.7/5
Otroligt
Publicerades 19 apr. 2024
Hotel needs renovation
Översätt
Svar från boendet: Dear DenisSh, Marhaba from Kempinski Central Avenue Dubai. Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our good service, convenient location, and the quality of our restaurants. We also appreciate your constructive feedback regarding the need for renovation at our hotel. Please accept our apologies for any inconvenience caused by this. Rest assured, we take your comments seriously, and we are committed to continuously improving our facilities to ensure that they meet the highest standards of comfort and quality for our guests. Thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Best Regards, Sity Nurhayati Management Office
Gästanvändare
Bodde på maj 2023
Ensamresenärer
2 recension
4.5/5
Utmärkt
Publicerades 2 juli 2023
The location was excellent. Hotel butler’s provided superb service🙌🏿
Översätt
Svar från boendet: Dear Guests, Greetings from Address Dubai Mall. Thank you for taking time in treviewing us here along with great score. I am very pleased to know that you had a memorable stay with us. We are looking forward to welcome you back at Address Dubai Mall - Where Life Happens! Best regards, Gopi Joghee - Hotel Manager
Widi
Premier-svit
Bodde på nov. 2023
Par
19 recension
5.0/5
Enastående
Publicerades 21 jan. 2024
Amazing
Översätt
Svar från boendet: Dear Widi, Marhaba from Kempinski Central Avenue Dubai. Thank you for taking time in reviewing us here in this platform. We are delighted to know that you have enjoy overall experience staying with us. We look forward to welcome you back at our hotel soon. Best regards, Sity Nurhayati - Management Office.
AHAMED HUSSAIN
Tvåbäddsrum Club Deluxe
Bodde på jan. 2023
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 15 jan. 2023
Excellent experience
Översätt
Svar från boendet: Dear Mr. Hussain,Thank you for sharing your review. We are very proud to know that you had a wonderful experience on your Stay with us and I will share your feedback with the entire team! I look forward to welcoming you back with us again very soon! Yours sincerely,Gopi JogheeHotel Manager
cooper chood
Bodde på mars 2022
Par
59 recension
5.0/5
Enastående
Publicerades 12 apr. 2022
Excellent hotel
Översätt
Svar från boendet: Dear cooper1011, Thank you for sharing your review. We are very proud to know that you had a wonderful experience on your Stay with us and I will share your feedback with the entire team! I look forward to welcoming you back with us again very soon! Yours sincerely, Gopi Joghee Hotel Manager
Serdar
Premier-rum
Bodde på aug. 2024
Par
8 recension
5.0/5
Enastående
Publicerades 31 aug. 2024
Hatte einen sehr guten Aufenthalt im Kempinski Hotel. Sehr gut. Kann ich nur weiterempfehlen
Översätt
Svar från boendet: Dear Valued Guest, Marhaba from Kempinski Central Avenue Dubai, Thank you so much for your review! We are thrilled to hear you enjoyed your stay. Your feedback means a lot to us. We look forward to hosting you again! Best regards, Madona Louiz Management Office
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the delays you experienced during check-in and for the inconvenience caused by the room not being ready at your arrival time. We understand the frustration of waiting, and we are working to improve our check-in process to ensure a smoother experience for all of our guests.We also apologize for the issue with your requests for a conversion plug and the lack of a toothbrush. This is certainly not the standard of service we strive to provide, and we will address this with our team to ensure that future requests are handled promptly and efficiently.Your comments are invaluable to us, and we will use them to enhance our services for future guests.Best regards,Madona LouizManagement Office
Jianjiandandandehuozhuo
Bodde på juni 2023
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 6 juli 2023
非常方便。服務非常好。價格還可以離商場非常近。
Översätt
Svar från boendet: Dear Jianjiandandandehuozh, Greetings from Address Dubai Mall. Thank you for highlighting our hotel's location and most importantly the service that we offered to all our guests. We can't wait to welcome you back soon at our hotel. Best regards, Gopi Joghee - Hotel Manager.
Svar från boendet: Dear Guest User, Greetings from Address Dubai Mall. Thank you for your detailed positive comments from your recent visit in our hotel. We can wait to welcome you back at Address Dubai Mall for another memorable experience Best regards, Gopi JogheeHotel Manager
Xiaojingyaojing
Bodde på sep. 2023
Affärsresenärer
23 recension
4.2/5
Mycket bra
Publicerades 7 okt. 2023
整體都不錯,就是前台的服務很差,死板,態度生硬
Översätt
Svar från boendet: Dear Xiaojingyaojing, Greetings from Address Dubai Mall. I can’t express enough how overwhelmed we are with your very generous review in respect to your recent visit at Address Dubai Mall. Many thanks for this opportunity to be at your service and we look forward to welcome you back in the near future. Yours sincerely, Gopi Joghee Management Office
Gästanvändare
Bodde på jan. 2024
Affärsresenärer
9 recension
5.0/5
Enastående
Publicerades 19 jan. 2024
地理位置優越
Översätt
Svar från boendet: Dear Guest User,Marhaba from Kempinski The Boulevard Dubai!We are delighted to know that you enjoyed the overall experience with us, and your compliments and feedback will be shared with the entire team.We look forward to welcoming you back again very soon!Best Regards,Sity NurhayatiManagement Office
Anonym användare
Bodde på aug. 2023
Res med vänner
17 recension
3.0/5
Publicerades 17 okt. 2023
辦理入住花了很長時間
Översätt
Svar från boendet: Dear Anonymous User,Thank you for bringing these issues to our attention.I am so sorry to hear about your recent experience at our hotel and how we were unable to meet your expectations. It is certainly not the type of service we aim to provide at Address Dubai Mall.Please rest assured that we are taking immediate steps to rectify this shortcoming and we continuously strive to maintain the highest standards of service and comfort for all of our guest.We hope to have the pleasure of welcoming you back to our hotel in the future to provide you with a truly exceptional stay.Yours sincerely,Gopi JogheeManagement Office