Pearse Street Suites

We had to move our stay twice because of the pandemic and were charged twice to do this, which seemed unfair. The apartment sleeps 5 however no bedding was provided for the sofa bed. I emailed to request it and it took 2 days for a sheet and duvet to be delivered. No pillows. The walls of the apartment were so thin that the neighbours kept myself and my daughter awake every night. My companion slept on the sofa bed in the lounge and was also kept awake by the very noisy boiler coming on at all hours without any reason. There is a TV provided but no signal because the set top box did not have the correct adaptor so could not be plugged in. I emailed requesting this be resolved. Nothing happened. We were unable to catch up on news or put TV on for the kids. On our last morning, both water and power turned off at 8am despite check out time being a couple of hours later. No explanation given. My daughter could not shower and my son could not charge his phone. We left apartment early and paid for food elsewhere because we could not use the kitchen. I emailed to express my dissatisfaction and have received no reply. Not impressed for the cost, which had increased considerably from the original booking. Would not book with this company or accommodation again. I have also included photos of damage in the apartment - these were there when we arrived and I took photos to ensure we did not get charged from our deposit for them.

We never saw any staff and had a bit of bother getting into apartment as deposit had to be paid over the phone and there was no Wi-Fi in reception. Eventually they let us in as long as we guaranteed payment when we were in flat. With that completed the flat was spotless very well equipped with everything we needed. Extremely comfortable bed. Tesco Express and Centra supermarket close by. It is located approximately 15 minutes walk from centre depending how quickly you walk.