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The pros: I arrived 2 hours earlier and was thankful that concierge checked me in immediately. The view from my room was wonderful and the breakfast variety was fine though the same menu was served daily throughout my 4 night stay. The vicinity of Lapad is not near to the old town, but I specifically selected the area/hotel to be away from crowds and large tour groups, so I’m happy with it. The area is beautiful, with plenty of rock coves for walks and exploration. The cons: Mirror to the cupboard was cracked and plastered over with aluminium tape, design of the room is definitely dated, carpets are a little stained though these are not important to me. As a solo female Asian traveller, I do observe that older staff, male especially, communicate with some sense of superiority towards me, in comparison to western guests. In other words, I do not feel welcome. That applies to Dubrovnik in general, while in Zagreb, service staff are much friendlier.

Good hotel overall but more of a four star than a five star. Breakfast excellent and Cave Bar very unusual and great fun. Rooms average and missing some facilities for a five star hotel - small swimming pool, very limited gym and no kettle in room. Staff friendly. Odd layout going between two buildings via lots of lifts.

Everything was amazing, we really enjoyed our stay, great service, lovely big room, awesome cave bar, delicious breakfast included, gorgeous view!!