Lochway Hotel

got double charged, ignored all attempts when we reached out then refused a refund. place is not as advertised and customer service is diabolically horrendous. poo place to stay also smelled rancid 0/10 experience, don’t recommend. …………

This is not the Milton Inn anymore,it's changed hands,so ignore all the pics,on all the websites as they aren't updated.We didn't know,,,the food is all vegan with just pizza,burgers.There is no bar/alcohol.Breakfast time is 0730 till 0830,,nothing is fried,no egg option,so with pre order on arrival opted for full breakfast unaware.We were there just overnight to attend a 50th birthday party near it.Yes,the location is great,(why we chose it,I lived 25 yrs nearby,so aware of location).The boss man is lovely,he wants an easy life after working all hours all his life.I agree n hope he does,,,,after organising an understudy to whip things into shape!!!I know OYO take over struggling hotels,surely they would have a basic plan to abide to? If not,like this hotel will disappear

What a pit! Best described as a doss house. It's dirty. The room smells of urine and is disgusting. The curtains don't close, and if you use the shower, you're likely to come out dirty! 1 towel for 2 of us. The floor in the bathroom is grimy as well as the inside of the shower. No way would I consider eating breakfast here! The kettle in the room is filthy. No mattress protector on the bed or pillows either. All in al, a one-star review is generous, and I think it should be shut down! For £72 per night, and payable in advance by the way, I feel I have been fleeced! DO NOT STAY HERE!