The Inn on the Loch

We stayed in this hotel last year and had a wonderful experience. We returned this week as a stopover on our way to the ferry from Cairnryan. Unfortunately we did not have a very good experience on this occasion. Our room was very musty and smell of damp. We had a really long wait for our evening meal - it took 45 minutes for our starters to arrive and then another 30 minutes for our mains. We had to asked twice for the waitress to check where our food was. The response the first time was, “it’s just coming”. We were still waiting 15 minutes later! To top it all off, they don’t serve breakfast until 8.30am. Rather late in my opinion if guests are traveling to catch ferries etc. We had paid for breakfast but had to leave by 8am so couldn’t partake. I found the staff at check in dismissive and uninterested. The dining staff at our evening meal were friendly. We had booked to stay over on our return journey but I have since cancelled the booking due to the experience we had on this occasion. What a pity - such a lovely location, but they really need to do better!

Hotel was more of motel to hotel with several rooms in prefab rooms not attached to reception/bar. However clean with comfortable bed nice bathroom and outside veranda with view loch. Sufficient car parking. Staff were really good. Bar/restaurant has amazing view over loch, with outside seating as well. Breakfast was really good (except for coffee which wasn't). Restaurant/bar was reasonably priced there was good choice on menu and quality was adequate. Did really enjoy stay and would come back if in area. It is on a busy road which whilst great for location and getting around, but little noisy

Oh my word, what a hidden gem, location, amazing, room, amazing, staff amazing, food, amazing. I have to write more thing for TripAdvisor to accept my post, the place is amazing!! Still.nees to write more, still amazing, amazing, they still need more, amazing