Home2 Suites by Hilton Duncan

The property was excellent and so was staff..especially the kind woman at breakfast. The stay was wonderful.

I was presently surprised by this hotel. I had a great experience. The staff is incredibly nice, everyone is so accommodating. The room sizes are spacious. The only issue that I have is how often the rooms are cleaned, which is every other day. For my preference, I need my trash taken out and fresh towels daily. Which again as I mentioned, that’s my preference, but I would definitely stay here again. All the ladies at the front desk were so kind, and Ms. Gail was exceptionally nice every morning at breakfast.

Maid service was odd/non-existent It was great thw only low was we were there 3 nights and never had maid service. I had to go ask for towels and when I asked about trash i was handed 4 trashbags and told to leave my full bags in the hall. Then the morning we werw to check out they tried to come in 2 times before 9 to turn over the room. Checkout was 11am.

My favorite lodging facility when I come from Texas to visit family and friends in upstate SC.4 or 5 visits over last 5 years.Clean,comfortable,Secure, friendly and helpful staff.

Elevators broken banging all night Hotel had 2 elevators. When I arriveed one was already out of service. A few hours later second one broke. The room I was in was on second floor so not a big inconvenience. The issues were the common area in the lobby was overcrowded because people on upper levels couldn't get to their rooms. Second my room was close the stairs every single time someone used the stairs there was a loud bang from the door slamming. This was every few minutes making impossible to sleep. Even if it wasnt the door on my floor you could hear the door on the first floor make same banging sound. There was already an issue they knew about having one elevator side by side with the other. Second one giving out sent everyone to the stairs listened to it all night. The room itself was clean but worn. Couch ripped, nothing in bathroom again clean but would have expected more than just towels. Person as desk was helpful when checked in but was definitely overwhelmed once elevator broke. They should have been upfront they were experiencing issues and let people make decision to go elsewhere. Instead room booked nothing returned and certainly died not get what paid for.

The location was perfect and the breakfast was amazing.