Best Western Plus Duncanville Dallas

Terrible I wouldn't give this place 1 star, I stayed here one night, I paid the 22.65 to checkout late it hadn't been 24hr since I arrived at the property when it was time to check out I went to the front desk to check out and the front desk lady Tania told the housekeeper Luci to check the room the housekeeper said I had damaged the chair which is pleather that it had wear and tear. I was falsely accused of damaging a desk chair that had peeling in less than 24hrs I booked this hotel for the pool we were mainly outdoors as soon as we arrived, I didn't read the previous reviews on this location that they're furniture was falling apart, I asked the lady if she was going to write me a tab for the table that almost collapsed when I placed our pizza box and for the peeled chair and also their fridge had severe mold stains how could I do that in less than 24 hrs, when all we wanted was to go swimming they kept the $100 deposit for their chair. I do not recommend this place for families, NOT FAMILY FRIENDLY! They refused to show me the chair probably will be used to scam someone else for $100. Do better best western plus.

We had a great time there. The staff was nice. We had a big group with us so thay accomodated us really well.

Subpar Stay My stay was below expectations. There was a noticeable sewage odor coming from the shower, and the pillows were very uncomfortable. Breakfast included an item I couldn’t identify or pronounce, which made the experience less enjoyable. Overall, it just wasn’t the best stay.