Holiday Inn Scranton East - Dunmore

In need of a refund for poor condition of room: extremely humid, wetness on floor and on all bedding. We were told they were sold out and we were d jousted. Felt trapped.

Friendly staff, clean, comfy bed! The acoustics are terrible, so noisy. Also the lights from the main building come through the curtains.

The room was very nice. But we were right outside the pool area so it was very very noisy. Not a terrible experience though, and close to Montage Mountain, which is why we were in the area!

This is your average roadside hotel. The hotel itself felt a bit dated—some of the flooring was uneven. That said, we were very impressed with the breakfast, which was not your usual hotel breakfast, but included multiple hot and cold menu items, as well as free kid’s meal.

Housekeeping just opened my door and walked in as my 14 yr old son was sleeping at 8:30am July 5 2025 . I told front desk and all she would do is give me some points . lol what is that. ??? Then breakfast there was one waiter for the entire restaurant. It was not a buffet we had to wait forever then order and wait forever again . Very disappointed. And still waiting on my 50$ to go back on my card. I should be reimbursed for the stay or should have received a complementary night. It was a big deal and wasn’t taken seriously . I almost want to give case to my attorney. Under any circumstances should anyone just walk in a guests room at 8:30 am whatsoever!!! Not a knock nothing just came rite in. And it’s not like it was after checkout at 11:00 am it happened at 8:30am

Staff very friendly and accommodating. Loud noise coming from other rooms and food not good at hotel restaurant.