Gästanvändare
31 januari 2023
Stayed the night of Saturday 6th August 2022. Started at 10.30 with coffee in the walled garden. which was fine. Drinks from the bar seemed OK as two friends joined us at 12.00 noon. Quite annoying that a table could be booked that claims four star status ! However at about 14..00 hrs it became clear that despite being "first come" and "first served" + first to order.. we were LAST to have our order prepared and delivered to our table. We could see everybody else's food delivered and had to conclude that out timed receipted meal purchases had been overlooked. We drew the attention of Junior Staff member (Theo) who was manning the walled garden bar / order station for food + drinks which was being supervised by Fabio - who seemed to be senior staff member on duty ? The time on the receipt was 19.43 and 19.48 and we have three witnesses as well as myself to attest that the time of ordering was 12.30 NOT 19.43 at stated on the receipts ! So eventually, apart from being TWO HOURS LATE, the food was good. We were able to book in with Mikhail on the reception desk at approximately 15.00 hours after the belated food. What else could possibly go wrong - at the hotel that plays the 'Fawlty Towers' theme tune as telephone callers are connected to an 'answerphone + ring back' service Well. Nothing untll 3.30 am when a noisy guest in the corridor outside room 121 began repeatedly slamming the heavy fire door adjacent until challenged to be quiet. A call to 'Alex' on reception - inviting him to telephone to the police - whose Police Station is about 100 yards distant from the hotel - resulted, initially in no response as the fire-door-banging continued. After about ten minutes, the noise abated and we were finally able to get back to sleep. By now the time was roughly 04.00 am ! I think we'll stay at the Premier Inn which IS about 4 miles north along the A5183, but they pride themselves on 'a good quiet night's sleep'
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