Residence Inn Durango Downtown

Rented this room to recover overnight from a medical procedure. The room air had a thermostat, but the airflow was apparently centrally controlled and could not be turned off. It came on and off on its own. The air was so forceful and noisy. blowing right on the bed, that I had to sleep on the couch. Not pleasant at all. The room was well appointed and clean but the noisy air flow made it impossible to enjoy. Extremely poor value.

Cozy fire in breakfast area. Good hot tub. Great bagel sandwiches at complimentary breakfast. Clean. Friendly staff. Large kitchen in room. Great spot for families or if you need a bigger room. Clean laundry room. Friendly staff. Food nicer than at many other extended stay hotels.

The check in staff didn't seem welcoming or caring. The room itself was old, and dark. The shower was tiny. I am 5'4" and weigh 110 pounds and I was touching the walls while washing my hair. The shower and the bathroom had black mold around the wall. The entire unit had poor water pressure. The breakfast had decent selections including Gluten Free waffle maker that had a hand written sign on a ripped piece of paper next to the machine. Would not stay here again.

We stayed at the Residence Inn for 9 days. We are Rewards members and now have roughly 20+ days in various RI this year so we are well familiar with the properties. Check in was kinda blah, to be honest. Staff didn't seem much interested in our being there. Room size (studio) was as expected and nicely laid out. Kitchen items provided were good; some of the RI's have cut back on these. Although our room faced the highway, traffic noise was well muted by the windows so no issues there. We were ground floor and did hear upstairs guests walking around. The room needed a refresh. Couch is a bit thread worn, the toilet leaked and shower caulking flaking off. We didn't need it but the elevator is out of service, something mentioned in reviews weeks ago. We had the impression there is a moderate amount of delayed maintenance. It's not terrible, but just needs the updates. Didn't use the pool or spa but they looked clean. Workout room was okay, with a really hard floor. Breakfast offerings were good and the staff handling the area outstanding! Always available, asking if we needed anything, smiling. This is the highlight of the hotel! Now my bigger sore spot: Stop charging for parking! It's an insult, just feels like a money grab, especially in a place where there is plenty of land for the parking lot. We have really starting looking at this stuff as it adds up. Location is great, walking distance to train and town in about 15 minutes. Also close to the River Trail, which is beautiful. Will we stay there again? Not sure.

Horrible hotel rooms are too old, AC not working , hotel smells bad looks like they never deep clean rooms under the bed it’s stinky i will never visit Marriott property after this experience, it’s waste of money, please don’t waste your money or happy time choosing this hotel

Great location to downtown, easy walk to the river. Breakfast was very good, bacon, sausage, breakfast sandwiches, waffles, many toppings for oatmeal bar. Pickle ball court, gym alway empty. Good indoor hot tub, the pool was cloudy the entire time. Mgmt was quick to respond to maintenance issues. You can eat outside but you have to go through the pool or completely outside. There is a huge gas grill and heating lamps

Mixed Bag. We got a typical RI room. 2 bdr suite. Clean. Water pressure, a problem. Showers dribbled. But lastly, our bill. Typical taxes. Occupancy, State, County & City. Ukraine? Fees. I expected a parking fee. But, a PIF??????????????? 2.9% Come on? That's too much for me! We'll look elsewhere next time.

John at the Front Desk was exceptional and Randy in Maintenance was also very, very helpful. Our suite was lovely with a full kitchen and fireplace. We were very comfortable. It was our first time in Durango and it won't be our last. We look forward to returning to this hotel. We travel quite a bit and this was one of our favorite hotels.

First time in Durango and wanted a place close to town. This was perfect. Nice room, clean and roomy. Less than a quarter mile to the bike path, and walking distance to so many places. Breakfast was fresh and had a lot of options. Staff was friendly. Little expensive, but worth it for a short trip.