Residence Inn Durango Downtown

Met our needs but room for improvement Pros: Great location - convenient to downtown and 35-40min to Purgatory. Loved the 2 bedroom room option with kitchen for our family of 4 so we could cook dinners and have some separate space. Great-smelling bathroom amenities and breakfast buffet had a nice selection. The kids enjoyed swimming in the pool but it was pretty cold (~78degF). If the weather had been better, we would have liked to utilize the fun Sports Court. John at the front desk was very helpful with our questions or needs. We enjoyed getting hot peppermint tea in the lobby. The female employee refilling the breakfast on Thurs and Fri was great, and kinder than the male employee who worked the buffet Sat-Sun. Cons: There were apples left in our room fridge from the previous occupant. The fridge had an intermittent leak inside from where the freezer connected to the fridge. The bathroom door was extremely squeaky whenever it moved which was annoying at night. Several of the dishes in the cabinets were dirty & had to be re-washed when we arrived. Would have appreciated a small skillet, silicone spatula, and a few other kitchen utensils to be stocked.

Great comfy 3 night stay!! Nice big suite! 2 bathrooms for privacy was perfect! Clean and the staff was great!! Thanks to John and the ladies cleaning!!!

Staff were great. Breakfast was good but had limited options. It would be nice to have access to ice machines without having to ask the front desk. Hot tub was nice. Overall had a great visit and would stay here again!

Pay a few more dollars and get a lot more First room we were given bathroom sink was clogged and they fixed it promptly. A day or two later water was coming down from the bathroom ceiling. Called the front desk between 4 and 5 they said you have to change rooms now. Get moved to the thrird floor and the elevator could not be called to the third flood from the 3rd floor. The carpet seemed like it was a few year over due for a steam cleaning in both rooms and our friends rooms as well.

The staff was very defensive over a compaint I made. My door was open all that because the lock triggered by itself. I wasn’t feel secure during my stay

Beautiful views of the snowy mountain right on our room window. The staff could be nicer- could be more friendly or could be much happier lookin, considering it’s such a lovely place.