Meliá Durrës Albania

工作人員態度很好

From before check in to our last night, the hotel has been nothing but helpful. This is all down to the amazing staff who went above and beyond to make our experience special. I would like to give a special shout out to Renata who helped a great deal before we arrived with our transport and organised a room upgrade for us. During our stay Brikena was the most attentive and engaging bartender and without her our trip would not have been the same. Her attention to detail meant that every night we had an enjoyable time and we are so grateful for her service!

We stayed at The Level and truly enjoyed every detail of the resort and the exclusive The Level package. Everything exceeded our expectations. A special mention goes to the four amazing activity instructors – Jurgen, Rejan, Klaudio, and Toni – who were always present, incredibly polite, and radiated positivity throughout our stay. Their energy made every activity more enjoyable and engaging. At the Cape Nao restaurant, we were impressed by the outstanding service provided by Nertila and Redi. Their attention to detail and warm hospitality made our dining experience exceptional. We were also charmed by Gledis, the friendly and cheerful girl at the rooftop, and Rexhina, the sweet instructor who led our Latin dance class with such grace and enthusiasm. A heartfelt thank you as well to the reception team, who were always kind, helpful, and accommodating. They even offered us a late check-out, which we truly appreciated and made our departure more relaxed. The hotel was perfect in every detail – truly the only one in Albania that meets such a high standard of professionalism. There was never a shortage of activities, and I honestly can't wait to return. Thank you for this wonderful experience!