Palace Hotel & Spa

Så jag besökte detta hotell och matpoolen och stranden är fantastisk servicen är bra men förvänta dig inte ett trevligt hav annars kommer du att bli besviken. Det värsta som hände var när jag bröt 100 euro i hotellets reception fick jag 2 20 euro räkningar som var falska. Så var försiktig

terrible experience 450 ALL one redbull, 400 ALL a beer what a scandal prices for Albania, the y offer nothing, prices are high, services not. I do not recommend to anyone at all. Do not make a mistake ordering this hotel. What can I write more ???

AVOID. Not a 5* hotel, maybe a 2 star. We left after 2 days. Everything was broken, even the indoor pool (check the pics of the knob of my room, with 2 holes covered with napkins) I showed this to the manager and he had the face to tell me "why didn't you say it before?" Like if it was my fault that everything was broken! Do your job! You should know! The second day we left and they refunded us. The bathroom was also disgusting, dirt everywhere. Disaster place. The manager is a baby that needs to grow up and the rest of the staff is also awful. If you find someone nice there is because they are expecting you leave a tip.

Our first trip to Albania and we were in no way disappointed and that’s certainly the case with the Palace Hotel and Spa. From check in to check out we were impressed. Wonderful staff front of house and back were all friendly and efficient. Our room on the fourth floor overlooked the pool and beach was spotless and kept so by the maids during our stay. Spacious and bright. The pool was excellent. The bar and breakfast area was well manned by waiters and waitresses. The buffet breakfast was amazing. Spa area was an extension of the excellent experience. We had a meal in the restaurant on two occasions. Prices and quality wonderful. There is, however, no such thing as perfection and the single wee thing that should not happen in any restaurant. The second time we had dinner the main course arrived before we had finished our starter. Just an observation. We thoroughly recommend this hotel, indeed we say that Albania is well worth visiting. Very friendly people.

Fantastic crew, one of the nicest hotel in Durres - daily cleaned, nice breakfasts, pools and SPA. We were very happy with our stay. Jacuzzi can be improved, inside pool is quite cold, but these are small details. Restaurant and drinks are good quality, prices are quite normal. We recommend to visit the view from the ballroom 🩷

This hotel had a simply great breakfast. the room with a balcony was comfortable and well-furnished. The location is good, on the beach. Nice pool and private beach access. Easy to access parking for the car. As with most Albanian hotels and restaurants, the staff are friendly but training could improve especially when it comes to being proactive.