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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter3.8
Service3.8
Renlighet4.2
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Alla recensioner(83)
Positiva recensioner(30)
Recensioner med foton/video(3)
Negativa recensioner(3)
Jennifer
Standardrum
Bodde på nov. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 7 dec. 2024
Great welcome drink and snacks available anytime Big room and near to all transportation
Översätt
Svar från boendet: Dear Jennifer,thank you for your review and we look forward to welcoming you again soon in our NH Düsseldorf City Nord Hotel.Best regardsIsabel Mari MattielloRooms Division ManagerNH Düsseldorf City Nord
Kadir
Standardrum
Bodde på nov. 2023
Par
2 recension
4.7/5
Otroligt
Publicerades 16 jan. 2024
My all dusseldorf trips contain nh hotels. This was the 2nd time at city nord nh. I like it.
Översätt
Svar från boendet: Dear Kadir,thank you for the great review and we hope to welcome you back to our hotel NH Düsseldorf City Nord soon.best regards,Isabel Mari MattielloRooms Division Manager NH Düsseldorf City Nord
Mohammad Sabuz
Standardrum
Bodde på okt. 2024
Ensamresenärer
4 recension
4.5/5
Utmärkt
Publicerades 23 nov. 2024
Everything was good along with breakfast.
Översätt
Svar från boendet: Dear Mohammad,thank you for your review and we look forward to welcoming you again soon in our NH Düsseldorf City Nord Hotel.Best regardsIsabel Mari MattielloRooms Division ManagerNH Düsseldorf City Nord
Sandy
Standardrum
Bodde på mars 2024
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 14 apr. 2024
The breakfast is good, there is a lot of choice. The location is great.
Översätt
Svar från boendet: Dear Sandy ,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Isabel Mari MattielloRooms Division ManagerNH Düsseldorf City Nord
Soleine
Standardrum
Bodde på okt. 2023
Par
1 recension
2.5/5
Publicerades 6 nov. 2023
We have enjoyed our stay, however few things that really let us down. The towels are really old and in need of changing for a 4 star hotel. We requested the room to be cleaned the room after booking for a second night which didn’t happen, and we also left card on the door handle and nothing was done about it. To our surprise when we arrived at the hotel late at night we found out the room hadn’t been cleaned. I called the reception, I also went to the reception and there were no one to provide us with clean towels or and therefore we couldn’t have a shower. The heating wasn’t working properly or not providing enough heat to the room and it felt cold. The breakfast could do with having bigger toaster which I have seen in most hotels I stayed in to accommodate any size of bread offered, not just flat bread toaster. Thank you.
Översätt
Svar från boendet: Dear Soleine,Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for your time.Best regards,Isabel Mari MattielloRooms Division ManagerNH Düsseldorf City Nord
Gästanvändare
Standardrum
Bodde på mars 2023
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 23 apr. 2023
staff were super nice, enjoyed my short stay here! wish i had more time for Düsseldorf
Översätt
Svar från boendet: Dear guest,thank you for the great review and we hope to welcome you back to our hotel NH Düsseldorf City Nord soon.best regards,Isabel Mari MattielloRooms Division Manager NH Düsseldorf City Nord
Mohamed Sadok
Standardrum
Bodde på nov. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 30 dec. 2024
Top!!
Översätt
Svar från boendet: Dear Mohamed,thank you for your review and we look forward to welcoming you again soon in our NH Düsseldorf City Nord Hotel.Best regardsIsabel Mari MattielloRooms Division ManagerNH Düsseldorf City Nord
Klaus Dieter
Standardrum
Bodde på juli 2022
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 31 aug. 2022
Good Hotel for a short stay. Helpful staff . Comfortable beds.
Svar från boendet: Dear Jiami Camille, Thank you for the trust given to our hotel while choosing us for your stay at NH Düsseldorf City Nord. We regret we did not cover your expectations and would like to thank you for your comments regarding the areas we should improve on. I truly apologize for the inconveniences that you experienced during your stay and regret that your stay did not meet with your expectations. Isabel Mari Mattiello Rooms Division Manager NH Düsseldorf City Nord
Svar från boendet: Dear guest,thank you for the great review and we hope to welcome you back to our hotel NH Düsseldorf City Nord soon.best regards,Isabel Mari MattielloRooms Division Manager NH Düsseldorf City Nord
Shiyeyu
Standardrum
Bodde på okt. 2024
Par
5 recension
4.5/5
Utmärkt
Publicerades 23 jan. 2025
還可以 略微有點偏 其他都還行吧
Översätt
Svar från boendet: Dear Shiyeyu,thank you very much for your review. we appreciate your honest feedback.and look forward to welcoming you soon at our NH Düsseldorf City Nord.Best regardsIsabel Mari MattielloRooms Division ManagerNH Düsseldorf City Nord
Svar från boendet: Dear Aladanshendan,thank you for the great review and we hope to welcome you back to our hotel NH Düsseldorf City Nord soon.best regards,Isabel Mari MattielloRooms Division Manager NH Düsseldorf City Nord
Gästanvändare
Standardrum
Bodde på maj 2024
Affärsresenärer
1 recension
4.7/5
Otroligt
Publicerades 8 juni 2024
Gut für eine Dienstreise
Översätt
Svar från boendet: Lieber Gast, vielen Dank für Ihren Aufenthalt in unserem NH Düsseldorf City Nord und Ihr tolles Feedback. Schön, dass es Ihnen bei uns gefallen hat. Besuchen Sie uns doch gerne wieder. Liebe GrüßeIsabel Mari MattielloRooms Division ManagerNH Düsseldorf City Nord
Gästanvändare
Standardrum
Bodde på juli 2024
Ensamresenärer
10 recension
5.0/5
Enastående
Publicerades 27 aug. 2024
服務態度非常好,環境也比預期高了很多
Översätt
Svar från boendet: Dear guest,thank you for your review and we look forward to welcoming you again soon in our NH Düsseldorf City Nord Hotel.Best regardsIsabel Mari MattielloRooms Division ManagerNH Düsseldorf City Nord
Gästanvändare
Standardrum
Bodde på jan. 2024
Affärsresenärer
4 recension
5.0/5
Enastående
Publicerades 27 feb. 2024
設施:完善
衞生:乾淨
服務:很好
環境:可以
Översätt
Svar från boendet: Dear Guest ,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Isabel Mari Mattiello Rooms Division Manager NH Düsseldorf City Nord