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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.2
Service4.3
Renlighet4.3
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Vänlig personal i receptionen(6)
Negativa recensioner(10)
Tanja
Standarddubbelrum
Bodde på nov. 2024
Par
1 recension
4.2/5
Mycket bra
Publicerades 30 dec. 2024
Good hygiene that was up to standards. There was a working airconditioning and a good blowdryer. The location was okay since it’s close to the places we wanted to visit, but if you want to go to Little Tokyo or Altstadt you have to pass the train station, which feels shady and unsafe at night. I also missed toothpaste and slippers in the room. Overall I had a nice experience!
Översätt
Enzo1996
Standarddubbelrum
Bodde på nov. 2024
Res med vänner
1 recension
4.2/5
Mycket bra
Publicerades 11 dec. 2024
The facilities and infrastructure are new and nice. Except that we asked for room cleaning service from the reception, but the room was not cleaned when we were back, and no good reason for that.
Also there was a bug, maybe cockroach, in the bathroom. Not very pleasant to see it.
But in general it was nice, the reception staff was very nice.
Översätt
Svar från boendet: Dear Enzo1996,It's nice to hear that you found the facilities and infrastructure new and nice, and that the staff at reception were very nice. However, it is disappointing that your room was not cleaned despite your request, and a bug in the bathroom is certainly unpleasant. These issues can really detract from the overall experience. We had the bathroom checked by a professional pest control company and it was not a cockroach but a common bug which was removed.With best regards OliverDeputy Manager
Gästanvändare
Standarddubbelrum
Bodde på nov. 2024
Ensamresenärer
5 recension
5.0/5
Enastående
Publicerades 27 dec. 2024
Nice experience, very friendly staff. The flight was smooth and good service.
Översätt
Gästanvändare
Standarddubbelrum
Bodde på okt. 2024
Res med vänner
6 recension
1.0/5
Publicerades 19 nov. 2024
Dirty and old hotel! **** from the reception desk is brutal and stupide :)
Översätt
Svar från boendet: Dear Guest,Thank you for your review, but we cannot understand or tolerate you insulting an employee.Best regards, OliverDeputy Manager
Gästanvändare
Standarddubbelrum
Bodde på jan. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 12 feb. 2024
We pleased the time we wasted on here, we arrived a few hours earlier but gentleman in the reception had looked for us for a room and made our check in earlier. Was a great experience to stay on here also, the location of hotel is great 10/10
Översätt
Svar från boendet: Dear Guest,thanks for staying with us at the NH Düsseldorf-City.It is a pleasure for us to read your great comment.We are all really happy to made your stay at Düsseldorf a memorable one.I hope we will see you again.Best regards. OliverDeputy Manager
Arzanish
Standarddubbelrum
Bodde på jan. 2024
Affärsresenärer
11 recension
4.2/5
Mycket bra
Publicerades 14 feb. 2024
Hotel lobby is good but the rooms and washroom needs renovation, light is dull in room
Översätt
Svar från boendet: Dear Arzanish,thank you very much for your review after staying with us!We hope we will see you again. Kind regards, OliverDeputy Manager
TJ
Standarddubbelrum
Bodde på mars 2023
Affärsresenärer
16 recension
3.5/5
Publicerades 10 apr. 2023
The heating was on in the room full blast when I entered — not very eco-friendly, and hard to cool down the room using the confusing room temperature controller.
Furnishings felt a bit worn and out of date. For some reason, they put a second desk in the room, positioned at an awkward angle to the bed in front of the window, taking up floor space.
Nothing of any interest in the surrounding area — if I didn’t have business in the area, I wouldn’t stay here.
A high point was the breakfast buffet, which was very extensive, with many choices.
Översätt
Svar från boendet: Dear TJ,thank you for your stay at the NH Düsseldorf City and furthermore for your comment about our service. We regret that you were not satisfied during your stay. Your remarks we have already shared with our team. Thank you to give us the chance to improve day by day. Looking forward to welcome you back at the NH Hotel Group. Kind regards OliverDeputy Manager
Gästanvändare
Standardenkelrum
Bodde på juli 2023
Ensamresenärer
4 recension
4.5/5
Utmärkt
Publicerades 2 sep. 2023
The hotel was pretty modern and architectural. It was definitely a great experience and a great place to choose to stay for vacation.
Översätt
Svar från boendet: Dear Guest,thank you very much for your positive review after staying with us!Great to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards, OliverDeputy Manager
Mary Verona
Standarddubbelrum
Bodde på apr. 2024
Par
4 recension
4.0/5
Mycket bra
Publicerades 25 maj 2024
Nice hotel... Nearby station also
Översätt
Svar från boendet: Dear Mary Verona,thank you very much for your positive review after staying with us!Good to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards, OliverDeputy Manager
Saket Khandelwal
Standarddubbelrum
Bodde på okt. 2023
Affärsresenärer
11 recension
5.0/5
Enastående
Publicerades 13 dec. 2023
Good hotel next to metro easy and convenient to travel in the city
Översätt
Svar från boendet: Dear Saket,thank you very much for your positive review after staying with us!Good to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards, OliverDeputy Manager
Sun_shine___17
Standarddubbelrum
Bodde på okt. 2022
Par
83 recension
4.0/5
Mycket bra
Publicerades 10 dec. 2022
Big hotel not far from train station, 10 minutes walk, good location in general, metro station right next to hotel. Great and very helpful staff.
Rooms are old and not very clean, but very big size and beds are comfortable.
Gym is tiny and doesn’t have many variables of machines. Food in restaurant is amazing! And very reasonable prices. I would recommend it for short stay
Översätt
Svar från boendet: Dear Sunshine,thank you very much for your positive review after staying with us!We hope we will see you again. Kind regards, Oliver Deputy Manager
Gästanvändare
Standarddubbelrum
Bodde på feb. 2023
Affärsresenärer
1 recension
4.0/5
Mycket bra
Publicerades 13 mars 2023
Nice, clean modern hotel, just one metro station from Düsseldorf Central Station. All facilities of a modern business hotel, nice bar. Rooms are not too big, all very clean and with minibar. Even in the upper floors it is possible to open windows to get some air.
AC is working fine on the other hand.
Översätt
Svar från boendet: Dear Guest,thank you very much for your positive review after staying with us!Great to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards, Oliver Deputy Manager
KiwiMark
Standarddubbelrum
Bodde på jan. 2023
Affärsresenärer
7 recension
3.5/5
Publicerades 2 mars 2023
Hotel is modern, location is ok. Breakfast was great. Staff not overly proactive in helping solve problems
Översätt
Svar från boendet: Dear KiwiMark,thank you very much for your review after staying with us!We hope we will see you again. Kind regards, OliverDeputy Manager
Gästanvändare
Standarddubbelrum
Bodde på juni 2022
Familj
5 recension
4.5/5
Utmärkt
Publicerades 6 aug. 2022
clean and very central located hotel. only 1 metro station from main station, hotel located right next to metro station. hotel offer me a family room with baby bed and kitchen.
Översätt
Svar från boendet: Dear Guest,thank you very much for your positive review after staying with us!Great to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards OliverDeputy Manager
Pavan
Standarddubbelrum
Bodde på apr. 2023
Par
5 recension
4.2/5
Mycket bra
Publicerades 21 maj 2023
It was nice overall, but the room service was not provided daily.
Översätt
Svar från boendet: Dear Pavan, thank you very much for your positive review after staying with us!Great to hear that you enjoyed your stay with us. Best regards, OliverDeputy Manager