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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.4
Renlighet4.4
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Alla recensioner(111)
Positiva recensioner(10)
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Negativa recensioner(1)
EMIR
Bodde på apr. 2024
Ensamresenärer
16 recension
5.0/5
Enastående
Publicerades 16 maj 2024
Excellent location
Big room
Nice and cosy
Remarkable breakfast
Översätt
Kenneth Camilleri
Bodde på dec. 2023
Affärsresenärer
3 recension
3.2/5
Publicerades 25 jan. 2024
location is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.
Översätt
Feras Salibi
Bodde på juni 2022
Par
19 recension
2.0/5
Publicerades 16 juli 2022
Tired old hotel , cold check in and there was no blind in our room curtain
They moved us to another room but there was no water or basic amenities, even the telephone is out of order
I didn’t see any value with the money we have paid even breakfast was an average
I would return back even for free
Översätt
Aintommar
Deluxe-dubbelrum
Bodde på nov. 2024
Familj
32 recension
5.0/5
Enastående
Publicerades 22 dec. 2024
Accueil très chaleureux personnel très sympathique chambre agréable restaurant cuisine française excellente petite déjeuner varié et produits frais très bon aussi
Hervorragendes Hotel mit individueller Note.
Perfekt zentral gelegen. /
Översätt
Gästanvändare
Lägenhet Executive
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 15 dec. 2024
netter service. offen und freundlich. parken für 25€.
Översätt
Gästanvändare
Bodde på nov. 2023
Par
1 recension
4.0/5
Mycket bra
Publicerades 8 dec. 2023
Hotel is centraal gelegen, auto parkeerservice prima en zeker niet duur. Service aan de balie was minder, medewerker was erg ongeïnteresseerd en vertelde dat wij inclusief ontbijt hadden, wat helemaal niet het geval was.
De kamer was prima, alleen veel spiegels. De douche sloot niet goed, zodat we bijna alle handdoeken op de grond moesten leggen. En er was te weinig licht op de badkamer.
We hebben niet gegeten in het hotel, dus daar kunnen we niets over zeggen.