Amaroossa Royal Bogor

Amaroossa Royal Bogor recensioner

Amaroossa Royal Bogor

Bogor Tengah, Jl. Otto Iskandardinata No.84, RT.04/RW.02, Baranangsiang, Kec. Bogor Tim, Baranangsiang, East Bogor, Bogor City, West Java, 16141, IndonesiaVisa hotellinformation
Amaroossa Royal Bogor
Amaroossa Royal BogorAmaroossa Royal BogorAmaroossa Royal Bogor
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1 natt

Gästrecensioner

4/5
Mycket bra
58 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter3.8
Service4.2
Renlighet3.7
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Alla recensioner(58)
Positiva recensioner(53)
Recensioner med foton/video(11)
Vänlig personal(8)
Praktiskt läge(7)
Utmärkt vistelse!(6)
Ligger i centrum(6)
Negativa recensioner(5)
Irene Enawati
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Familj
5 recension
3.2/5
Publicerades 30 dec. 2024
Once booking Already requested side by side But actual separate quite far. At receptionist requested but no available. The hotel’s pictures in trip.com was the old one, actual quite different. One of room no refrigerator. The towel and door mate for 4rooms that we booked has not ready till 5pm (we requested for many times). Swimming pool also small and crowded. But the location if hotel is good. The Car parking is quite small But they offer free Valey parking
Översätt
Svar från boendet: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!"Thank you for sharing your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay, from the room arrangement to the delayed provision of towels and door mats. We understand how important these aspects are to ensure a comfortable visit. Your comments about the refrigerator and the swimming pool have been noted, and we will address these areas to improve our services.On a positive note, we're glad you found the hotel's location convenient and appreciated the free valet parking service. Your feedback is invaluable to us, and we hope for the opportunity to provide you with a much better experience in the future."Regards,Ecommerce
Anonym användare
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Par
7 recension
3.5/5
Publicerades 23 feb. 2025
When came to the room, there's no towels and floor mat provided, so you have to ask for it. The building seems to be old. Taste for the food was so-so. The most problem was about the floor drain. It couldn't absorb quickly, then the water floods everywhere.
Översätt
Svar från boendet: Dear Guest, Warmest greetings from Amaroossa Royal Bogor! When came to the room, there's no towels and floor mat provided, so you have to ask for it. The building seems to be old. Taste for the food was so-so. The most problem was about the floor drain. It couldn't absorb quickly, then the water floods everywhereRegards, Ecommerce
Yogi Rampuria
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Affärsresenärer
7 recension
2.7/5
Publicerades 8 nov. 2024
Hotel is run down. The door has so many stuff marks. The carpet was not vacuumed. Sheets seem unclean. Towels were off white. No soap trays. So many nail holes on wall.
Översätt
Svar från boendet: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for your feedback. We apologize that your stay did not meet expectations and for the issues you encountered with room cleanliness and maintenance. Your comments regarding the condition of the door, carpet, linens, and overall room upkeep are very concerning, and we will address these with our housekeeping and maintenance teams immediately to ensure improvements are made. Your feedback is invaluable as we work to enhance our guests' experience, and we hope to have the opportunity to provide a better stay in the future.Regards,Ecommerce
Ai Nah
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Affärsresenärer
2 recension
2.0/5
Publicerades 7 nov. 2024
Very old hotel and run down. Cleanliness is bad. Yellowish pillow case and dirty carpet . Wouldn’t recommend unless you have no choice .
Översätt
Svar från boendet: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for your feedback. We apologize for the disappointment you experienced with the cleanliness and condition of the hotel. Your comments about the pillowcase and carpet are very concerning, and we will address these issues with our housekeeping team to ensure improvements are made. We strive to offer a comfortable and pleasant stay for all our guests, and we regret that we fell short during your visit. We appreciate your honest feedback as it helps us to improve, and we hope to have the opportunity to provide you with a better experience in the future.Regards,Ecommerce
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på sep. 2024
Ensamresenärer
1 recension
1.5/5
Publicerades 1 nov. 2024
I want to write an honest and serious review. This Amaroossa Royal Bogor hotel is terrible and in a poor state. It does not deserve its current rating. I want to complain that the money I spent was totally not worth it, I felt cheated. The room is very old, it smells dusty and unhygienic. The water tap was loose and broken. The towel is dirty, stained and old. The shower tap is also old and not properly fixed. The room was not properly cleaned, I can still see someone's hair on the chair in the room. All I did was just to lie on the bed, could not sleep well. I rested as much as I could and checked out at 6.00am next day. Terrible experience.
Översätt
Svar från boendet: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!"Thank you for taking the time to provide us with your honest feedback. We sincerely apologize for the disappointing experience you had during your stay, especially regarding the condition and cleanliness of the room. This is certainly not the standard we strive to uphold, and we understand how frustrating this must have been. Your comments about the room’s maintenance and cleanliness, as well as the quality of amenities, have been shared with our housekeeping and maintenance teams for immediate attention. We deeply regret that your stay did not meet expectations and would welcome the opportunity to make this right. If you’d like to discuss this further, please don’t hesitate to reach out directly. Thank you again for your valuable feedback."Regards,Ecommerce
Anonym användare
Deluxe-tvåbäddsrum
Bodde på sep. 2024
Familj
3 recension
4.5/5
Utmärkt
Publicerades 25 okt. 2024
Location super good. Breakfast was good. Eventhough the parking area’s small, but there’s vallet service and staffs will help you. Recommended
Översätt
Svar från boendet: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for your positive feedback! We’re glad to hear that you enjoyed our location and breakfast. We understand that parking can be a bit tight, and we’re happy our valet service and staff were able to assist. We hope to welcome you back to Amarossa again soon!Regards,Ecommerce
imam dadang
Exekutivt rum med 1 dubbelsäng
Bodde på okt. 2024
Affärsresenärer
1 recension
3.5/5
Publicerades 3 dec. 2024
Looks good but please more clean for Handuk, hambal / karpet n smell
Översätt
Svar från boendet: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for your feedback! We’re glad you found the hotel appealing. We apologize for any shortcomings regarding the cleanliness of the towels, carpets, and overall smell. Your comments are valuable, and we will address these issues promptly to ensure a better experience for your next stay. Looking forward to welcoming you back!Regards,Ecommerce
Rara003
Deluxe-tvåbäddsrum
Bodde på juni 2024
Par
9 recension
5.0/5
Enastående
Publicerades 18 aug. 2024
They did nice things for my husband birthday and it's quite amazing The room always clean even little bit old but it's beautiful and very classic
Översätt
Svar från boendet: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed the special arrangements for your husband’s birthday. It’s great to know you appreciated the classic charm of our rooms and found them clean and comfortable. We hope to have the pleasure of welcoming you back to Amarossa in the future!Regards,Ecommerce
etty erstina
Deluxe-tvåbäddsrum
Bodde på maj 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 1 juli 2024
all staff so friendly and helpfull, but interior condition need improve and many small things need repair (i just think maybe this because the operational hotel totally closed when covid pandemic), but for now hotel operational need to improve for better future. thx
Översätt
Svar från boendet: Dear Guest,Salam hangat dari Amaroossa Royal Bogor!Terima kasih atas masukan Anda! Kami sangat senang mendengar bahwa Anda merasa staf kami ramah dan membantu. Kami juga menghargai saran Anda mengenai kondisi interior dan perbaikan yang diperlukan. Saat ini, kami terus berupaya meningkatkan fasilitas dan operasional hotel agar dapat memberikan pengalaman yang lebih baik di masa depan. Kami berharap dapat menyambut Anda kembali dengan suasana yang lebih nyaman! Salam.Ecommerce.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på apr. 2024
Affärsresenärer
1 recension
4.5/5
Utmärkt
Publicerades 29 maj 2024
Extremely accomodating to all my requests and good services with a big smiles that comes from their heart. 😊
Översätt
Svar från boendet: Dear Guest, Salam hangat dari Amaroossa Royal Bogor! Terima kasih atas ulasan hangat Anda! Kami senang dapat mengakomodasi setiap kebutuhan Anda dan memberikan pelayanan terbaik dengan sepenuh hati. Kami berharap dapat menyambut Anda kembali untuk pengalaman menginap yang tak terlupakan! Salam. Ecommerce.
Nirwa
Exekutivt rum med 1 dubbelsäng
Bodde på mars 2024
Familj
12 recension
3.0/5
Publicerades 6 apr. 2024
We stayed at 616, the smell of cigarettes made us sick, especially I was staying with my child
Översätt
Anonym användare
Exekutivt rum med 1 dubbelsäng
Bodde på feb. 2024
Familj
14 recension
4.7/5
Otroligt
Publicerades 20 maj 2024
it’s just good for me, nothing special and even I stayed in executive room, didn’t mean i get a good room haha
Översätt
Svar från boendet: Dear Guest, Salam hangat dari Amaroossa Royal Bogor! Terima kasih atas ulasan Anda! Kami menyesal mengetahui bahwa pengalaman menginap Anda tidak sepenuhnya sesuai harapan. Masukan Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan dan fasilitas. Kami berharap dapat memberikan pengalaman yang lebih baik di kunjungan Anda berikutnya! Salam. Ecommerce.
NIK NAZLI
Exekutivt rum med 1 dubbelsäng
Bodde på okt. 2024
Par
5 recension
2.0/5
Publicerades 18 nov. 2024
This hotel should upgrade immediately
Översätt
Svar från boendet: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for sharing your feedback with us. We sincerely value your input as it helps us improve our services and facilities.We apologize if any aspect of your stay did not meet your expectations. Please know that we continuously strive to enhance our property and guest experience. Your comment has been noted, and we will review it with our team to identify areas for improvement.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience. Should you have specific suggestions or concerns, please feel free to reach out to us directly.Regards,Ecommerce
Ferranina
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Familj
25 recension
4.0/5
Mycket bra
Publicerades 11 dec. 2024
The hotel need to renovation 🙏
Översätt
Svar från boendet: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for sharing your feedback. We appreciate your input regarding the need for renovation and understand how important this is to ensure our guests' comfort.Please know that we are continuously evaluating our facilities and will take your comment into consideration as we plan future improvements.We hope to have the opportunity to welcome you back in the future for a better experienceRegards,Ecommerce
YoungAndrew
Exekutivt rum med 1 dubbelsäng
Bodde på mars 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 22 apr. 2023
Nice hotel and near to mall and kebun raya bogor, the location is near toll
Översätt
Svar från boendet: Dear Guest,Salam hangat dari Amaroossa Royal Bogor!Terima kasih atas ulasan Anda! Kami senang mengetahui bahwa Anda menyukai lokasi hotel kami yang strategis. Semoga kami dapat kembali menyambut Anda untuk pengalaman menginap yang nyaman dan menyenangkan. Sampai jumpa lagi! Salam.Ecommerce.