Gästanvändare
5 september 2023
The cottage was great...lots of bottled water provided, BBQ grill.. the rafting trip was the issue....our raft's battery died moments before the arrival of the tidal bore....another raft guide drove by and tried to start it without success.....thus, we drifted for miles in the tidal churn without power, oars and only some occasional input from the raft guide....she contacted the office to be told that there was NO back up raft and the only other one sitting around the property was deflated, full of rain water and a broken transom. When we drifted by the landing, another employee stood 100 feet away on shore waving to us as we coasted on by (he was holding a rope, but the distance was too great for a toss!)...when the other rafts returned from their experience, some time later, one of them arrived empty to take the passengers back....while en route another rescue raft stopped next to us, and asked if WE had any rope!!! I mean, really....they sent a rescue raft without a rope? While we finally got back home safely, I never detected any sense of urgency from our guide nor the 'home office.' On their website you read 'we committed to your safety"....personally, after this experience, and having found out there are new owners since around April, that slogan should read 'committment to profits.' Competing raft companies down the river a bit send along a spare raft + driver, as who would not, running such a business. Not this one. No back up plans, no back up rafts, no rope, no 2 way radios....and no concern. Imagine drifting along carried by the incoming tide ...from the Bay of Fundy!!!!! Whirling waters, criss crossing waves slopping our raft constantly, but no one seemed to care.
Översätt