Holiday Inn Express Jakarta Matraman recensioner

Amazing front desk, super helpful and polite staff. Good room for short stay. Convenient location 5min ride to Manggarai train station where you can get Airport rail to airport. The only downside was very flat pillows which were uncomfortable.

Had an amazing experience at Holiday Matraman Inn! The highlight was definitely the restaurant. The food was delicious, with a great variety of dishes to choose from. Amanda provided exceptional service—friendly, attentive, and made us feel so welcomed.

Friends were telling me that location was an issue but I didn’t find it a hassle cos I could just hop on Grab to go anywhere. When I arrived I was greeted by the guard and the front desk personnel. Unfortunately I didn’t remember their names but they were the nicest people I’ve ever met in Jakarta. Hotel room was great although there were issues with the AC, the night duty personnel was quick to resolve the issue by giving me another room. I didn’t even have to go to the lobby to get this arranged. The staff came up and gave me a card to another room. Breakfast was a little disappointing as they didn’t refill the food in a timely manner but I wasn’t too worried cos I could just order food from somewhere else. I did feedback to them about the breakfast and the duty manager was quick to compensate me with a later check out on my next visit. I didn’t expect this but it was good to know that they care for their guests. Overall, the hotel did a great job. It was beyond my expectation. I would come back to this place again!

For next trip will stay again. Room is nice and surrounding has many resto and food.

Decent room in terms of cleanliness and size it's suitable for business travelers. Great service from the staff starting from security to receptionists to housekeepers. I really had a great time staying at Holiday Inn Express Matraman. The only downside on the other hand was the breakfast. The food was not delicious. Staff working at the restaurant were nice however the food was disappointing in my opinion.

Cozy & comfortable room. Toilet was clean. Food were good. Location also not far from tourist spot. Overall 5/5.

Booked this hotel so that it is near Halim Whoosh station; bed is comfortable but pillows are too soft; provided bedroom slipper and Dove body wash & shampoo; free breakfast comes with room but variety is very limited; overall experience and cost are acceptable for 1 night stay

The room is clean and nice, comfortable bed and pillow. Check-in and check-out were very smooth. Staff was very friendly and helpful

It was nice because the air was really good and it wasn't too far from the city.

Good hotel, I stayed there many times, good location, surrounding with food areas

everything is Excellent... just not really amuse with the breakfast menu. but i think it just my appetite

Check in the hotel quite fast. The staff checked me in around 1pm..Good service!! I enjoyed the stay and breakfast. Will return again in future…

Really loved the staff! Kind and friendly. Facilities were okay as well. Will definitely book again

The food is good, the service is great