Premier Inn Market Harborough

Chose for the location/price for visiting family nearby. Was very pleasantly surprised by the value for money and service. Room was clean, comfortable and in line with other Premier Inns. Bed was comfortable and bathroom clean and functional. Plenty of parking on site. We did find it hard to get out of the car park in the evening as the queue for McDonalds drove thru was blocking the exit! However there were plenty of spaces and it was peaceful overnight. Breakfast was good for the money with cooked options to order rather than buffet style and the quality good. My only criticism being the machine coffee was not the best. An option for fresh filter coffee would be a great addition. What stood out for us was the staff. Everyone we encountered was friendly, welcoming and helpful. The lady on reception when we arrived was very helpful and warm, the breakfast team were really helpful and the cleaning staff all asked how our stay was as we left in the morning.

The hotel is several miles outside Market Harborough on a service park, with a McDonalds, petrol station and a petrol station Simply Foods. There is a restaurant attached, the Langton Inn, which is a pub restaurant. The room was as expected, good mattress and ensuite bath with shower over. There is a kettle, with tea and coffee. There were extra pillows, which we made use of and unmade single bed, which we could have done without. There were no glasses or hand towels but these were provided on request. The wifi is poor, needless to say there is an option to purchase better wifi, which we did not make use of. The biggest problem we had was the noise. Just walking down the corridor can be heard in the room, we were woken on both nights by guests returning at around 2 am and chatting loudly. On the second night two guests had a full on argument outside our door, which we chose not to deal with at the time for our on safety. However, we mentioned it on checking out and got a rather hollow apology. It is unlikely that we will choose to stay here again and will look at alternatives for our next visit.

It was exactly what I needed. A special treat away from all the responsibilities of being at home and pure relaxation and quality time spent with my son. We had a great time, staff were lovely. Food was great and the room was peaceful - beds so comfy!

Grumpy, very unfriendly receptionist, as if our arrival was a burden to her existence. No eye contact, or smile. Our room was spotless and comfortable, but had the noisiest WC fan in my lifetime's experience, meaning my partner was disturbed during the night. The TV didn't work ("problem with remote" we were told) so we couldn't turn it off, or on again when we returned later having complained. We were promised a working remote but that didn't materialise.

Arrived at 17:00 and queued for 30 minutes to get a room key as the card encoder had gone down. As you have to be out by 12:00 I'm surprised no-one had prepared the key cards prior to arrival. You need a vehicle to stay here. Biggest disappointment was getting back to the Inn on a Saturday, for a nightcap, only to find that the bar shut at 22:00.

Very Happy with the experience in staying in this hotel, staff so friendly, extra pillows for home comforts. We ate in the nearby restaurant adjoining to the hotel, it was a Table Table restaurant, very good food, the staff was friendly and very helpful, especially with my youngest daughter where she has a seed and nut allergy, so she was given super attention. We stay and eat here again. High recommend