Mercure Karawang

Mercure Karawang recensioner

Mercure Karawang

Jl. Galuh Mas Raya, Sukaharja, Telukjambe Timur, Sukaharja, East Telukjambe, Karawang, West Java, 41361, IndonesiaVisa hotellinformation
Mercure Karawang
Mercure KarawangMercure KarawangMercure Karawang
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Gästrecensioner

4.2/5
Mycket bra
127 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.0
Service4.2
Renlighet4.0
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Alla recensioner(127)
Positiva recensioner(126)
Recensioner med foton/video(37)
Utmärkt service(23)
Utmärkt vistelse!(13)
Nära shoppingområde(12)
Utsökt frukost(10)
Praktiskt för shopping(9)
Negativa recensioner(1)
Ben Asfahany
Superior-tvåbäddsrum
Bodde på dec. 2024
Familj
73 recension
3.2/5
Publicerades 8 feb. 2025
Nice location but not good breakfast
Översätt
Anonym användare
Superior-rum i kingsize
Bodde på dec. 2024
Affärsresenärer
142 recension
3.2/5
Publicerades 24 jan. 2025
Great hotel.. Location is good nearby shopping mall with just around 10 minutes walking distance. Room space is just nice for 2 adults. This hotel had smoking room option and suitable for smokers. Will come back again ya. Bye.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your experience at Mercure Karawang. We regret that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused.At Mercure, we are committed to providing exceptional service to all our guests, and your feedback is invaluable to us. We have taken immediate action to address the issues you raised and prevent their recurrence in the future.We appreciate your valuable insights and hope to have the opportunity to serve you better in the near future.Best regards,M Revy GUNADIFront Office Manager
Karun Sitthiampornphan
Superior-rum i kingsize
Bodde på nov. 2024
Affärsresenärer
11 recension
3.7/5
Publicerades 31 dec. 2024
I will not stay in this hotel if I have a chance to visit Karawan in upcoming trips. Got some mosquitos in Japanese restaurant and in my room. The bar service is nice. They offer us free three pots of hot teas while we were making an internal meeting. The food served in the morning was too local. No real coffee. Eating places and food serving place are too far away.
Översätt
Svar från boendet: Dear Mr/Mrs. Karun Sitthiampornphan,Thank you for taking the time to share your experience at Mercure Karawang. We regret that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused.At Mercure, we are committed to providing exceptional service to all our guests, and your feedback is invaluable to us. We have taken immediate action to address the issues you raised and prevent their recurrence in the future.We appreciate your valuable insights and hope to have the opportunity to serve you better in the near future.Best regards,M Revy GUNADIFront Office Manager
meianlu
Superior-rum i kingsize
Bodde på maj 2024
Familj
4 recension
4.7/5
Otroligt
Publicerades 17 juni 2024
Booked one night stay since we were so exhausted back from Bandung. Checked in at 8.30 p.m. and the room was ready. I got 2nd floor bedroom it I was concerned that the low floor will be noisy. The receptionist assured me that it will not be noisy at night since the room will be facing the opposite of the road. 15 mins inside the room we heard a very loud music from the floor below, turns out there was party at the 1st floor. I complained and luckily they moved me to 6th floor. They even give me a complimentary chocolate. Overall the service is good, and the room is clean. Cleanliness and service is the most important thing. Unfotunately the onsen is under maintanance for 1 month, so you should check first before book the hotel.
Översätt
Svar från boendet: Dear Mr/Ms Meianlu,Thank you for taking the time to share your experience at Mercure Karawang. We regret that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused.At Mercure, we are committed to providing exceptional service to all our guests, and your feedback is invaluable to us. We have taken immediate action to address the issues you raised and prevent their recurrence in the future.We appreciate your valuable insights and hope to have the opportunity to serve you better in the near future.Best regards,M Revy GUNADIAssistant Front Office Manager
Anonym användare
Superior-rum i kingsize
Bodde på aug. 2024
Affärsresenärer
2 recension
4.0/5
Mycket bra
Publicerades 27 sep. 2024
Good location and service
Översätt
Svar från boendet: Dear Valued Guest,We greatly appreciate your feedback on your recent visit to Mercure Karawang. It is always a pleasure to receive positive comments, and we will be sure to share them with our team. Your feedback serves as a valuable source of motivation for us as we continually strive to enhance the quality of our services.Thank you once again for taking the time to share your experience with us. We look forward to welcoming you back for another satisfying stay in the near future.Best regards,M Revy GUNADIFront Office Manager
BOSS Dal
Superior-rum i kingsize
Bodde på okt. 2024
Ensamresenärer
16 recension
3.5/5
Publicerades 25 nov. 2024
Hotel gave very noisy room which is already staff knowing this room is noisy room due to air circulation ducts. Finally I have to change room again.
Översätt
Svar från boendet: Dear Mr. BOSS Dal,Thank you for taking the time to share your experience at Mercure Karawang. We regret that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused.At Mercure, we are committed to providing exceptional service to all our guests, and your feedback is invaluable to us. We have taken immediate action to address the issues you raised and prevent their recurrence in the future.We appreciate your valuable insights and hope to have the opportunity to serve you better in the near future.Best regards,M Revy GUNADIFront Office Manager
Gästanvändare
Superior-rum i kingsize
Bodde på aug. 2024
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 4 dec. 2024
Always a good stay in Mercure Karawang, to visit the nearby outlet mall, The Grand Outlet. Eateries nearby makes this a very convenient hotel.
Översätt
Svar från boendet: Dear Valued Guest,We greatly appreciate your feedback on your recent visit to Mercure Karawang. It is always a pleasure to receive positive comments, and we will be sure to share them with our team. Your feedback serves as a valuable source of motivation for us as we continually strive to enhance the quality of our services.Thank you once again for taking the time to share your experience with us. We look forward to welcoming you back for another satisfying stay in the near future.Best regards,M Revy GUNADIFront Office Manager
Anonym användare
Superior-tvåbäddsrum
Bodde på nov. 2023
Familj
3 recension
4.7/5
Otroligt
Publicerades 3 jan. 2024
Positive : Good location, near 3 malls Negative : No elevator from/to the basement. The floor under bed needs to be cleaned on regular basis.
Översätt
Svar från boendet: Dear Mr 高级双床房,We are very grateful for your comments regarding your visit to Mercure Karawang. It is very pleasing for us to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,M Revy GUNADIAssistant Front Office Manager
Tahirah Binte
Superior-rum i kingsize
Bodde på dec. 2023
Ensamresenärer
9 recension
3.7/5
Publicerades 28 jan. 2024
It’s an old Hotel that needs to change room linens. Towels were smelly and stained
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking your time to tell us about your experience at Mercure Karawang. We regret that you experienced something that did not meet your expectations, please allow us to express our sincerest apologies.At Mercure, we strive to provide better service to every guest, therefore your feedback is very important to us. We assure you that we have taken action to address and prevent future recurrence of the issue.We thank you for sharing your experiences with us and we hope that you will give us the opportunity to serve you better in the near future.Best regards,M Revy GUNADIAssistant Front Office Manager
Duong To
Superior-rum i kingsize
Bodde på apr. 2023
Familj
24 recension
4.5/5
Utmärkt
Publicerades 10 maj 2023
Great service and friendly staffs however was disappointed with the fact the spa only open from 7pm to 10pm for men plus the staffs in the spa was a little rude and not helpful at all.
Översätt
ルディ
Superior-rum i kingsize
Bodde på jan. 2025
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 2 mars 2025
Delicious food
Översätt
Svar från boendet: Dear Valued Guest,We greatly appreciate your feedback on your recent visit to Mercure Karawang. It is always a pleasure to receive positive comments, and we will be sure to share them with our team. Your feedback serves as a valuable source of motivation for us as we continually strive to enhance the quality of our services.Thank you once again for taking the time to share your experience with us. We look forward to welcoming you back for another satisfying stay in the near future.Best regards,M Revy GUNADIFront Office Manager
Hayati Binte
Superior-rum i kingsize
Bodde på jan. 2023
Ensamresenärer
44 recension
5.0/5
Enastående
Publicerades 25 feb. 2023
Been staying in Mercure Hotel many times. I like to stay this hotel walk 5minit to Karawang Mall, And 15 minit To Johar Market. Breakfast food Very Nice , for Dinner fish and Chip very tasty I love.
Översätt
Wahyu sn Jatsmold bengkel1
Superior-rum i kingsize
Bodde på maj 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 12 juni 2024
Best place to stay in karawang
Översätt
Svar från boendet: Yang terhormat Bapak Wahyu sn Jatsmold,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Karawang. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staff kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,M Revy GUNADIAssistant Front Office Manager
Gästanvändare
Superior-rum i kingsize
Bodde på nov. 2022
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 4 jan. 2023
Nice hotel to stay, city view is good, mountain view is better. gym+sauna+Ofuro sauna was a good combination for stress release .
Översätt
Loo
Superior-tvåbäddsrum
Bodde på nov. 2023
Affärsresenärer
2 recension
3.5/5
Publicerades 21 dec. 2023
only high noise of disca sound don't come from where
Översätt