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Verifierade recensioner
Läge och interiör3.6
Bekvämligheter3.1
Service3.4
Renlighet2.9
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Alla recensioner(52)
Positiva recensioner(38)
Recensioner med foton/video(7)
Utmärkta rum(13)
Utmärkt vistelse!(11)
Vänlig personal(7)
Utmärkt läge(7)
Praktiskt läge(5)
Negativa recensioner(14)
Gästanvändare
Deluxe-familjerum
Bodde på sep. 2024
Familj
2 recension
4.0/5
Mycket bra
Publicerades 29 okt. 2024
Thank you for a lovely stay the location of the hotel was great for us. Being close to the start of the beachyhead race and then the beach and the pier was exactly what we needed. The parking permits were helpful to and we had no trouble with this.
I would say having booked the deluxe room it was all great size for what we needed, the room could do with somewhere to hang some coats ot clothing, a mirror in the room itself would also be a great touch.
A few downsides were the curtains didn't fit the windows probably and the room was very hot even with the heating down and the radiator off.
All in all a great stay and we would come again, the staff were very helpful
Översätt
Gästanvändare
Standardtvåbäddsrum
Bodde på sep. 2024
Res med vänner
1 recension
4.0/5
Mycket bra
Publicerades 3 nov. 2024
Everything is acceptable for a budget hotel, except the shower water pressure is absolutely weak. Maybe because I was living on 3/F. The hotel is near to the coast and easy to find.
Översätt
Anna
Standardenkelrum
Bodde på juli 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 9 sep. 2024
Everything is great, the attitude of the staff is excellent, the room was clean. I would like to see some broken parts fixed and the dust wiped off from above. The location of the hotel is super!
Översätt
Svar från boendet: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Lukasz Sobiech
Standardenkelrum
Bodde på jan. 2025
Ensamresenärer
3 recension
3.2/5
Publicerades 20 feb. 2025
An average location, such as Eastbourne, that is far from the pier and town center, with high deposits and a no-pet policy, can make the search quite confusing for serious travelers or remote workers with pets. A very nice and friendly guy at the reception, but confused by the hotel's policies. Cannot explain me why the hotel appears in pet only search.
Översätt
Gästanvändare
Standardtvåbäddsrum
Bodde på nov. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 28 dec. 2024
Wonderful time not so far from London.
Thank you so much.
We wish you a Healthy, Happy and successful New Year.
Konor and his mum Gabriella
Översätt
Ndiladi Numi
Standardtvåbäddsrum
Bodde på apr. 2024
Familj
1 recension
3.7/5
Publicerades 31 maj 2024
The hotel is very close to the sea front
Översätt
Svar från boendet: Thank you for your feedback. We value both your positive and constructive comments. We are delighted to have met your expectations and apologize for any areas where we fell short. Your feedback will guide our improvements as we strive to ensure every guest enjoys a comfortable stay. Please feel free to reach out with any further suggestions. We appreciate your support and hope to welcome you back for an even better experience in the future. Warm Regards Pearl and Pebbles
Wayne
Deluxe-enkelrum
Bodde på juli 2024
Ensamresenärer
13 recension
4.0/5
Mycket bra
Publicerades 20 aug. 2024
I have stayed here on many occasions the rooms are nice and modern, the staff are very helpful and nice people, I do enjoy staying here, and it's nice and quiet
Översätt
Svar från boendet: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Gästanvändare
Deluxe-enkelrum
Bodde på juli 2024
Ensamresenärer
1 recension
1.7/5
Publicerades 17 aug. 2024
Everything is dirty, floor, bed, bath towel……
The water pressure in the shower is very low.
Nobody at reception when I check out.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations.Please know that our reception team is always available to assist with any issues during your stay, and we encourage guests to reach out immediately for help. We could have addressed the cleanliness concerns and water pressure issue right away to ensure your comfort.Regarding checkout, we do have fixed reception hours, and we apologize if this caused any inconvenience. If you need assistance outside these hours, our team is available via the contact information provided.We appreciate your feedback and will work to improve.Best regards, Pearl and Pebbles
Gästanvändare
Standarddubbelrum
Bodde på juli 2024
Familj
1 recension
2.5/5
Publicerades 12 aug. 2024
Staffs are very nice but our room had an issue. There was a big hole on the window. They just put a cardboard to hide. It came off easily with wind and I had to put it back again. I don't understand they list that room, It was very cheap rate but we should have know that before booking but no mention in the listing. Such a pity because the location is perfect!
Översätt
Svar från boendet: Thank you for your feedback. We value both your positive and constructive comments. We are delighted to have met your expectations and apologize for any areas where we fell short. Your feedback will guide our improvements as we strive to ensure every guest enjoys a comfortable stay. Please feel free to reach out with any further suggestions. We appreciate your support and hope to welcome you back for an even better experience in the future. Warm Regards Pearl and Pebbles
Kal t
Deluxe-dubbelrum
Bodde på aug. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 23 sep. 2024
We absolutely loved it here will deffo be returning again lovely clean and modern room
Översätt
Svar från boendet: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Gästanvändare
Standardenkelrum
Bodde på juni 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 15 juli 2024
Lovely bed, nice quiet room, exceptional value for money, well recommend. A fantastic budget hotel stay by the seaside, wish I could have stayed longer!
Översätt
Svar från boendet: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Gästanvändare
Standardenkelrum
Bodde på aug. 2024
Affärsresenärer
1 recension
2.7/5
Publicerades 5 sep. 2024
Weak water pressure. A lamp has no bulb. But otherwise good for the cheapest price
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! I’m glad to hear that overall you found value in your stay. I apologize for the issues with the water pressure and the missing bulb in the lamp—these are certainly things we will address immediately.We appreciate your comments and hope to welcome you back for an even better experience in the future.Best regards,Pearl and Pebbles
Vijesh
Standarddubbelrum
Bodde på juni 2024
Par
2 recension
2.7/5
Publicerades 30 juli 2024
The Receptionist was in phone when we came and didn’t ask anything and continue to speak in phone I said we nned to speak to manager and she said she is on the way.We waited morethan 20 minutes and asked again to speak with manager so that we can check in as she said she couldn’t.She left the reception and was continued the conversation. No manners at all from reception!!Location is terrific! It was a last minute trip and ended up with that place
Översätt
Svar från boendet: Dear Guest,We apologize for the inconvenience you experienced with our receptionist. This is not the standard of service we strive for. We appreciate your feedback and will address this issue promptly. We're glad you enjoyed the location and hope to provide a better experience on your next visit.Best regards,Pearl and Pebbles
Gästanvändare
Deluxe-enkelrum
Bodde på maj 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 14 juli 2024
This is an excellent hotel for families or solo travellers by one of The UK's best resorts by the coast
Översätt
Svar från boendet: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Peter
Standarddubbelrum
Bodde på maj 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 18 juni 2024
Delightful Hotel
30 seconds from Sea Front
Really lovely and Delightful Receptionist, always greets with a smile, clean rooms, just great for work and holiday stays...
Översätt
Svar från boendet: Dear Mr. Peter,On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable.Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Pearl and Pebbles