Gästanvändare
10 juni 2025
When we made our telephone booking to stay at the hotel we requested 2 rooms next to each other. When we arrived at the hotel they put my son on the 1st floor, and then tried to put us on the 3rd floor stating they didn't have the availability, until I complained. Then they put us on the 1st floor, but not near my son. The express checkout was broken, they struggled to get the room key cards to work. People were complaining that they couldn't get into their rooms. It took several cards until the computer accepted our room number. The lift was broken. breakfast was chaotic, with many people complaining, due to lack of seats, cutlery and food. The hotel just looks old and worn. Having to pay £34.00 for 1 day, 18 hours and so many minutes just topped it off really.
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