Ramada by Wyndham London North M1

The place is old.  BUT, it doesn’t have to be filthy.  It was so bad we all slept on one bed, me, my wife and our 2 daughters. The  water pressure is so bad, it’s not worth explaining. The room was incredibly hot even with the fan provided. And the breakfast buffet?? What a joke.  We ate toast with Nutella the eggs, bacon and hash browns really were too bad to eat. I somehow picked this Ramada by mistake trying to get the one close to stansted airport. But I have been in older motels that  were much better than this place.

Where do I start, needed an ironing board and iron so I asked at the desk and they gave me both which was good except what happened to we will bring it to your room. What made it more frustrating was that a Ramada not that far away has an ironing board and iron in every room and a USB port which brings me to the next issue. In this day and age there needs to be at least a single USB port in the room, in the same Ramada near by there is one in all of the rooms that I have stayed in. I know why didn't I stay in that Ramada, well it was full so had to pick an alternative and turns out it's not the same as they are franchised. Lastly, clean the lifts they were filthy it is very noticeable.

Excellevtvhotwk never let's us down thestaff asre friendly as always andbtbhebropms oare clenabnadntidy sndnwhattyou expect tour a 4 star hotel

Great Location, Terrible Service” I recently stayed at this hotel during a business trip. While the room itself was nice and the location superb, the service was extremely disappointing. The staff, particularly two individuals from the reception team(both was indian guys), were rude and unhelpful. Despite the hotel’s policy clearly stating that room service was available, I was told repeatedly to “come down” instead of receiving the assistance I needed. My team had booked an executive room, expecting a premium level of service, but the attitude and unwillingness to help made for an unpleasant experience. For a business traveler expecting professionalism, this fell well short. Would not recommend if you value good customer service.

The room doesn't have hair dryer

Hotel in the very isolated area which is very inconvenient for in and out . The Uber driver and Taxi driver couldn’t get to front lobby , customer need to walk to the back door of the gate ( about 10 minutes) to reach Uber with the big luggage. Two of the ladies didn’t excepted when we booked this hotel. First night when we came back to the hotel we didn’t know the Uber driver couldn’t drive to front and he dropped us off at the dark back gate . It was very scared to walked back to the lobby.