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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.1
Service4.3
Renlighet4.4
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Negativa recensioner(17)
Gästanvändare
Classic Room, 1 Queen Size Bed
Bodde på feb. 2025
Familj
1 recension
4.2/5
Mycket bra
Publicerades 1 apr. 2025
Location is very convenient, walk about 5 mins to train station. Many shop nearly hotel, highly recommend. The room is clean & quiet, but the bed is double size.
Översätt
Miriam
Classic Room, 1 Queen Size Bed
Bodde på feb. 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 31 mars 2025
Excellent service, great location, breakfast was delicious, we definitely will come back. They made us feel at home.
Översätt
Paris67
Classic Room, 1 Queen Size Bed
Bodde på jan. 2025
Par
1 recension
4.5/5
Utmärkt
Publicerades 18 feb. 2025
Service was good. Good location near to all places of interest.Nice breakfast.
Översätt
Svar från boendet: Dear Paris67, Thank you for your review! We're delighted to hear you enjoyed the location, service, and breakfast. We appreciate your feedback on the amenities and cleanliness and will strive to improve. We hope to welcome you again soon! Kind regards, Mount Royal HotelPrince's Street Edinburgh
Gästanvändare
Classic Room, 1 Queen Size Bed
Bodde på feb. 2025
Ensamresenärer
1 recension
3.2/5
Publicerades 26 mars 2025
No heating in the bathroom, toilet roller hanging off the wall, terrible view. Good comfortable bed, clean, helpful staff, great location. Room 246.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback. We’re pleased to hear that you found the bed comfortable, the room clean, and our staff helpful. We also appreciate your positive comments about our fantastic location.We apologise for the issues you encountered with the bathroom heating, the toilet roll holder, and the view. Please rest assured that we are addressing these matters to improve the experience for our future guests.We hope to welcome you back and provide an even better stay next time.Kind regards,Duty ManagerMount Royal HotelPrinces Street, Edinburgh
Gästanvändare
Classic Room, 1 Queen Size Bed
Bodde på jan. 2025
Par
1 recension
5.0/5
Enastående
Publicerades 15 feb. 2025
This hotel exceeded our expectations, the staff were really friendly and helpful, the view from the room fabulous, and bed amazingly comfortable. Defo stay here ❤️
Översätt
Svar från boendet: Dear Guest,Thank you for your fantastic review! We are happy to hear that we exceeded your expectations and that you enjoyed the friendly service, stunning views, and comfortable bed.It was a pleasure having you, and we would look forward to welcoming you back again in the future! Kind regards, Vicki Duty Manager Mount Royal Hotel Prince's Street Edinburgh
HING MAY SABRINA
KLASSISKT RUM, 2 enkelsängar
Bodde på juli 2024
Par
9 recension
4.7/5
Otroligt
Publicerades 20 okt. 2024
It’s a boutique hotel. Location is excellent. You can get anything you need, eat everything you want and access to sighting spots, and transports easily. Room was restaurant are beautiful. Breakfast is also very good and sufficient.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to leave a review; we truly appreciate it. We’re happy to hear you had a wonderful stay and enjoyed our central location, making it easier to explore the area.Your feedback is invaluable, and we look forward to welcoming you back in the future.Warm regards, Vicki Duty Manager Mount Royal Hotel Princes Street City Edinburgh
Deborah Ann
Classic Room, 1 Queen Size Bed
Bodde på okt. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 5 dec. 2024
Lovely hotel in a great location, public transport, shopping and many restaurant choices. The hotel has its own restaurant as well which was fabulous as well and bar. Staff are lovely and more than helpful would have no hesitation staying again.
Översätt
Svar från boendet: Dear Deborah Ann, Thank you for your wonderful review! We’re thrilled to hear you enjoyed our great location, with convenient access to public transport, shopping, and a variety of restaurants. It’s fantastic to know you appreciated our own restaurant and bar as well.Your kind words about our lovely and helpful staff mean a lot to us. We’d be delighted to welcome you back and hope to see you again soon!Kind regards,VickiDuty ManagerMount Royal Hotel, Princes Street, Edinburgh
Asif
Klassiskt dubbelrum
Bodde på okt. 2024
Ensamresenärer
2 recension
3.7/5
Publicerades 2 dec. 2024
A pleasant stay. Hotel room clean and tidy as was reception and dining. Staff were friendly though housekeeping was slow and had not cleaned my room when I was out for the day, so I returned to an unmade room. Because I’d travelled the night before, after a morning and early afternoon out, I wanted daytime rest and housekeeping walked in on me when I was taking a short nap late afternoon. Said they’d be back in an hour but when they came in I was showering so the room didn’t get made up as they were now going off duty. Offered to replenish my coffee, so at least made a gesture.
Otherwise a pleasant stay. Nicely located in the heart of the city just minutes away from local attractions, the ferris wheel and the train station.
Översätt
Svar från boendet: Dear Asif, Thank you for your feedback. We're pleased to hear you enjoyed your stay, appreciated the clean facilities, and found our central location convenient.We’re sorry to hear about the timing issues with housekeeping, but I’m glad this did not negatively affect your stay. Your comments are valuable, and I will share them with our team.Thank you once again for staying with us, and we look forward to welcoming you back in the future!Kind regards,VickiDuty ManagerMount Royal Hotel, Princes Street, Edinburgh
Gästanvändare
Classic Room, 1 Queen Bed, 1 Single Bed
Bodde på okt. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 23 nov. 2024
Fabulous stay. Hotel very central..lovely, clean room with a view over Princes Street and the Christmas market, over to the castle. Our only grumble would be lack of drawers in the room.
All the staff were friendly and helpful. We would certainly stay again if visiting Edinburgh.
Översätt
Svar från boendet: Dear Guest,Thank you for your lovely review! We're happy you enjoyed your stay, our central location, the clean room, and the stunning views of Princes Street, the Christmas market, and the castle.We appreciate your feedback about the lack of drawers and will keep it in mind for future improvements.It’s wonderful to hear our friendly staff added to your experience, and we’d love to welcome you back on your next visit to Edinburgh!Best regards, Duty Manager Mount Royal Hotel Prince's Street Edinburgh
Gästanvändare
Klassiskt dubbelrum
Bodde på okt. 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 3 nov. 2024
Excellent value for money and the decor throughout was much smarter than I was expecting.
The location was superb, so central, within easy walking distance of many places of interest and a great choice of bars and restaurants.
My room was small but perfectly adequate and spotlessly clean. It was located at the back of the building, so no views but I wasn’t planning to spend much time in it so this didn’t detract from my experience. The room itself was very quiet and the bed very comfortable, ideal!!
I will certainly stay here again.
Översätt
Svar från boendet: Dear Guest, Thank you so much for your lovely review! We're delighted to hear you found us excellent value for money and that the decor exceeded your expectations. Our central location is indeed a great perk, and we're glad it made exploring the local sights and enjoying nearby dining options so convenient for you. While your room may have been compact, it’s good to know it met your needs, providing a peaceful and comfortable space to relax. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards Vicki Duty Manager Mount Royal Hotel Princes Street City Edinburgh
Seth
Superior Room Castle View, 1 King Size Bed
Bodde på sep. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 12 okt. 2024
Great service from the reception area. The hotel breakfast is of good quality and has a great selection of hot and other foods to try.
Översätt
Svar från boendet: Dear Seth, Thank you very much for your review! We're glad that you enjoyed your stay with us. We're glad you enjoyed the service at reception and our breakfast selection. We hope to welcome you back soon for another perfect stay. Warm regards, Vicki Duty Manager Mount Royal Hotel Princes Street City Edinburgh
kjq366162
Classic Room, 1 Queen Size Bed
Bodde på feb. 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 10 maj 2024
Good location, close to train station. The view is very nice too. Booked late for Easter, so quite expensive.
Översätt
Svar från boendet: Dear kjq366162.Thank you for your review. We ae pleased to hear that you enjoyed our convenient location and the nice view. We understand that prices can vary depending on the season and demand. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Kind regardsAnna Guest Services ManagerMercure Edinburgh City Princes Street Hotel
Martinus Aris
Classic Room, 1 Queen Size Bed
Bodde på nov. 2024
Familj
3 recension
4.2/5
Mycket bra
Publicerades 26 dec. 2024
Strategic location, in center of Edinburgh..
Easy access to anywhere..
Översätt
Svar från boendet: Dear Martinus Aris, Thank you for your kind review! We're thrilled to hear you appreciated our strategic location in the heart of Edinburgh. It's wonderful to know that the easy access to everything enhanced your visit. We hope to welcome you back soon!Warm regards, Duty Manager Mount Royal Hotel Princes Street City Edinburgh
Anonym användare
Rum Classic med 3 enkelsängar
Bodde på dec. 2023
Res med vänner
3 recension
4.0/5
Mycket bra
Publicerades 4 feb. 2024
Nice hotel near with store and fast food restaurant. The front view also nice with old town view. The problem just i cant find in room phone inside my room. So its hard for me to request the amenities that i want.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you found our hotel to be pleasant and enjoyed its convenient location near stores and fast-food restaurants. It's fantastic that you also appreciated our stunning views of Edinburgh Castle and Princes Street Gardens.However, we apologise for the inconvenience you experienced regarding the absence of a phone in your room. Your review is invaluable to us, and we will ensure to address this issue promptly to enhance our guests' experience.We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,VickiGuest Services TeamMercure Edinburgh City Princes Street Hotel
Gästanvändare
Classic Room, 1 Queen Size Bed
Bodde på okt. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 1 dec. 2024
Lovely hotel in a fantastic location, staff were excellent.
Översätt
Svar från boendet: Dear Guest, Thank you for your kind words! We're happy to hear you enjoyed our fantastic location and found our staff to be excellent. It means a lot to us, and we hope to welcome you back again soon for another perfect stay!Kind regards,Duty ManagerMount Royal Hotel, Princes Street, Edinburgh