Toby Carvery Edinburgh West by Innkeeper's Collection

Don't know what the disliked review was about below! Obviously disgruntled people with an axe to grind! Me and my friend stayed here, the staff couldn't be anymore helpful. The rooms were cleaned and serviced daily. Nice touch to be part of the Toby Carvery so that was breakfast sorted. This was the first time we stayed at an innkeepers and it won't be our last amazing clean rooms and hotel. Very quiet evenings, great bus service right on the doorstep and easy links to Edinburgh airport. Handy also to note Wetherspoons pub just a short walk away. Thank You again for a lovely stay.

Myself and my husband returned to this hotel, I thought when we last stayed it was excellent, this time it was even better, the food was so fresh and hot, staff couldn't do enough for you, especially David, simona and Angela, will definitely be back again

What can we say, on arrival we were greeted straight away by Donna who immediately showed us to a lovely quiet table and handed us our menus. Drinks were served by Donna very quickly and explanation given of how to serve ourselves from the carvery. Chef was there waiting to attend to us. The food was fresh and abundant, the meat was succulent and vegetables cooked to perfection. Throughout our meal Donna was very attentive making sure we had a great experience even asking if we were warm enough, All very welcome on a cold winters evening! Donna really is an ambassador for Toby Carvery and we shall definitely return to enjoy her great service and company again!

the meal was lovely ,everything was hot,loads of veg too pick from .it was like we were having another xmas dinner .all i can say thanks toby inn.keep uo the good work.see you soon ,mr-mrspatricia-bailey.broxburn west lothian.this toby is great we get on a bus ,the bus stops outside

As a regular visitor to the carvery here,I decided to bring along some friends who were visiting who had never visited before. As always this was an extremely pleasant experience. We were seated to a lovely table and given menus and served by my favourite waitress Pam who welcomed my friends warmly and looked after us so well. In fact all the staff were very friendly and nice. Food was delicious and the chef who carved our meat very helpful. We will be back again,myself soon. Thanks a million P Bradley

We went there as a family for my granddaughter birthday as she was going on holiday the carvery meats were so under cooked especially the beef the rest had taken the beef but couldn’t eat it .the lady checking our table was excellent she took one of the meals to show the chef but out came what I assume was the duty manager whom insisted that there was nothing wrong with it that it was cooked correctly and it was the cut of meat it is and [ it is a protein} so shocked that I didn’t know that he was totally disinterested the blood was actually pooling on the plate I also contacted customer service but have had no contact from them.