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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.0
Service4.0
Renlighet4.1
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Alla recensioner(111)
Positiva recensioner(10)
Recensioner med foton/video(3)
Negativa recensioner(2)
Gästanvändare
2 Queen Size-säng, Husdjursvänligt rum, Rökfritt
Bodde på aug. 2024
Res med vänner
9 recension
4.2/5
Mycket bra
Publicerades 30 aug. 2024
overall it was a good hotel and the location was great. It was nearby to Mcdonald’s and Seafood City!
Översätt
6/7
Svar från boendet: Thanks for the rating and your comments, they are greatly appreciated
Anonym användare
Rum Deluxe Queen - Rökfritt
Bodde på juli 2024
Par
2 recension
2.2/5
Publicerades 16 juli 2024
My experience at this hotel was far from satisfactory. After hanging the "Do Not Disturb" sign on the second day, no one came to clean the room for the following days, and the trash was not taken out. The front desk service was poor; the staff was very unwelcoming and less friendly than a random person on the street. The room's facilities were quite outdated and in need of renovation. The only highlight was the breakfast, which was diverse and tasted good. Overall, I would not recommend this hotel.
Översätt
Svar från boendet: I am sorry to read about your most recent stay experience with us. It is not typical of guests to experience such encounters during there stay with us. I have shared your feedback with my team for immediate follow up. I am confident you will see a marked improvement on your next stay with us.
甘少锋
Rum Deluxe Queen - Rökfritt
Bodde på juli 2024
Familj
2 recension
3.0/5
Publicerades 13 juli 2024
The hotel is very close to the water park, driving about 8 minutes, near the KFC, Walmart, the hotel's breakfast is also not bad, but the facilities are relatively old, like many years ago, the hotel's service in general, just started to check in when I saw to take a lot of luggage no one to help take a little bit of the face of the expressionless.
Översätt
Svar från boendet: Thank you for taking the time in providing your valuable feedback regarding your stay at the Royal Hotel West Edmonton. Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements.
Hoda Hamooni
Rum i queensize – rökfritt
Bodde på sep. 2024
Par
2 recension
3.7/5
Publicerades 27 nov. 2024
for Second time stay at Royal hotel we had a good and pleasant time.
Översätt
Svar från boendet: Thanks for the review and your comments Hoda, they are greatly appreciated!
Hongbo
2 dubbelsängar, Deluxe rum, rökfritt
Bodde på juni 2023
Familj
2 recension
4.5/5
Utmärkt
Publicerades 27 juli 2023
Closed to west Edmonton mall. Nice clean room and friendly staff. Breakfast food was good. Eggs, bacon, sausage, toast, French fries, fresh fruit. Good service during breakfast.
Översätt
Svar från boendet: Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I will be sharing your survey with my team, who I am certain will be encouraged by the scores. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
LaiJoe
2 dubbelsängar, Deluxe rum, rökfritt
Bodde på mars 2024
Familj
4 recension
4.2/5
Mycket bra
Publicerades 22 mars 2024
Good location and good service
Översätt
Svar från boendet: Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I will be sharing your survey with my team, who I am certain will be encouraged by the scores. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Gästanvändare
King Room-Pet Friendly-Non Smoking
Bodde på maj 2022
Affärsresenärer
12 recension
2.7/5
Publicerades 29 maj 2022
No good
Översätt
Svar från boendet: Thank you for taking the time in providing your valuable feedback regarding your stay at the Royal Hotel West Edmonton. Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements.
Gästanvändare
Rum Deluxe Queen - Rökfritt
Bodde på juli 2024
Familj
8 recension
4.2/5
Mycket bra
Publicerades 15 aug. 2024
房間有點暗,中規中矩,離西茂挺近,購物方便
Översätt
Svar från boendet: Thanks for the rating!
Jingsan
Rum Deluxe Queen - Rökfritt
Bodde på juli 2024
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 4 sep. 2024
房間空間大,服務親切
Översätt
Svar från boendet: Thanks for the review and your comments Jingsan, they are greatly appreciated