Aria

Very friendly and helpful staff Excellent clean room Excellent comfortable bed and couch Great pool direct access to beach Very nice business lounge

VERY awful service Too many things I have to complain. Very bad check-in experience because I waited for half a hour and was almost charged twice. I paid online beforehand while the receptionist required me to pay again, not believing in the bank records which I showed to him. After realizing it was a huge unprofessional mistake, the receptionist and the manager even did not give me an apology. The room is spacious but I can’t believe such an expensive hotel does not provide bottle water at all and there is no coffee machine. The towel is not clean and the fridge is empty so it is confusing why I was required to have 200 shekels deposit —- there is nothing in the room a guest can take away. By the way, the other two friends of mine were not asked to have deposit during check-in. The hotel has a wonderful location and equipment but with very AWFUL and double standard service!!!

מיקום המלון מצוין קרוב לקניון לטיילת , מסעדות וסופר מרקט. בריכה גדולה יפה נעימה ונקייה. האוכל מצוין עם המון מבחר ואפשרויות יש ירידה לחוף ים מהמלון היינו בחופשה משפחתית זוג+ 3 בסוויטה רויאל עם ג'קוזי עם נוף מדהים לים The location of the hotel is excellent, close to the promenade mall, restaurants and a supermarket. A large, beautiful, pleasant and clean pool. The food is excellent with lots of choice and options. There is a walk down to the beach from the hotel. We were on a family vacation, a couple + 3 in a Royal Suite with a Jacuzzi with an amazing view of the sea.