Hotel Mira Vista

Hotel Mira Vista recensioner

Hotel Mira Vista

6009 Potrero Ave, El Cerrito, California, 94530Visa hotellinformation
Hotel Mira Vista
Hotel Mira VistaHotel Mira VistaHotel Mira Vista
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Gästrecensioner

3.7/5
113 recension
Verifierade recensioner
Läge och interiör4.0
Bekvämligheter3.3
Service3.6
Renlighet4.1
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Alla recensioner(113)
Positiva recensioner(12)
Recensioner med foton/video(1)
Negativa recensioner(1)
Mara Belli
Den Guest Room King Bed
Bodde på jan. 2025
Affärsresenärer
1 recension
2.5/5
Publicerades 24 feb. 2025
Selected this hotel because walking distance to my meeting place and because it had great reviews about cleanliness. However, on the first day, I noticed that there was someone's forgotten food in the refrigerator (so much for cleanliness). Also, on the hotel page, it said there were vending machines for food and drinks: the one for food gad some snacks in it, the one for drinks was totally empty. The positive note is that the night front desk employee kindly shared his water bottle with me. The fan in the bathroom was really loud and, after taking the shower in the evening I received a call from the front desk, because someone had complained about the noise (the fan) coming from my room! All in all, not worth the money I paid.
Översätt
Svar från boendet: We are sorry to hear that you didn't enjoy your time during your stay with us in Hotel Mira Vista. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. We will take necessary action to rectify the issues you have raised with the housekeeping staff immediately and make sure it will not happen in future. Please accept my sincere apologies that we did not exceed your expectations. We hope you give us another chance to earn your loyalty. With best regards.
Yung Chul
2 queen size sängar rum, rökfritt
Bodde på jan. 2025
Familj
1 recension
4.0/5
Mycket bra
Publicerades 2 mars 2025
The room was not that bad. The noise from the street was the worst.
Översätt
Svar från boendet: Thank you for your review! We're glad you enjoyed our convenient location, greatpricing, and clean rooms. Our team takes pride in providing friendly service, and weappreciate your kind words. We apologize for any noise disturbances youexperienced during your stay. We understand how important a peacefulenvironment is and will consider improving sound insulation. We’d love the chanceto provide you with an even better experience. Hope to welcome you back soon!
Joseph Michael
Den Guest Room King Bed
Bodde på jan. 2025
Res med vänner
7 recension
3.5/5
Publicerades 18 feb. 2025
They need to be retrained on customer service
Översätt
Svar från boendet: Thank for taking time to review rating our hotel. We will address issue you have raised with the management team immediately. With best regards.
Gästanvändare
2 queen size sängar rum, rökfritt
Bodde på apr. 2024
Familj
2 recension
4.0/5
Mycket bra
Publicerades 18 maj 2024
Overall the room is clean, and it’s quiet even it’s by the free way. The day time front desk service is not friendly but I don’t mind as long as I can be able to get my room pass. The night shift front desk crew is more friendly thought.
Översätt
Svar från boendet: Thank you for sharing your feedback. We're truly sorry to hear about your experience at our front desk. This is not the level of service we strive to provide. We are addressing this matter with our team to ensure it doesn't happen again. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future. Regards,
Gästanvändare
2 queen size sängar rum, rökfritt
Bodde på jan. 2024
Par
4 recension
3.7/5
Publicerades 9 feb. 2024
It was very clean and nice staff
Översätt
Svar från boendet: Thank you for the nice comments, very much appreciated. We hope to see you again in the future. With best regards.
Gästanvändare
Den Guest Room King Bed
Bodde på sep. 2023
Res med vänner
3 recension
3.5/5
Publicerades 26 okt. 2023
Great location service not great tho
Översätt
Svar från boendet: Thank you very much for taking time to review our hotel. Your comments are noted and we'll certainly be addressing your comments with the management and staff. Thank you for bringing this issues to our attention. With best regards.
Mae Mc
Den Guest Room King Bed
Bodde på apr. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 1 juni 2024
Ver goo hotel
Översätt
Svar från boendet: Thank you very much for the positive review and perfect rating. Very much appreciated. We hope to see you again in the near future. With best regards.
Yiran
Den Guest Room King Bed
Bodde på nov. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 30 dec. 2024
簡單的房間設施，典型的美式環保空間，沒有多餘的任何東西，沒有拖鞋。像國內小旅館，一切成本最低化。
Översätt
Svar från boendet: Thank you very much for giving your stay at the Hotel Mira Vista a POSITIVE review/rating. We’re glad you enjoyed your stay. We will be glad to serve you again in the near future. Happy New Year. With best regards.