Barceló Concorde les Berges du Lac

Amazing place , friendly staff , clean room

This is not my first time to the Berge du lac hotel and it is always as comfortable and professional as before, I spent an excellent stay with as bonus a superb view on the lac and of course I will come back soon.

Very friendly staff and welling to help us all the time .Special thanks for the breakfast buffets team they are amazing . I want to thank also the reception personnel for the professionalism.

Looks Good on the fiesta sight. The hotel needs global refresh. Carpet in the room was old with scratches and blots AC is not working at all The door conected to the balcony does not close properly. No security and noisy

Staff were attentive to clients. The dining experience inside the hotel was very good.

The best hotel I’ve ever been privileged enough to stay at, and I had a wonderful experience at the Barcelo Concorde Les Berges du Lac. Every staff member I encountered, from the valet to the check - in to the cleaning staff and restaurant was delightful and eager to help. Special thanks to Yamina Jemai (Gouvernante Generale) for her amazing service.

The room view was superior. However, I suffered a very cold night as the heating system barely works.

Breakfast was ok. Cleaning staff was nice. The room was very noisy. I could hear neighbours talking late at night. The receptionist does not seem to care much about clients: providing with the bare minimum information and replying with the least words possible.

We stayed there for a week. The room was comfortable but the bathroom was a bit old and run down. I particularly disliked the high and slippery bath tub. The whole room is crying loud for a refurbishment. The view from the balcony was superb, overlooking the lake and witnessing gorgeous and divine sunrises and sunsets. Food was tasty and the service impeccable. The chef made us feel at home , asking for our input every day at breakfast. I'll stay there again without hesitation.