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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.1
Service4.7
Renlighet4.5
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Positiva recensioner(26)
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MOHAMMED ABDURRAUF M
Bodde på okt. 2023
Affärsresenärer
14 recension
5.0/5
Enastående
Publicerades 9 jan. 2024
Great place and amazing location. Recommended stay. Enjoyed my time.
A pricey hotel compared to its quiet service, When I arrived at the hotel I asked the receptionist if the Wi-Fi was good, he told me it was good, I told him I asked my friends and they told me that Wi-Fi was very poor, the receptionist confirmed that it was good. But unfortunately when I went to the room and paid the value of a night reservation 220 Tunisian dinars. I found that Wi-Fi was very slow and did not work in some areas of the room. I went to the reception and told him that Wi-Fi was not good, I asked him about room services, could I ask for a dinner, he told me that the room service was working 24 hours, I could ask for what I wanted and unfortunately again when I called the room service they told me they did not have any Something, and that the workers do not exist and there is no dinner. So I decided today and since the morning to leave the hotel and went to the Concorde Hotel.
Översätt
6/12
Gästanvändare
Bodde på nov. 2024
Affärsresenärer
3.0/5
Publicerades 27 nov. 2024
This hotel has low quality services compared to its price, the food quality was various from day to day ( ie one day you enjoy the food next day you found nothing to eat . Also the stuff stole 85 T.D from my room but the room was nice and clean
Översätt
Gästanvändare
Bodde på nov. 2024
Affärsresenärer
3.0/5
Publicerades 27 nov. 2024
Good location and nice staff when you Check in. Breakfast is medium not many choices. Cleaning is medium. Not worth the price. The staff is friendly and smiling. The hotel has a parking in front of it if you have a car. Recommended just for the location.
Översätt
Gästanvändare
Bodde på nov. 2024
Affärsresenärer
3.0/5
Publicerades 27 nov. 2024
Nice, modern hotel conveniently situated close to Carthage International Airport of Tunis. Wifi of good quality. Some technical aspects (closing windows) and housekeeping (check if towels are available) could be improved.
Översätt
Gästanvändare
Bodde på nov. 2024
Annat
3.0/5
Publicerades 3 nov. 2024
Great location by the airport. A taxi should cost you 5 dinar. The rooms are average. The breakfast despite significant is meh. It's an airport hotel. Request a room with a shower vs bathtub, since they are larger and nicer. The rooms are very small.
Översätt
Gästanvändare
Bodde på dec. 2023
Annat
1.0/5
Publicerades 21 dec. 2023
Hôtel Lac Leman is below the average: I booked through *********** one bedroom for three days with the option to pay at the property in cash; however, the receptionist (Mr.Nisar) charged me $330 USD and refused to wait the next day for paying the hotel in local currency . I was surprised of the unexpected overpayment total price until I found out the hidden rate exchange at hotel was 2.94 that is the sum of $30 USD dollars more than the offered price online for the booked one bedroom (the rate outside near the hotel was 3.09) . The next day asked another receptionist to meet the manager for filling a complaint against the receptionist ( Nisar ) and explained about the problem that I was overpaid the actual bill; he apologized and refunded back the difference of 80 TND Tunisian dinar. Please be aware of this hotel it is not safe and rooms are no !! clean plus the breakfast is very poor
Översätt
Gästanvändare
Bodde på apr. 2023
Par
1.0/5
Publicerades 8 apr. 2023
Many things such as: -The hallways were dark and cold -Had breakfast included however what was given was not sufficient (it was a very limited choice) and not worth the price -Had one of the rooms cleaned without authorisation -Beds were not comfortable -Air con automatically turned on and throughout the stay, the room was cold (this includes even after manually changing the temperature) -Location was secluded and hard to access (e.g. not on the main road) -Invoice received was very confusing and stated visa fee which was nothing to do with the customer but rather the business visa cost Only positive is the decor inside.
Översätt
6/15
Gästanvändare
Bodde på sep. 2023
Affärsresenärer
1.0/5
Publicerades 23 sep. 2023
Every thing was wrong with this hotel. Receptionist are not friendly, they're shouting at each other. The room is not clean, small and bed is not comfortable. Breakfast is horrible, cold coffee and tea. No variety. Short of eggs. Staff speaking laodly. I dislike the place.