Ona Club Bena Vista

Viví en este Apartamento durante 2 semanas! Durante todo el tiempo, la comodidad de la habitación nunca fue! ¡Había una gran cantidad de mosquitos en el Apartamento! ¡Estos mosquitos son enormes!!! De las tres habitaciones había un aire acondicionado. ¡Hace frío en las habitaciones! ¡La cocina tiene todo para cocinar! Un montón de platos! ¡Hay toda la técnica! ¡Lo más importante para mí!!! ¡Durante dos semanas no había Internet! ¡Fue insoportable! Todos los días los empleados decían que mañana aparecería y no estaba.!! ¡Trabajar sin Internet no es posible!!! ¡Y la administración no hace nada al respecto a juzgar por las revisiones!

Had a lovely Penthouse Suite which, apart from all the stairs to get to it was superb. Two Beds and Two Bathrooms, which we booked in case friends came out to join us, were again excellent. (Feel baths should have a non slip mat in them) but when we asked at Reception David he said "leave it with me!" And they were delivered to us within the hour. (Well done Reception) . Luckily we had friends out there who kindly collected our keys as we weren't arriving until around 23.00 hrs. Not sure how we would have got them if not? Also, as I had requested a ground floor Two bed and got a Top Floor one, nice as it was, could have done with some assistance to get suitcases up to our apartment. Would have given 5 Stars other than this. All in all a great stay and we will return. David Evans and Pat Brown

On arrival, I was allocated a terrible apartment, with filthy terrace (cleaned when I complained) with a great view of the adjacent A7 motorway with 24 hour traffic and the McDonald's next door. The apartment was surrounded by residents, not holiday makers, who practised DIY, hammering, drilling and welding for hours on end, including Sunday morning. Why was I allocated this apartment? Was it because I was a man on my own? Who knows? There were other apartments available, obviously, as I was allocated a nice, clean, quiet, ground floor apartment with garden. It had obviously been vacant for some time as it required airing with all windows and doors open for half an hour to get rid of the damp smell. The resort is right next to the very busy motorway. There are a few decent restaurants and a few mediocre ones, all with the noise of the motorway in the background if you choose to eat outdoors or near a doorway. To get to the resort, there is very heavy, stop-start traffic around Marbella and Puerto Banus exits from/entrances to the motorway. Beware Friday traffic especially! I was on an RCI exchange, regretfully and their information needs updating as there is no longer a DVD player supplied. This was disappointing as the TV reception is so poor, it is unwatchable. When I pointed out the lack of a DVD I was informed they don't supply them. However, when I showed them the RCI information sheet they said they would track one down, which they did. Unfortunately, it had no remote control, so I was unable to access subtitles, which I need due to hearing loss. To be hones, there is nothing about this resort that I would entice me back or recommend it to others. I left a day early, as I'd had enough of it. In over 50 RCI holiday, this is easily the worst.