Club Hotel Mirabell

The hotel in its self is nice had to change rooms as shower was over a bath and was full of marks ware enamel was missing and needed a walk in as bad knees .maid only changed towels and made bed toilet sink shower only cleaned by me .food was very poor what should of been served hot wasn't I lived of salads for 8 days none of the food was labeled so if you had allergy best not to eat it .older man on reception very rude didn't want to help unless you were french German or Russian. Youngh girl very helpful .we arrived to late for eavning meal nothing available we had to order meal in from takeaway .no low suger drinks at all .cats roaming all around hotel including eating ares .if your English avoid its a shame as hotel is lovley but nothing else would not recommend

We booked this holiday are first one away together and since we have got here it's been a night mare the food is disgusting the staff are puss takers an stand there laughing at you when you ask for something I wasn't gonna write a review but these 4 today at the poolside bar made my mind up to put this review on I asked for ice an they totally just stood there laughing an talking about me in there lingo a not happy at all an not to mention we're the only English couple here I will never ever come back to mirabell and strongly advise ppl to not book if you don't like fish as that's all you get fed 3 times a day an the only drink is lager or vodka an that's meant to be all inclusive my ass don't get me wrong antalya is a gawjuss place am sat here today after being totally disrespected by the bar staff wanting to go home they are not nice in this mirabell at all an this is from experience am here now as I write this review

food was awful didn’t eat the whole holiday had to order dominoes pizza it was that bad ,,rooms were cleaned daily but never changed the beds the whole 10 days we were there,,shower drain didn’t work and shower head didn’t stay on when i was trying to wash my hair kept falling on my head,,staff are rude and ignorant towards the english people,,wouldn’t recommemd this holiday to anyone.

Hotel rooms are small with only 1 pillow and 1 sheet per person, Air Con is good, there are TVs in the rooms but no signal so cannot use, bathroom is adequate. Staff are not friendly towards the English and have double standards! The food is beyond poor! Worst I've ever had in any all inclusive, you really do get what you pay for here! The choice is poor and barely warm, no ice cream and never have enough plates or cutlery it also does not have any description of what the foods are and I will not eat if I don't know which animal I am eating! Drinks are only Efes, Wine, vodka or whiskey, soft drinks coca cola, Fanta, sprite, water and juices. You do not have the option of a cocktail and all drinks are served in small plastic or paper cups even through mealtimes. Snack bar is only open 3 - 5 and is on the beach front so a nice view but very little choice, it is advertised as a kebab place but I'm yet to see any kebab. I would advise any English to not book here but if you do then expect to eat out, a taxi to Alanya cost €13 where there are an abundance of restaurants and shops, clothes are very cheap but restaurants and drinks are roughly the average price of the UK. Water slides are only open for a few hours per day, roughly 10-12 then 3-5, I say roughly as this so far has changed day to day. Mini Disco is adequate for the little one's again roughly starting around 9pm for 30 mins

I do not recommend this hotel to anyone -a low service -insufficient staff -from the staff, including the reception, no one speaks English -very poor food -after 19:00 the pool could not be used -the water machine was broken after a day worst vacation ever

Horrible!!! Do not waist your money and time. Hotel is old and it seems nothing has been done since the opening. It is dirty and smells horrible. Receptionist was an old and smelly guy who was so impolite, we came at 11:00 and they said to wait until 14:00, we were with kids traveled almost 10 hours so we were tired and hungry but we had to wait in the lobby for 3 hours. They did not offer any food, so why is it called all inclusive? They serve food 3 times a day. Food is absolutely terrible, all they could offer fruits wise was watermelon and melon thats it!!!! So we were eating just that as i was worried to get sick food was disgusting. Also they sever drinks in plasitic cups!!!! Hotel!!! There were 3 machines with soft drinks whick were horible and you have to drink from a plastic cup. Two small swimming pools, slides where closed, bech front terrible as you CAN NOT walk into the water there a slippery rocks I have almost Drowned with my child after first attempt to get into the water. This place is a nightmare and if I had a chance i would have gone home after first night there. It does look any close to the photos provided and it is definitely not 4 stars!!! Also cats are running around in the hotel just so you know you have allergies.

We arrived at about 11.20 and we were told to wait for a room until 14.00. Shortly before 14.00 we were told no rooms are available. The added picture showd all the people waiting. Overall a horrible experience since we booked this a month ago.

The rooms were cleaned daily and towels changed daily too. The front and back pools are decent, although the beach isn't brilliant in terms of size and a bit stony. It is extremely difficult to get a sunbed unless you are up at dawn, and there simply isn't enough for the size of the hotel. The food and all inclusive is pretty average. The food is very limited in choice and variety, although it was always fresh. Breakfast poor- limited cereal, no pastries, lots of salad!!! gave it a miss many days as wasn't worth going, Lunch very similar to breakfast-same salads not much choice, and evening meal a repeat of other two meal times with limited choice. Very little choice for childrens meals too. We ended up going out a few times for meals or eating snacks bought outside the hotel. The snack time was 4-5 and again was very poor, nuggets, chips, spag bol, dry cake!! Other times we have been on all inclusive packages the snack bar has been open all day doing burgers, chicken wraps, ice creams, toasties, pizza slices. The back pool bar only serves beer and no other alcohol, the front bar only beer and wine in the day, bringing spirits on in the evening. Again very limited. To sum up rooms decent, pools decent although lack sunbeds, food and drink options poor and the hotel has a lot to learn and change to meet all inclusive expectations. First time i have actually lost weight on holiday!!!

We recently stayed at Club Hotel Mirabell from July 6th to 17th for my birthday and were thoroughly disappointed with the experience. Here are the main issues: Lack of Animation and Evening Entertainment - these were almost non-existent. There was very little to do in the evenings, making the stay quite dull and monotonous. The animation team managed to organize only two karaoke evenings during our entire stay, with the rest being “disco” nights featuring Polish, Russian, and Turkish music. They attempted a Mini Disco for kids, but the leader didn’t even know the dance steps. Additionally, the animation team did not wear any identifiable t-shirts. The music quality was terrible and too loud. The bar staff, including the bar manager, were extremely rude. They seemed annoyed by simple requests and were not welcoming at all. They did not speak English and only a little Russian, so if you are not local, you will struggle to communicate with them. The cleanliness of the pool area and bars was appalling. The pool was dirty, and the bar areas were poorly maintained, with sticky surfaces and uncleaned tables. Despite advertising itself as a family-friendly hotel, there were no activities for kids. No Mini club (actually there is one but it is just a locked building without anyone inside), no Mini Disco. "Playground" they advertised is just 1 swing outgrown with large grass around. This made it difficult to keep children entertained throughout the stay. The food variety was lacking. Meals were repetitive and did not cater to different tastes and dietary needs, making dining a less-than-pleasant experience. There were not enough sunbeds near the pools, and they were almost non-existent near the beach. Overall, our stay at Club Hotel Mirabell was far from enjoyable. The lack of entertainment, rude staff, poor cleanliness, no activities for kids, subpar food variety, and insufficient sunbeds make it hard to recommend this hotel to anyone. AVOID!!!!