Louis Apostolata Island Resort

We have recently had a fabulous two weeks holiday at your resort we cannot say enough for how well we were cared for and made to feel extremely welcome. Our room was perfect and I've never had such a big balcony it was so lovely to sit out and look out over the sea (we were in room 708), Dimos the Metre runs an extremely efficient restaurant and it was totally faultless. The staff were amazing and everyone deserves to be mentioned but for now I would like to say Niki Foros on reception from the moment we arrived (at 9.30 p.m.) he ensured that we just left our cases with him and to go straight down to the restaurant before it closed and he rang them to say we were on our way - he continued to be helpful for the rest of the holiday. As I said everyone in the restaurant were great and a credit to Dimos and the hotel itself. Fotini the waitress was so sweet and never stopped helping people which she did quietly and discretely. Now onto the cream of the cream George our waiter - wow he was amazing as he looked after us continuously and he was so friendly (whilst being professional too). Now onto the cutest member of staff .....the little ginger kitten who welcomed everyone who came into the restaurant - I was so tempted to put him in my suitcase as he was adorable 😄 We will be returning to this awesome hotel, with amazing staff and if you could thank them for making our holiday perfect. Yamas

Amazing time we stayed in a suite with sea view and private pool the views were amazing beautiful sun rise as we overlooked the sea we were at the bottom of the resort so used the buggies to get us up to the restaurant and reception but we did walk back down to our suite. The lovely cleaner spoke to us every day and room was spotless. Staff at both bars were lovely and pool bar food was simple and tasty and the staff there were so friendly. The main restaurant also fine everything you could want but not always presented well. We hired a car for a couple of days arranged by reception for us. Kefalonia is so beautiful glad we could see more at our own pace. We also used taxi to skala a few times. We will definitely return.

This was our third time back (last visit 2021) and once again we had a fantastic stay. If you’re looking for a chavvy atmosphere, fighting for sunbeds, loud music, English breakfasts and no movement beyond the pool bar – this isn’t the place for you. But if you want warm service, stunning views, good food and a relaxed Greek holiday, you’ll love it. 1. Staff The staff are the heart of this hotel. Friendly, welcoming, and genuinely can’t do enough for you. Many of them are working from breakfast through to dinner most days – how many of us do those hours with a smile? They really deserve credit, and a tip goes a long way in showing appreciation. As with anywhere, you get back what you put in re service. Basically, don’t be an A hole. 2. Food & All-Inclusive Fresh, varied and plenty of healthy options, with some excellent desserts too. The buffet changes each night and repeats weekly, which was perfect for our 10-night stay. Breakfasts had everything from fresh fruit and yoghurt to omelettes, pastries, cheeses and hot dishes. Lunch and dinner were always plentiful, with grilled fish, meats, Greek dishes and lighter options too. We stayed all-inclusive and are so glad we did. All meals, drinks, pool snacks and even an afternoon ice cream were included. The local drinks were absolutely fine — and yes, cocktails were included too! It was great value, and while we did eat out a few times in Skala, having everything on hand at the hotel made life so easy. If you need food with pictures to choose from, maybe not for you – but my 11-year-old had no issues at 3. Location Yes, it’s up a hill – but that’s why you get those amazing views. You can’t really walk anywhere in the evening, but taxis are cheap and easy. We even walked to Skala beach one morning (about 4km), which was a lovely way to see the coastline. 4. Steps There are stairs, but also lifts and buggies for those who need them. For us, no problem. If you can’t manage 50 steps, that’s not the hotel’s fault. 5. Pool Huge, with beautiful views across the sea, and loads of sun loungers. We never once had to rush down or fight for a spot. And if you’re the type who reserves a lounger all day and then disappears – honestly, grow up. 6. Sea Swimming & Snorkelling One of the best-kept secrets is the little sea swimming area down below the hotel. Steps take you straight into the water – crystal clear, calm, and perfect for snorkelling. We saw so many fish and loved our early morning swims. If you’re someone who enjoys the sea as much as the pool, this is a huge highlight. 7. Entertainment Lenny and Peter work hard and bring a lovely energy to the place. They’re not pushy – no pressure to join in – but if you give something a go you might actually enjoy it. The evening shows and activities were light and fun, and never intrusive. 8. Spa & Gym I had a lovely massage at the spa – really relaxing and well worth it. The gym is basic but functional, with cardio machines and weights. Perfectly fine fo

Beautiful sea view, amazing pool, love it! The size of the pool is a bonus. We have a brilliant time. Food is good. I would be happy to return again.

Behind the stunning views lies terrible food, lazy housekeeping, and staff who couldn’t care less — not 5-star by any stretch. The only 5-star feature was the view from our room, which was stunning. Everything else fell far short. The food was awful. Both breakfast and dinner were buffet style, but even for buffet food it was poor, we ate out most nights. The pool bar menu wasn’t any better, some of the worst food I’ve ever had in Greece. Staff were friendly but hopeless. Forgetful, slow, and uninterested. Ordering a drink felt like chasing down a taxi. On three nights we sat at the rooftop bar and gave up after being ignored—the staff just stood around chatting. Service was worse than I’ve had in 3-star hotels. Housekeeping was lazy. Sheets were often just remade, not changed. The balcony was cleaned once in 10 nights. Bathroom bin often left full. Nowhere near 5-star standards. Maintenance was ignored. Two hallway spotlights were out for our entire stay despite asking three times. Aircon only fixed after repeated phone calls and visits to reception. Entertainment was dreadful. Every night at 9:30pm sharp the same kids’ disco blasted out until 11:30pm. Songs on repeat (Baby Shark every night). We were in a room below and the thudding made it impossible to sleep. Complaints were dismissed. It felt more like a cheap holiday park than a luxury hotel. The convenience store was overpriced—at nearly €4 for a chocolate bar or bag of crisps—and opened at random hours. Nearly double than anywhere else in Kefalonia. Another sour note. Kefalonia itself is beautiful and we made the best of our trip, but this hotel was a huge disappointment. We won’t be returning.

Having been to another of the groups hotels, Louis St Elias, I had relatively high hopes.... On arrival, whilst reception staff were pleasant, we had missed lunch so had a snack by the pool, food was average, although my son did enjoy his pizza! The buffet restaurant does get busy at peak times, the food is adequate with not a great deal of variation. I found the staff at times to be quite frosty and not always approachable, we elected to avoid a certain area where a certain staff member worked, I am not sure I saw him smile at all during our stay. Our room was plenty large enough, somewhat dated and no real shelf space, but we were rarely in the room so it was satisfactory and we all slept well. The pool area is one positive, the pool is huge and doesn't get crowded and there was always sunbeds available. The grounds are also very pleasant as some of the hotels in Skala are located right on the road, although it's not overly busy. We tended to avoid the entertainment in the evening and sat inside by the bar, this is where we met Dimitra, she was a superb host who genuinely couldn't do enough for you, lovely to talk too and was always approachable. The bar staff that worked with her were also friendly and helpful, if they could replicate this level of customer service, the hotel would do just fine. I have to agree with a previous review about single use plastic, I found it quite incredible! The hotel is about an 8 - 10 euro taxi ride from Skala, so we popped into town a couple of evenings, never had an issue with getting a taxi. We hired a car for a few days which was a godsend, as Kefalonia is such a lovely island to explore. We'd certainly come back to Kefalonia, but would almost certainly look to stay elsewhere.