Gästanvändare
7 oktober 2024
I booked a deal including an overnight stay and parking while away on holiday. Reading the other reviews, I was very nervous before my teenage daughters and I stayed. In reality though, we all thought the hotel was lovely. I think that some people are entitled and have unreasonably high standards for a mid price hotel and think they should expect The Ritz and will leave negative reviews regardless. The older gentleman who checked me in was very sweet and helpful, as was the younger man I dealt with later on. We loved the mural paintings in the reception/ throughout the dining area and generally the whole look of the hotel. The room had beautiful furniture, and I’ve never really seen a room with nicer furniture, despite staying in a 5 star hotel two months ago. There was a double bed for my daughters to share and a single for myself, with bedding that was clean and comfortable. We ate in the restaurant and met another man who I believe was the chef. We were ordering food in for my autistic daughter as she wanted something that wasn’t on their menu. I told her we would order her food to be delivered later to eat in the room, but the chef heard and was lovely, telling us that she could eat it at the table with us. I’ve never been to a hotel where they allow that before and it was a nice touch. They were all so friendly and helpful and there was an overall homely feel about the place which just made us all feel very comfortable being there. It was quiet when we stayed, with just one other family in the dining area. As mentioned by another reviewer (who apparently thought it a bad thing), we got to meet a beautiful cat. The cat didn’t come near the dining tables though and it certainly wasn’t begging for food or jumping up at anyone. We loved seeing it, as it made the place feel even more like a family run hotel than a boring chain and the other family/their child seemed to like the cat too. I wouldn’t say the place is perfect, as nowhere is. There are some things that could do with some modernising (like the bath which was a bit shabby, but still clean) and I would say the room would benefit from a deep clean. I say deep clean because the skirting boards/tops of sockets were dusty and the bathroom floor grouting would benefit from scrubbing. However, the room itself is clean - the furniture, all surfaces you would touch, inside the bedside drawers, the beautiful mirror in the bathroom. It’s just the cleaning that doesn’t need doing every time that I mention. I loved the wooden floors in the bedroom as I always wonder at the cleanliness of carpets in hotels and feel uncomfortable with my shoes off, so this felt a lot cleaner. The room was fairly chilly when we arrived, but there was a heater in the wardrobe and within half an hour it was toasty. Our flight was very early so a family member we were going away with collected us and I therefore can't comment on the shuttle bus efficiency. I’m also not back yet, so can’t say any
Översätt